AbeBooks

I actually quite liked AbeBooks. The book took 1-2 weeks longer than it was scheduled to arrive, but it arrived in really good condition and new just like the listing stated. The seller was called "Majestic Books", and they communicated with me well, when I asked them for the tracking details.

I sent in a used book to sell for cash... I was quickly notified that my book was rejected due to water damage; however, there is not a single drop of water damage on the book I sent in. I understand that the corners are worn but again no water damage and for a used book it is in good condition. I do not know if this was a mistake by the company or this site is just a scam... very unhappy to of wasted my time

They take your money, your are mailed a tracking with no actual tracking. The delivery is within 45 days therefore you will not get a refund because the time frame has lapsed with the American banking system.Total scam

AVOID! As others have warned, AbeBooks is a disreputable website. The seller sends you a damaged book or wrong item? Oh, well. They will not refund return shipping for items that are incorrect or damaged. They will stonewall every attempt to make them honor their return policy. There are better options to use.

BUYER BEWARE IRISH BOOKSELLERS via ABEBOOKS! AbeBooks does not protect buyers from the fraudulent activities of this disreputable seller. I have read nearly identical reviews to mine. I am not alone in my experience. Irish Booksellers via AbeBooks sent me a $15 paperback (via amazon.com!) instead of the $45 audio cd version. (Note: I did originally confirm it was the audio cd version w Seller.) I immediately returned the incorrect item and advised the seller & AbeBooks. But the Seller refused to issue a refund and AbeBooks refused to honour my repeated requests for a refund. This is disgraceful customer service. Irish Booksellers + AbeBooks = Fraudulent

This merchant is straight up a scam. They don't even hide it. They will take your money. Including money paid for expedited shipping. They will hand over the order to some vendor and they will simply blame the vendor for everything. I thought I would give them a chance (instead of buying from Amazon all the time). Now I know why Amazon is the best - at least they deliver. Abebooks should call themselves I-scam-you.com

A book I ordered was delivered as "Examination Copy" and "Not for Resale". This is not allowed by the publisher. AbeBooks is allowing is booksellers to sell books that are not full editions and not allowed to be sold by the publisher. It is fraud. They refused a refund. DO NOT BUY FROM ABEBOOKS. There are plenty of other reputable booksellers out there.

I should hope that when an item is submitted for sale the terms of that sale are honest and forthright. When I place an order and am charged for that order it is unprofessional to then be asked for an additional $70 for shipping, above and beyond the $30 (as stated) fee already charged. The weight of the book did not change between advertising and purchase.

Terrible book seller. Had to wait a month for a book sent from a location about an hour from me. Do NOT but from this company. They totally suck...you cant get a refund...i will never buy from abebooks again...TERRIBLE SERVICE...DO NOT BUY FROM THEM. If i could give 0 stars i would. Worst book service on the internet

Abebooks does not have a friendly refund policy. They are saying that: "All return and refund requests, including reports of items that didn't arrive, must be received by AbeBooks within 30 days of the order's maximum estimated delivery date". The worse is they never remind you the deadline. If you forget the deadline, then you should forget your refund!

I ordered 6 books for our book club. Money went from my account immediately. Almost 4 weeks on and still no books, no refund, no explanation and no apology. Awful company. Will not use again and suggest others don't either.

Ordered a book from a seller Irish Books. Horrible customer service. They do not reply to messages. I paid 28.65 for second day delivery. The book did not arrive. Messages went unanswered. Book finally arrived with Media mail USPS 3.33 postage. Now messaging trying to obtain refund for 25.62 overage in shipping. Irish Books has terrible reviews. I wish I had seen or read them before ordering. Not reputable. And pocketed extra shipping fee.

BUYER BEWARE!!! Like everyone else I wasted time & money by purchasing from Abe Books/Irish Bookseller. What they sent me wasn't even a book, it was more in line of a magazine. It's clear they make money by jacking up the price of shipping and then send a bogus product. I called my bank immediately to file a claim. It's a pathetic way to make a living this way Abe Books/Irish Booksellers.

