3fatpigs.co.uk

4.2 / 5

3fatpigs.co.uk

4.2 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.2 / 5

Trust Score

3.2

Reviews

5

Social

5

Featured

4.5

Technical

Is 3fatpigs.co.uk legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • We found several negative reviews about this site
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

18

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

Based on 322 reviews

Smart.Reviews

4.2

18 reviews

Mamma

3

76 reviews

Sitejabber

1.24

17 reviews

Trustpilot

2.8

211 reviews

3fatpigs.co.uk Review

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3fatpigs.co.uk Customer Service Contacts

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Last update: Wed, Mar 9, 2022 1:33 AM

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3fatpigs.co.uk Reviews & Complaints (18)

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delivery 2 /5

price 1.8 /5

quality 1.6 /5

refund 1.5 /5

customer service 1 /5

Had a diseased, sorry looking plant that has been eaten by pests!!!

Absolutely horrendous!

Customer service are appalling and unhelpful!
1

2 years ago

review by LC946

#delivery(4/5) #price(1/5) #quality(1/5) #refund(1/5) #customer service(1/5)

Rubbish company.
They promise a certain size and deliberately send younger and smaller plants. Cheats and not an organisation I could recommend.
Best avoid 3fatpigs
1

2 years ago

review by cmacmobile

#delivery(1/5) #price(2/5) #quality(1/5) #refund(1/5) #customer service(1/5)

This is a company who scam people out of money. And who also use a threatening customer service. Honestly the worse experience I’ve had off ANY company
1

2 years ago

review by VocalHome

#delivery(1/5) #price(1/5) #quality(1/5) #refund(1/5) #customer service(1/5)

NEVER BUY FROM 3fatpigs
I ordered plants and they arrived eventually half height advertised. I emailed and was sent reply stating management had policy to send out plants which do not match advertised description.
Be warned... NEVER BUY FROM 3fatpigs
1

2 years ago

review by cmacmobile

#delivery(1/5) #price(2/5) #quality(1/5) #refund(1/5) #customer service(1/5)

I ordered a 2L purple giant passion fruit plant 3 weeks ago. The plant arrived but it was tiny, just in a 0.5L pot. I contacted the company to ask why i wasn't sent a more mature plant as advertised & was told that the pots were all different sizes and I was sent the biggest one. What a nonsense! Plants are advertised by pot size to indicate their maturity, therefore you pay more for a bigger specimen. I told them i wasn't happy with this and they said I could return. I asked for a return postage slip but they told me they 'don't have a contract with a courier company at the moment'. An online nursery! I replied and told them that i wouldn't be paying the return costs myself for an item that was mis-sold to me and they just stopped responding. Awful service, awful company.
1

3 years ago

review by Sarah

Tree arrived in a terrible state , and only 1 branch or limb and should have had at least 6 or more , rude and rubbish customer service from the owner of 3fat pigs BEECHWOOD NURSERIES LTD ,, DO NOT USE THEM AS THEY DO NOT LET YOU RETURN OR GIVE YOUR MONEY BACK
1

3 years ago

review by James lampett

#customer service(1/5)

Rubbish ordered a Acer plant dried up and leaves falling off packaging was shocking wrapped in old brown paper customer service is shocking in dispute over refund wished I read reviews first avoid at all costs !!!!!!
1

3 years ago

review by David Stokes

#refund(1/5) #customer service(1/5)

Terrible company. Wish I had seen all the bad reviews before ordering my Rowan tree. Contacted them for advice because new leaves coming out then shrivel and died. Sent photos and they initially said it looked dried out. My confidence in them dropped after I said garden was watered twice daily in warm weather and they then said it was too much water --23445 --23531 domains mc-root -mopeds -points -street -to-com -trades They had previously said it was a hungry tree and their website says to keep it moist. Several messages back and forth, all very polite , so I asked for a replacement ( before I read bad reviews) and they just insisted we had over watered and then silence. Do NOT believe their guarantee about wanting customers to be 100% happy. All lies from the reviews I have read, Should be removed from EBay
1

3 years ago

review by Kate

I contacted the seller via email prior to ordering and received a prompt and helpful reply. Once ordered the items arrived very well packaged and were in no way damaged. The little trees were very healthy and have replanted well. I would definitely use this company again. Thank you
5

3 years ago

review by Deborah Jenkins

DO NOT deal with this company. Poor quality plants (leaves diseased) and dreadful customer service. Tried to complain to company before writing bad review, but their response was blunt and totally unhelpful! Wish I’d read other reviews first, then I wouldn’t have bought from them!
1

3 years ago

review by M. R.

