adventurerv.net

3.2 / 5

adventurerv.net

3.2 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.2 / 5

Trust Score

2.7

Reviews

1

Social

5

Featured

4.5

Technical

Is adventurerv.net legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • We found several negative reviews about this site
  • Facebook account found but audience is small
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

42

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0

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0%

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Last update: Wed, Mar 9, 2022 1:03 AM

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Adventurerv.net Reviews & Complaints (42)

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delivery 3.4 /5

price 3.7 /5

quality 3.6 /5

customer service 3.3 /5

on-time 3.3 /5

Liars and thieves.
Tried to purchase a water heater but they could not process my ccard. I tried twice on 3/10 and 3/11.

With no customer service, no answer to phone, no response to email... Finally an unintelligible 3-word response to email... we decided NOT to do business with these Rip-Off Artists!

So, Imagine my surprise 2 weeks later when they charged my card $858.22 out of the blue! No order, no invoice, no records, no explanation and NO CUSTOMER SERVICE.

I have been calling and emailing this company all week and TODAY i started the dispute with my bank. THEN i got a call from Supervisor Sherry who was RUDE AS ALL HELL on the phone. When I asked to speak to someone else or the owner, she told me "It's none of your GODDAMN BUSINESS?" and she hung up.
SCAM company... I see 1,000's of complaints since 2018 and increasing exponentially in 2020 and 2021.

Tip for consumers:
You MUST avoid this site and company... Now that i have run into this buzzsaw, I have found 1,000's of online complaints about these scumbags! They $#*! everyone at every chance!.

They screw you by sending the wrong parts, sending incomplete orders, not bothering to ship anything, mistreating you on the phone, blaming the customer for their own mistakes.... While slimeball Leonard Socinski, owns the company and is only concerned with his Naples country club dues...
1

2 years ago

review by dzerbarini

#delivery(1/5) #price(4/5) #quality(1/5) #customer service(1/5) #on-time(1/5)

They cancelled my order without explanation but they are still selling the product online
1

3 years ago

review by AjLeduc

#delivery(1/5) #customer service(1/5) #on-time(1/5)

the toilet i ordered was broken when it arrived. it was replaced quickly once i was able to get through all of the steps on the internet for approval. this process for someone with a smart phone and good knowledge of computers would probably not be difficult. but i had to call my granddaughter in to do it for me. you need a phone number that older people can use to speak to a live service person. otherwise it was a good experience.
4

3 years ago

review by David I.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

no technical support. 2 years ago I got info on a gas valve that this time. Did not need extra help Got order very quickly. Works just as I had hoped. Need a little better tech support either on line or in person. Very satisfied otherwise good company to work with.
4

3 years ago

review by George K.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Chatting with your agents to get information was about as useless as it gets. They asked for the manufacture code which per your web page was Maxfan Maxxair 00-7000. This was taken right off your web page and for some reason they could not find the product. I wanted to find out if you had 2 in stock ready to be shipped and I could not find this out. I also was wondering if the 00-7000 and the 00-7500 were the same units just different color and they could answer. Jeremy I think got me confused with another customer because he stated that you are not etrailer and gave me a link to their site. I have no idea how etrailer got tangled up in this.
2

3 years ago

review by Leonard V.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

product description very helpful. Product ordered worked perfect. Ordered additional thermostat in case front air condition thermostat stops working. Still waiting after two weeks for Camper World to respond. So Adventure RV will be my first choice.
5

3 years ago

review by Michelle B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Site and products and prices are wonderful! Absolutely hate that we can't talk to someone over the phone. Chat is horrible as well as this ticket system thing you have. If you had good phone support and your customer service could actually give you an answer other than "I don't know", this would almost be a perfect place to order from. We did recieve the correct product in a timely manner but we did pay for expedited handling. Otherwise, I suspect that it would probably have been at least a week or more before we got it. You should be able to get any order, recieved before 3pm, out same day without tacking on extra fees. Most everyone else we order from does, so why can't you?
1

3 years ago

review by Notfordisplay E.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

After setting up an account I added 2 items to my cart and went thru the process of checkout. My mailing address and billing address are the same but for some reason your system did not like my billing address. After going back thru the process several times I tried to call only to be met with automation and no one that I could speak with. I tried the chat but could not finish with your associate because the chat froze. I finally found success with my friend's card and mailing address so that we could complete the order. I don't know why your system didn't like my billing address but I can assure you that it is correct. It took an hour to accomplish what should have taken only minutes. Im not impressed. On a positive note, the price was right. Time will tell if the rest of the order process goes better than the start.
2

