Alkit

I purchased a canon EF300/2.8IS lens from this company after their ebay sale (ebay number as invoice) fell through. I received this lens and found there was no canon strap that was supposed to come with the lens yet it was billed as new. I did not think this was a big deal as I do not use the strap and replacements are inexpensive. However, I recontacted the company 3 months later about getting a canon EOS D60. I was told i could submit my credit card which would be charged and placed on a list and the camera would be shipped as they got stock. I refused to have my card charged. Two weeks later I asked about availability and they told me that I could purchase via ebay for 3000 dollars when their web site advertised the camera for 2199. I was told there was one ebay camera that the buyer backed out of and I could get it for 2800 before it was placed back on ebay. I was then told that if you purchased via their web site or by phone for 2199 you were on a list but the cameras coming from the distributor (canon) were going to ebay. So essentially they take your money, you believe you are on a wait list for shipment but the merchandise they do get goes to ebay for a higher price rather than the paying customer. When I questioned them on this policy they stated.. "this is our policy". I find this absolutely horrible practice. THey have lost my business and I know of at least 3 others who have had similar interactions. THey are not an honest outfit.

Mark

Purchased a new Canon S45 US model. Shipped same day, when promised, even though I ordered late in the day. No pressure. Great communication (e-mail and phone). Camera just as promised, with all accessories, etc. This is an example of how things should work. Special thanks to Danny!

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