#quality(1/5) #customer service(1/5)

I too am very angry with this company. I ordered a fig tree from them. The heading said "Ready to fruit large fig tree" so I paid £20 to receive this fig tree. The picture they had on there was a bunch of figs on a branch so I dont know what to expect but I new I was going to get a plant ready to fruit healthy something. I received a big long box which I thought oh ok large it is ok but when I opened it I was shocked to look at a twig 25 cm long and thin as a match stick and 3 yellow small leaves with rust marks on the leaves. I could not believe what I was looking at. This will not fruit its a stick. I though ok I will plant it and hope for the best. Maybe Im wrong? Maybe sticks do fruit? Everyone reading this must think the same as I did. BS. The twig was dead the next day although I planted and gave water. The leaves dropped off it the next day. I took a pic and sent it to the seller. He said "I did not state how large the tree will be?" How rude can you get. I requested a return he accepted but sent me a message saying "I will have it back but will not refund as it will not be in original packaging? I thought what? So here I am expressing my feelings and warning people to avoid this company.
1

3 years ago

review by H. F.

#refund(1/5)

I bought 10 alder saplings, 8 of which were dead. We are a farming family and know the difference between 'dormant' and 'dead'. The stems were shrivelled and brittle. On notifying the seller he said there was nothing wrong with them and refused to replace them or to refund saying they were backward because of the recent bad weather. We planted them carefully just in case he was right but as expected they were dead. I contacted him twice more including photos to request refund/replacement but got no response at all. I could forgive the seller for the condition of the plants, mistakes do happen, but his response is unforgivable. This seller is rude and arrogant. He sells substandard stock and takes no responsibility for it. Would advise everyone to take their custom elsewhere, there are plenty of good retailers out there. If in doubt just read the feedback on Ebay.
2

3 years ago

review by Anne Nixon

#refund(3/5)

I have tried to cancel an order as I decided to buy locally (stupidly didn't realise this company is based in NI). They will not answer the phone and you cannot send an email using their website email form. I am very annoyed (mainly with myself for not checking the reviews). DO NOT USE THIS COMPANY.
1

3 years ago

review by Deleted User

3fatpigs also trade as Beechwoodtrees on Ebay 3fatpigs also trade as Beechwoodtrees selling on Ebay. I would advise anyone to avoid this company and buy from the many nurseries who will sell you quality products, give good aftercare and if something goes wrong, put it right !!! I bought a bare root Quince tree via Ebay from this company, the tree arrived without any root protection and poorly packed. The tree was planted correctly, staked and kept damp. Spring came and went but the quince tree showed no sign of life. I contacted Beechwood to be told that it was due to the cold weather and not to worry. Sometime later I contacted them again, this time I was told they expected the tree to be in full leaf in 3 weeks. Nothing happened! Once again contacted Beechwood and sent photographs of the lifeless quince tree, they replied that there was green on the tree so it must be okay. I have no idea what they were looking at as the pictures I sent was of a completely dead tree. Have a look at other reviews as I am not alone with being supplied inferior products. DO NOT BUY FROM BEECHWOODTREES ON EBAY Follow up - This further demonstrates the type of company you are dealing with. Note sent to me on the 10th July via Trustpilot. "You are a lying ..........." Unable to type the swear word as its inappropriate language. I would also add that 3fatpigs will say that this is another fake review, check out their record on this review site and others, unlikely that multiple people take the trouble to write fake reviews. If the company acted in a responsible manor and put things right when they go wrong they wouldn't have such a bad rating and bad reviews.
1

3 years ago

review by Don Yeomans

#quality(3/5)

Ordered 50 laurels at 3ft-4ft height. 2 were 3ft high and the other 48 were 2ft high. Shop elsewhere Seller is rude
1

3 years ago

review by Ripped Off

Seemed like good prices so thought I would give them a go, purchased through Amazon on the 24th March; prime delivery not included so i paid for their 3-5 day shipping, estimated arrival 1st April. April 1st came and went, message sent by Amazon that it was delayed with no info why. April 2nd they asked for a review! Left a poor one on Amazon: FINALLY contacted directly by the seller (Graeme) who sarcastically said it was my fault as I hadn't contacted them, even though they had sent automated messages about the late delivery. He then tried to bribe me with a free plant if I would change the review. He replied to three messages again sarcastically insinuating it was my fault, but never bothered to dispatch the late items; I had to get Amazon to force them to refund the price in the end as they would not respond. I can't comment on the plant quality as i never actually received any, but as a landscaper with 10 years experience in dealing with numerous garden centres and nurseries, this is by far the most unnecessarily difficult and rudest company I have ever been in contact with - Avoid at all costs!
1

3 years ago

review by Shea Z.

#delivery(3/5) #price(3/5) #quality(3/5) #refund(3/5)

Terrible experience, very poor plants, over 50% of my order failed and the rest developed diseases which I believed overwintered on the bare roots. My advice go to a company which offered a guarantee.
2

3 years ago

review by Deleted User

We found that this business has an active Facebook page with 36848 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
5

by Smart.Reviews

3fatpigs.co.uk Review

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