3 years ago

review by Russell W.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Very small on mobile phone. Unsure about your FAQ comments. A bit unprofessional, but I guess you’re not camping world or a national business, so it’s your prerogative. Made me question though doing business with you. Do you get a lot of returns? Obviously no cancellations.
2

3 years ago

review by Shellie T.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Although my first order did not go so well with AdventureRV, as I was shipped a broken toilet, when I alerted you, you quickly sent us another one at no charge without any issue. With that, I decided to order this part for another camper we have, since I know your company is legite and will fix your errors. BTW, the 2nd toilet was perfect I think. I also appreciate your return policy, as some other RV sites do not offer returns at all on toilets or parts.
5

3 years ago

review by Janifa O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Great prices....can't wait to fix my MAXXAIR FAN/VENT (sent thursday) Hello, Ordered my maxxfan parts last Thursday and WOW I got my parts MONDAY. Put my Maxxfan back together and it works better than new. Great prices, great service, fast shipping and excellent parts. I will be ordering any future parts I need from you guys.....5 stars all the way around. Thanks again, and have a blessed day..... Gary
5

3 years ago

review by Gary K.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I bought a new air conditioner 900 plus dollars and set up my vacation to go up & change it. When I got up there Are no thermostat controls in the kit. Total waste of my time now I do not know when I will get up there to fix it!! Thanks Alot
1

3 years ago

review by Doug Q.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

When our Dometic commode seat broke at its hinge, we needed the new one NOW. Ours was replaced before we knew it. Thanks for the fast shipment.
5

3 years ago

review by jjohnson2222

I ordered a Fairview 254 LP Two Stage Automatic Propane Regulator. it arrived in OK condition, but it was sent in some pretty half baked packaging (items wrapped with UPS padded evelopes). No retail packaging at all, and the items looked a little on the rough side. The items was not very protected at all with the poor packaging, so hopefully it works OK. On plus they did ship it very quickly. My overall impression this is some business a couple of people are running out of their home. Don't plan of buy from again
1

3 years ago

review by CrzyCanuck

I received the item ordered in very good condition and in 2 days. Thanks
5

3 years ago

review by frankmathers

I order april 12-2017, Propane Refrigerator, Gas Generator and other, the delay for delivery is 2 to 5 days, i pay with credit card, 629.04 us plus 1146.38 us, total 2420.43 canadian dollars, after just order process in the order, i asked 2times by email, where is my order 12 days later and no response. Last time i asked if you do not sended my order, please cancel my order and give me a refund please. They just write your order was canceled and your refund was be done. I received 2336.80$ Canadian dollars, I pay 83.63$ for your too long delay and your very bad service. Me and my friends will never order something else from adventurerv.net. MARTIN from Canada
2

3 years ago

review by PaleCeruleanPython-38398

#delivery(3/5)

Ordered RV toilet did the standard shipping came in 5 days was a perfict fit
5

3 years ago

review by ericpullman

ORDERED CARBON MONOXIDE/LP GAS DETECTOR FOR HALF THE PRICE OF LOCAL RV DEALERS IN MY AREA(LOCAL DEALERS DID NOT STOCK THIS PART EITHER) AND HAD THE PART IN MY HAND IN 3 DAYS.
THEY ALSO SENT A CATALOG AND I PLAN TO USE IT IN THE FUTURE. THANKS FOR THE PROMPT SERVICE!
GORDON CREECH, BOLIVIA,N.C.
5

3 years ago

review by CUZ N CUZ RACING

#price(5/5)

The packaging damaged the 14 X 14 inch gasket and would like it to be replaced
The online chat support was the worst experience I ever had. I asked a question on the color of the shroud can I get it in black.. they asked me to contact the manufacturer?? Then closed the session. I know it comes in black I wanted to know if your company can get it for me in black
1

3 years ago

review by ts04011

I ordered and paid for an item that cost $102.00 and Adventure RV said they were on back order and asked if I wanted to wait or cancel. I said cancel and refund....10 days later I still have not received my refund.

I then bought the same item on Ebay from a company called CNRV for $105. It turns out that AdventureRV and CNRV is the same company and they had the higher priced item in stock. Strange - they were back ordered on the lower priced item but in-stock for the higher priced item and they were the same item.....go figure?
1

3 years ago

review by gcornstubble

#price(3/5)

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