allpetsolutions.co.uk

3.9 / 5

allpetsolutions.co.uk

3.9 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.9 / 5

Trust Score

2.9

Reviews

4

Social

5

Featured

4.5

Technical

Is allpetsolutions.co.uk legit?

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  • This website has existed for more than 3 years
  • Facebook account found with large audience
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  • We found several negative reviews about this site
  • Business not mentioned on Wikipedia
  • Pinterest account not found
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We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

41

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Based on 2371 reviews

Smart.Reviews

3.9

41 reviews

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4.2

3 reviews

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5

2262 reviews

Reviews io

1

1 reviews

Trustpilot

4.1

64 reviews

Allpetsolutions.co.uk Review

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Last update: Wed, Mar 9, 2022 1:17 AM

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Allpetsolutions.co.uk Reviews & Complaints (41)

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delivery 3.6 /5

price 5 /5

quality 4 /5

customer service 3 /5

on-time

The product is great, this is our third, but covers two sets of juvenile dogs, so the breakages are to be expected. However, replacement is NOT easy cos the instruction persist in giving incorrect information about the tools needed, viz, that you need a screwdriver. NO! you need a small socket , maybe 5mm, to do the screws up.
5

3 years ago

review by John Haycock

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered the lead Tuesday 7th of April with 48 hour tracking has my dogs current lead has broken (same make) and haven’t received it, it is now April 15th. I know there are delays currently but I’ve already had 2 promise to deliveries dates since ordering and I’ve not had it delivered yet which makes me think where is it? I’ve ordered a lot recently (I depend on deliveries) through Royal Mail, yodel & Hermes and received items within 1-3 days max with no issue. This is the only company that I’ve had a issue with and not received a order from. I’m happy to change my review if it can be fixed of course (I don’t expect anything for free or such I just really want/expect to receive the item that I ordered :) )
5

3 years ago

review by W. R.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered on Thursday and website said delivery on Friday. I even paid extra for delivery to make sure it arrived on Friday. It finally arrived today on Wednesday. Really really disappointed.
1

3 years ago

review by V. E.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I have ordered a 2nd harness, same size, different colour. However, this second harness is much smaller, so very little growing room for my puppy I’m very disappointed with the inconsistency of the sizing. I emailed the company to advise of my dissatisfaction but so far have had no response whatsoever Not very impressed
2

3 years ago

review by M. U.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Incomplete order- I ordered 2 x 2chuckit dog balls, and only 1 set arrived. Very difficult to get a response from them as the ‘contact us ‘ site is not working - seems to go onto a pool products web site- maybe a sister company. Not impressed.
2

3 years ago

review by Jane Adams

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I still have not received the leads 13 days later
1

3 years ago

review by Gill Davies

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Haven’t received order after 2 weeks of ordering, and no reply to an email
1

3 years ago

review by Gemma Pout

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Two weeks down the line and at I'll no sign of my delivery. I emailed them and they then sent me a despatch notice...that was 4 days ago and still no sign.
2

3 years ago

review by Charmaine Beresford

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I have a 10 month old pup who has outgrown his collar again, the quality and price were great! I also wanted a large good quality coolmat but non toxic! I obtained the exact item I wanted at an excellent price, my pup loves it!
5

3 years ago

review by I. R.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Chicken Bones arrived in good time as Freddy literally are his last one today! Hopefully these will last till the end of the lockdown! Thank you so much & will order again!
5

3 years ago

review by K. J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I would highly recommend the company, very fast delivery and fully tracked, definitely my number 1 place for all my aquarium and pond stuff
5

3 years ago

review by A. F.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

It is April 11th and not arrived yet!
2

3 years ago

review by L. H.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Ordered on friday standard delivery and product came following Wednesday..j could track order all the way through to delivery
5

3 years ago

review by N. E.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Haven’t even received my item I ordered nearly a week ago now ! Not impressed
2

3 years ago

review by Rebecca Peach

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Paid for 48 hour delivery service- still not arrived a week later
1

3 years ago

review by N. S.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

The quality of the lead was absolutely rubbish,and I had to buy a different one after about 3 weeks.
Don’t buy!!!!
1

3 years ago

review by Peter Stubbings

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I have purchased 2 items off pet solutions, which im delighted with. The service I received was excellent.
5

3 years ago

review by Fiona Schofield

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered on the 31st March with a 2-3 day delivery and it’s now the 6th April and still waiting
1

3 years ago

review by J. C.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I placed my order a week ago and I still haven’t received it even though I paid for next day delivery. Given the current situation with COVID-19 I needed a harness for my puppy to take her to the vets for her vaccinations as I’m not aloud in with her just holding her. I had to cancel my appointment due to these not arriving in time.
2

3 years ago

review by F. E.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Excellent service just what want for Christmas present.
Would recommend to all .
5

3 years ago

review by T. A.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Allpetsolutions.co.uk Review

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