A2z moving storage

2.9 / 5

A2z moving storage

2.9 Poor
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2.9 / 5

Trust Score

3.4

Reviews

1

Social

3

Featured

3.5

Technical

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9

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Based on 9 reviews

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2.9

9 reviews

A2zmovingandstorage.net.au Review

A2z moving and storage contact 02 9757 1731 - 0406 267 699 Interstate movers Melbourne moving house interstate interstate removalists brisbane to melbourne

A2zmovingandstorage.net.au Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 2:12 AM

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A2zmovingandstorage.net.au Reviews & Complaints (9)

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delivery 5 /5

price 5 /5

quality 5 /5

customer service 3 /5

on-time

Moved a 2 bedroom apartment from Sydney to Melbourne. We had heaps of furniture and 'stuff' so it turned out to be about 40 cubic metres. The movers were professional and fast. I wholly recommend A2Z if you are willing to do ALL the packing and cushioning yourself. Their prices are cheap because all they do is load & unload the truck - perfect for us. For example, the wheels on our child's cot broke but I don't blame the movers because it's part of their T&Cs that we pack everything safely. The cot wheels were removable and we just forgot. They were gentle with all our items and packed them into the truck very well.
5

3 years ago

review by Dba R.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I moved approximately 1 bedroom amount of furniture plus some additional boxes from Sydney > Melbourne with A2Z and honestly I won’t use another company ever again! They were amazing!

I’ve moved interstate twice now, and the first company I used was just awful. They ended up delivering all my items a week late and when they collected, they were hours late which delayed my time getting on the road to travel to my new home!!

Using A2Z was extremely refreshing as not only did they arrive EXACTLY on the time they said they would (they even were accommodating to me and came at the time I requested) they also delivered EXACTLY when they said they would. The delivery guys were absolutely lovely as well.

Couldn’t recommend more if I tried!
5

3 years ago

review by Samantha O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I moved from Melbourne to Sydney and it was done with a really good quality combined with a good price.
They are on time, flexible, warm and helpful. I had a feeling that they move my furniture as their own furniture and considering every detail.
5

3 years ago

review by Vadie K.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have recently moved from Sydney to Melbourne. I spent over a week shopping for a removalist. I found A2Z removalist with good reviews; I contacted them. At first, I was hesitant to go with them due to the low price, but after speaking to Stephanie who assured me service quality, I went ahead with them. I have not regret this decision as they have delivered the service and my stuff arrived on time and intact, with no damages what so ever. Put it that way, I got my stuff. I will use them again !. Great work.
5

3 years ago

review by Ehab Z.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Have used A2Z once before when we moved from Melbourne to Sydney with no problems and they had recommended a domestic mover in between my two experiences and no problems there either.

However, when we used A2Z to move back to Melbourne from Sydney in November 2017 they lost one of our boxes and refused to take any responsibility at all.

It could only have been A2Z who lost the box, our apartment in Sydney was empty and when they unloaded our things into a storage facility in Melbourne the next day, they had another couples’ things in the same truck to unload right after they unloaded our things. They clearly left a box in the truck and gave it to the other couple by accident. When we eventually found a new apartment in Melbourne and moved our things out of storage, the storage unit was completely empty.

When we called A2Z to tell them a box was missing they claimed they checked with the other couple who said they didn’t have our box. I told them it had to be them that misplaced the box but they refused to do anything, reception said they would get a boss/manager to call but no one ever did. Probably $1000+ worth of stuff in the box they lost, no wonder the other couple said they didn’t have the box, it has good valuables in it. I’d be fine if they just owned up to it, its just money, providing a small compensation for the box would be fine because I can’t prove the value of things that were lost. I tried going to consumer affairs but they told me the same thing so I have had to let the issue go. Except none of that happened. Must have called and emailed them dozens of times with just no response. No help at all.

A2Z just completely refused to take any responsibility, no one called me back and they just stopped answering my calls or returning my emails. Completely unacceptable and terrible customer service. Don’t use A2Z moving, they’re a bad, untrustworthy company.
1

3 years ago

review by Ross M.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

The team were 2 hrs late. 2 bed apartment took 3 hrs just to fill the van. Same move one year ago took 3 hrs for the entire job. Removalists didn’t show identification or provide their names. I’d asked beforehand if special items would be wrapped told yes & they weren’t. Never been so unhappy with a move. Emailed the company twice never heard back.
2

3 years ago

review by Hsm G.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Interstate moves can be stressful to say the least; A2Z assisted me with moving goods in storage from Melbourne to Sydney. They were friendly and professional with communication at all times and completed the task seamlessly. All of the goods transported were in sound condition. The pricing was also very competetitive.
I won't hesitate to use A2Z again and highly recommend them for professional and friendly service.
5

3 years ago

review by Ben W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Boys were late about 25mins, booked for 8am came at 8.25. Started at 8:30am.
Company Misjudged the size of the move so got the wrong truck which caused delays with two trip and double the cost.
The boys did their best but disgruntled the whole time making us feel bad for their fault. Poor attitude of staff with foul language between themselves criticising the size of the items.
Too many miscommunications due to their staff leaving without notice and screwing up our booking.
Stay away! They are cheap but You get what you pay for!
2

3 years ago

review by Tara U.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We discovered that the domain for this business is relitevely new, which means that it could be a start-up business that does not yet have a huge amount of customers.
3

by Smart.Reviews

A2zmovingandstorage.net.au Review

A2z moving and storage contact 02 9757 1731 - 0406 267 699 Interstate movers Melbourne moving house interstate interstate removalists brisbane to melbourne

A2zmovingandstorage.net.au Customer Service Contacts

No contact details for this company.

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