Horrible, they still using and old obselete tactics "Bait and Switcht". I placed an order on your website. The next day you notified me via email that the order was canceled, due to seller didn't have the book available, even thou you had it listed "for sale on your website". I went ahead and searched for another copy of the same book on your website, and found a different seller. I ordered the book. Well, well. I also received the "Defacto" email from ABebooks, "Your order was canceled". Again. I asked myself. How is that possible. I really wanted this book. I went ahead and searched for a more reliable, trustworthy vendor online. I found a copy of the book and placed the order. I tried to contact you via phone, but of course, you are using the "Coronovirus excuse". No phone calls. Ok. So I wrote via email. Instead of received a personalized response, I got a "Boiler Plate" response, repeated the same darn thing. The order was canceled and no charge. Even tho I stated on my email of the 2 separate orders I had placed, and yet both were canceled. I wrote again, and got the same response. Is there an echo on the internet? And that's is when I realized that Abebooks's customer serviced is based in a Developing country/3rd world, where they don't read or answer emails. Instead, you will get a "Boiler Plate". as shown on your Training Manuals. I wrote several times, got the same response. I was dealing with a computer not a human being mind you. I then received an email with a tracking number for a shipment. What shipment? All my orders were canceled. I contacted my bank and indeed there was a charge by Abebooks for the second order. Remember the pseudo "Customer support rep." Kept repeating me "Your order was canceled" because that was the easiest way to deal with a customer. Why bother to read the customer's emails? Then got another emails staying that I need to check my bank statements and dispute the charges with my bank. Come again? Did I read it right?????? I asked to escalate the issue. Again, I got another "Boiler Plate" response " we appreciate your business, we will refer your email to another department." I am still waiting, I guess I need to wait until there is a cure not a Vaccine for COVID19 before a human being will contact me from ABEBOOKS. As you can see, you have screwed up, not once, twice. Many, many times. You have total apathy for the customer and are hoping on the law of average that you will survive in this competitive world. But keep in mind, that every chance I get. I will tell people to STAY AWAY FROM ABEBOOKS, PERIOD !!!! So now I am facing with the extra book that I didn't have to get You are WORTHLESS.........

I am in medical school, and I proactively ordered a textbook from Abebooks almost two weeks before classes started. Well, textbooks I had ordered elsewhere came, but I never received my order from Abebooks. Classes started, and I still had not received my textbook (from seller Ergodebooks). I also never got tracking once Abebooks website said that my order had shipped. I contacted the seller and asked where my package was. I endured multiple, protracted emails asking me to verify my address and stating the book should arrive (up to three weeks after I had ordered it). Well, I waited, and waited, and waited...Nothing. I contacted the seller and Abebooks on the final day that the book was supposed to arrive, according to the seller, and I was told that the book was still supposed to arrive. It did not. I contacted them again and told them that I had still not received my package; they asked to verify my address. I did. They told me that I should have already had the book. They asked me to wait while they conducted an investigation with their logistics carrier. I waited and was asked if I wanted a replacement or a refund. Needing the book still, I asked for a replacement. Big mistake! I was supposed to get shipping info when the replacement package shipped. I never received the tracking information, despite waiting for another week. I sent multiple emails to the seller and Abebooks stating that I had not gotten the replacement shipment and that I now wanted a refund (my prof said that I could use an older edition of the book that was more readily available). I was informed today that they want to conduct another investigation with their logistics carrier! No apology for their terrible service, nothing. They also never stated that they would refund my money, as requested. It has now been over one month since I placed my order. They took my money, and I have not received anything except late and long canned emails. I will never order from them again! If anybody is thinking of using them, do not unless you have money to throw away!

P.S. Update: I was issued a refund promptly by Abebooks after not receiving my replacement shipment. Lesson: Abebooks might be honest, but beware of the vendors (like Ergodebooks)!

A book I ordered was delivered and clearly marked "Examination Copy" and "Not for Resale". I had to pay for the book but did not receive a full copy. This is clearly fraudulent on the part of AbeBooks and its third party vendor, UniversalTextbook. I requested a refund but was not give one. UNDER NO CIRCUMSTANCES SHOULD YOU ORDER FROM THIS COMPANY! They provide a less than valid copy of the book and are making money off of fraudulent sales. If you have experienced the same problem, and have documentation to prove it, reach out to me. Looking to maybe get a class action lawsuit going.

I have bought books from this website a couple times and it has never let me down. I always receive them in short time and in great condition for very reasonable prices. The process is all very simple and straight forward and I appreciate how up to date their website is, constantly refreshing as new copies become available or old ones are sold.

I think that most of the negative reviews have less to do with Abe Books and more to do with the third parties selling the books, so it is always a good idea to take this into consideration.

I needed several books for school, All arrived in great condition even though they were used. Nicely packaged too by Irish Bookseller but they came from Maine in 3 days.
All good. Thanx!

Just simply awful, bought a book said was going to take 2.5 weeks which was ok because that was right when my class started. Contacted several times the week prior to schedule delivery for a tracking number, and never got even a single reply. Then go to cancel the order after they missed the expected date, and now have to wait 8 more days. Meanwhile my class has started and have been forced to but off of another site without refund from here. Zero communication through the entire process, I will never buy a book from abebooks again...complete scam!!

The book arrived from Amerika to Zurich in Switzerland in very fast time. It had packaging that was well done, with scotch tape protection and good internal cushion.
I have ordered many book s from Ergode, Irish booksellers, Hierloom Books and other sellrs that ship to EU because most sellers do not ship or theyr shipping fee is too high.
Danke, Tchuss!