3.3 / 5
Trust Score
2.8
Reviews
3
Social
5
Featured
3
Technical
Is advantagehobby.com legit?
- Many trusted websites are linking to this site
- This website has existed for more than 3 years
- Facebook account found with large audience
- We found several negative reviews about this site
- SSL Certificate Not Detected
- Instagram account not found
- Business not mentioned on Wikipedia
- Pinterest account not found
- Linkedin account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
7
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 19 authority websites mentions and 0 mentions in other websites
Based on 7 reviews
Smart.Reviews
3.3
7 reviews
Advantagehobby.com Review
Looking for the most up to date and popular hobby products 100 Modeler owned with over 100000 RC products Free shipping available on certain items
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Last update: Wed, Mar 9, 2022 12:35 AM
I purchased a replacement fuselage for a Parkzone T-28. It arrived promptly but was damaged. I sent an email explaining the situation and asking that a replacement be sent. After two days, I had not received a reply. I then made daily attempts to contact customer service for a week. Not one of my calls or emails were returned. All of my calls went immediately to voice mail. I had to file a claim with Paypal which was just settled in my favor.
Horizon Hobby will get all my future business. They have always gone above and beyond when I have called.
I did call them just to check the inventory level of the item, and was told "if you can put it in your cart, then it's in stock" rather than actually looking it up. Seemed a little rushed and brushed off. So Customer Service may not be that great.
Overall, I'm still really happy. Most upset individuals are going to "review" more than the satisfied customers. I took my chance and I'm REALLY happy with my purchase!
you would think that their staff would do what ever possible to help your customers intead of treating people the way they do, Especially international customers .... but obviously they have such a vast customer base that you feel they can treat people the way i have been treated as a result of all the unprofessional, unorganized and utterly disrespectful staff that I had the pleasure of dealing with I will be sure to spread out all the reviews I can to reflect my experience with Advantage Hobby ...
If you take a look at the Invoice that you placed there was never a color or frequency specified. The Customer Notes is the place that information can be added to, but was not.
You can return the item and specify the color you want when you reorder. There is a 10% restocking fee for a Return with a Gift Card issued for our website. Or, 20% restocking fee for a Return with refund. All of this information can be found on our website under "Terms and Conditions".
Don't order anything from this seller!
Usually stable businesses have more than 5 authority websites mentions, this one has 19 authority websites mentions and 0 mentions in other websites
Advantagehobby.com Review
Looking for the most up to date and popular hobby products 100 Modeler owned with over 100000 RC products Free shipping available on certain items
Advantagehobby.com Customer Service Contacts
No contact details for this company.
Share the company's rating
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Is this your company?
Access SmartReviews free tools for businesses and start getting closer to your customers today!
3 years ago
review by veillon20