Aerial Care South West

3.3 / 5

Aerial Care South West

aerialcaresouthwest.com
21 Reviews
3.3 Average
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3.3 / 5

Trust Score

5

Reviews

1

Social

1

Featured

4.5

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Reviews Analysis

21

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Usually stable businesses have more than 5 authority websites mentions, this one has 1 authority websites mentions and 0 mentions in other websites

Based on 202 reviews

Smart.Reviews

3.3

21 reviews

Trustpilot

4.9

181 reviews

Aerialcaresouthwest.com Review

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Last update: Fri, Oct 29, 2021 12:21 PM

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Aerialcaresouthwest.com Reviews & Complaints (21)

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delivery

price 5 /5

quality 5 /5

customer service

on-time

Just moved into our new house to find the tv ariels were working, phoned at very short notice and they came as soon as they could, a very professional service and very friendly! We would highly recommend their service!
5

3 years ago

review by Lucy

Called Justin late Thursday night and what a great man came out early Good Friday morning to repair TV system so we would not be without TV over Easter. And not expensive value for excellent work.
5

3 years ago

review by Colin Relf

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

phoned 9am sat work completed same day the service was excellent
5

3 years ago

review by quinton hogg

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We are so impressed with the quality of service, efficiency and dedication of this company.... I called first thing this morning as we lost our digital signal completely at the weekend. Justin and Will arrived later the same morning and we were up and running again by 2.00! Amazing! We wouldn't hesitate to call on them again if needs be and we would thoroughly recommend Tone Aerials to anyone.
Janet and Chris
5

3 years ago

review by Janet Campbell

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Justin and partner did a fantastic job and now i can view my television perfectly, thankyou both
5

3 years ago

review by Barbara Sterland

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Phoned Justin at 08:30 booked in for 3pm he turned up at midday fitting the job inbetween his busy schedule. Had my Tv running again 15 mins later. Highly recommended!!
5

3 years ago

review by Graham Dey

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Rang Justin at 0945 this morning. Though he was some miles away he came over to Chard and had me back up and running by 11.00am. Now that's great service!
5

3 years ago

review by IB

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Very prompt response - came same day and installed a new aerial within an hour. Friendly and explained the problem. I'd have no reservations recommending this company.
5

3 years ago

review by Ali Turner

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Justin was here; he came promptly and on time and did a terrific job. He is to be highly recommended.
5

3 years ago

review by Belinda Pinckney

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Top Bloke, Top Job, Came out at the drop of a hat, went to a lot of trouble to get us up and running on a Friday evening. Cannot fault service like that!
5

3 years ago

review by John Caller

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Phoned Justin late Friday afternoon and he was here the same evening ... (on a Friday!!). He checked the aerial and he told me there was nothing wrong with the aerial and that it was the TV. Offered to pay him and he refused to take it as he hadn't done anything! What service! Many thanks Justin.
5

3 years ago

review by Sutinder

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I would like to say Justin was very prompt in getting here and fitted me in earlier than he first thought. Very good worked. Set all equipment up for me. Certainly recommend. Thanks
5

3 years ago

review by Tracy Baker

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

After many problems with my T.V I phoned Tone Aerials up and the same day Justin turned up and within the hour al 3 rooms working with SKY and normal freeview.
I found Justin to be extremely professional and dilligent also he answered any (probably stupid) questions that I had.
I would strongly recommend Tone Aerials to anyone, that else that needs work doing!!!!
5

3 years ago

review by Jenna Hellier

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Justin did a very good job in replacing my tv cable and also fitted a new aerial as recommended by him. I was really pleased with his friendly and efficient service. He showed an eagerness to do the job and knew exactly what to do. He was tidy and helpful and an honest tradesman as he returned my screwdriver after mistakingly placing it with his tools. He does like to have a cup of coffee whilst working and builds good rapport with his customers. I would highly recommend Justin for all your aerial and tv needs.
5

3 years ago

review by Lee wosika

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Great service from Justin, Tone Aerials today. He was very professional and polite and it's clear that he knows his stuff! The problem we had was fixed quickly and efficiently and we would highly recommend home to anyone.
5

3 years ago

review by Steve Holgate

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The engineer Justin and his colleague were a very professional service. They called before hand and were punctual to the minute. On site they took extreme care not to move or damage anything and actually removed their shoes prior to commencing work. They were fast and efficient quickly identifying the faults and rectifying them at the time. Josh went out of his way to test all of our aerial outlets in the home and retuned all appliances in every room. They erected a new aerial fast and efficiently.
All in all I would highly recommend Tone Aerials to anyone. Excellent service throughout at a reasonable cost.
5

3 years ago

review by Patricia Stone

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Called Justin at 5 pm as having problems with the picture breaking up on my TV. He was there the next morning and sorted all the aerial problems there and then. Excellent service and would have no hesitation in recommending him. Thanks very much
5

3 years ago

review by Elaine

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Justin and his mate were brilliant. On time, polite, friendly, not at all condescending. Not only did they solve the problem with our TV but also improved wifi around our old house and offered to advise on getting faster broadband. I have no hesitation in recommending this pair to others. Thankyou Justin.
5

3 years ago

review by Rosie Tremain

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Having had experience of being ripped off by tradesmen in London and the South East, I was worried the same would happen now I live in the South West. I need not have worried. I was quoted £75 to mount my own digital aerial on my roof after I was unable to get a good signal with it in my loft. The guys arrived on time and were polite and friendly. They checked the signal I was getting at the aerial point and then had a look at the aerial. After a few minutes, they advised I needed a mast head amplifier that would be situated in the sitting room and sent power up to the loft aerial. This would then cost me extra (around £90 in total). However, after a while, they emerged from the loft and told me they had managed to get a good signal without the amplifier. They checked the signal at the aerial point and I re-tuned the TV to discover all channels were now perfect including the HD channels. I was only charged the quoted £75 and wished me a Happy Christmas. To paraphrase the A-Team - "If you have a problem... if no one else can help... and if you can find them... maybe you can hire... Aerial Care SouthWest".
5

3 years ago

review by Deleted User

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I called Justin on a windy Sunday morning when a broken TV aerial was found .....He was out in 30 mins and made the TV aerial on the roof safe and then came back on Monday afternoon as agreed and on time to fix a new aerial. He was friendly, helpful and kept me informed at all stages... the prices were not unreasonable. A brilliant company who did exactly as I needed.... Thank you Justin.
5

3 years ago

review by Mrs Wager

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

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Usually stable businesses have more than 5 authority websites mentions, this one has 1 authority websites mentions and 0 mentions in other websites

Aerialcaresouthwest.com Review

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