2.4 / 5
Trust Score
2.2
Reviews
1
Social
3
Featured
3.5
Technical
Is aerobilet.sa legit?
- Several trusted websites are linking to this site
- The SSL certificate is valid
- The company has an ANDROID app
- The company has an IOS app
- We found several negative reviews about this site
- This website has existed for less than 3 years
- Facebook account not found
- Instagram account not found
- Business not mentioned on Wikipedia
- Pinterest account not found
- Linkedin account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
23
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 5 authority websites mentions and 0 mentions in other websites
Based on 26 reviews
Smart.Reviews
2.4
23 reviews
Mamma
1
1 reviews
Reviews io
1
2 reviews
Aerobilet.sa Review
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Last update: Wed, Mar 9, 2022 1:20 AM
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
How to contact with Aerobilet????
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
PS: 1 Year Completed still didn't receive my refund
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Emailed Aerobilet on 7 May asking about the refund process. They responded promptly on 8 May with the following
"Jet Airways suspended all domestic and international flights. We have been filled a cancellation form to the airline for full refund
Please note that process takes 30-40 days and after 40 days if you still not received your full refund please contact with us."
After receiving no further information and no refund I contacted them again on 29 July asking for an update on my refund.
Again they replied immediately on 30 July with the following
"Your refund form has not been approved.It takes time to approve.Your card will be refunded when confirmed."
Since then I have emailed them four times but they will no longer respond to me. We have of course received no refund. Today I decided to call them. I called 3 times but each time they put the phone down on me and nothing was achieved. This also cost me quite a lot of money to call Turkey in addition to the loss I am suffering on the ticket price.
There is no method of contacting this company. There is no refund after 5 months.
Avoid.
Update - December 2019.
Aerobilet respond on Trustpilot but nowhere else. Still no refund. Still no answer to any emails. Still no way of calling them.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
-Calling the support is useless as no one picks up the phone.
-Reaching them via Twitter is also useful as they don't respond.
I wish if there is 0 star or even negative rating to give them so that people stay away from this company.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
I would like to request AEROBILET to please prcess the refund ASAP.
PNR : MOUMJX AIRLINE PNR : RCJ9RQ
LAST NAME: ELADAWI
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
and iwant to change it
i call yo many times and no replying from yu
pls tell me what can i do to change the flight
nom :AUHQTX
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Extremely disappointed especially after having booked with them several times in the past.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
I book a ticket with this company and they did not mention anything about refund and cancellation rules and when I contact them customer service, they told me that airline rules doesn’t allow refund for your ticket and it was not mentioned in my ticket , And I contacted customer service for airline and they told me to contact again with travel agency which aerobillet but they don’t give me any reply and Ignore my emails and no customer service got my calls I tried to
contact them but no one resolved my complaint 1242967 , i don’t recommend them for anyone .
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Will continue to use their service after seeing this customer support.
Original issue:
I had a booking that needed to be rescheduled. Firstly they are hard to get hold off do I had to try calls, app and emails to get in touch. However when they did make the change the booked me an economy class ticket instead of Business class which was my original ticket.
They didn't even alert or confirm with ne if I was Ok. All they confirmed was the timing and charged my double the price for cancellation.
Now i have extra money on my wallet which i can't use nor get refunded , then why charge me in the first place??!!
It's been 12 hrs and more and all I got is a generic message asking to give me new flight details if you want to change your flight.
I just want to upgrade to business class which was their mistake to book as economy in the first place!
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 5 authority websites mentions and 0 mentions in other websites
Aerobilet.sa Review
No description for this company.
Aerobilet.sa Customer Service Contacts
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3 years ago
review by Q. Q.