allpondsolutions.co.uk

4.4 / 5

allpondsolutions.co.uk

4.4 Great
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4.4 / 5

Trust Score

3.8

Reviews

5

Social

5

Featured

4.5

Technical

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We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

685

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

Based on 5946 reviews

Smart.Reviews

4.4

685 reviews

Mamma

5

4590 reviews

Trustpilot

3.6

671 reviews

Allpondsolutions.co.uk Review

No description for this company.

Allpondsolutions.co.uk Customer Service Contacts

All Pet Solutions Ltd, 203 Riverside Way, UB8 2YF, United Kingdom

Last update: Wed, Mar 9, 2022 1:17 AM

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Allpondsolutions.co.uk Reviews & Complaints (685)

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delivery 4.2 /5

price 4.7 /5

quality 4.6 /5

customer service 3.5 /5

on-time

Pump arrived quickly,have used pond Solutions or quite a few years now and cannot fault their service.
5

3 years ago

review by James Lindsay

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Purchased 36w uvc .1 week later still waiting for item although my account said purchase complete although tracking with Royal mail said still waiting for item from APS. Tried phoning and leaving emails no response untill I got pay Pal involved ended up buying another from a different supplier next day delivery. Pay Pal refunded my money. Recommend not to buy from this sham of a company,buy else where.
2

3 years ago

review by Andy Richardson

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Sent item out straight away
Had new lights next day
Had a faulty heater,it was replaced and old one picked up within 2days only not next day because I was in work or that would have been there next day
5

3 years ago

review by John Foy

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Item ordered was originally out of stock, but an email to offer refund or delivery when new stock arrived was great, order arrived 2 days later, nice to be kept informed as to situation rather than just left wondering where order is.
5

3 years ago

review by John Waters

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I wanted an attractive natural-looking aquarium ornament, tall enough to help to hide the filter and heater.

I was delighted to find this "Tree Trunk" which does the job, and adds great interest to my aquarium.

So many ornaments are a bit "Twee" and this is not - I believe it would enhance the look of any fish tank, and being hollow gives fish a chance to escape any harsh lighting, so very helpful to catfish and loaches.

The heater was great value, in fact I was delighted to have both items for the price.

Also, the items arrived promptly, and in perfect condition, due to careful packaging.

Based on my experience I would thoroughly recommend this Company.
5

3 years ago

review by Joseph Green

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

When we went to unpack the liner it is had a large slash across it there was no sign of anything wrong on the outside packaging this coursed us to have to go to get one locally. When I rang to complain they were not very helpful
2

3 years ago

review by Christine Tomlinson

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I found it hard to order my product and nearly gave up but once ordered all went well
2

3 years ago

review by Martin Muldowney

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I originally ordered on eBay but three weeks later had to get a refund then found these guys and deal was better and delivered in a few days brilliant
5

3 years ago

review by Royston Simpson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Little slow in getting my pump only had it 3 weeks and it as stopped working and keeps tripping the RCD

We have email them about 3 days ago still no reply so had to go out and buy a new one for the shops
1

3 years ago

review by Darren Palmer

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

They only supplied 2 plants instead of 4 and did not reply to my email telling them about the shortage.
1

3 years ago

review by George Powell

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I've purchased several items from All Pond Solutions over the past few years. Delivery is quick, products are good quality and competitively priced, and the customer service is quick and courteous in the event of any problems. I have no hesitation in recommending All Pond Solutions :)
5

3 years ago

review by Kenner Bailey

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

When the fish arrived at my door...... the fish were gasping and one or 2 of the fish did not survive the transit ..... the water the fish came in was not the best quality ... and most of the fish had tails split and fins looking very tatty ...... i don't like this method of transporting fish...... it causes fish a lot of stress
1

3 years ago

review by Mr White

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I use this company regularly and would recommend it to anybody for price, first class delivery and keeping you up to date on the status of your order.
5

3 years ago

review by W. E.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I contacted them about a week before Christmas via their new customer services email system to query a delivery I received. After not getting a reply. I tried another 2 times to contact them to speak to someone. It is now the 29th of dec and ive still not had a reply. I'm not impressed!
1

3 years ago

review by X. P.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I have rated all ponds solution 5 stars due to the good service and quality of items I have bought.
5

3 years ago

review by Lorraine Tolhurst

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Good little filter for small tank arrived next day, great service once again.
5

3 years ago

review by Paul Welford

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The item was sent quickly, unfortunately the delivery service was rubbish and sent my item to Liverpool, so instead if 24 hour delivery it arrived one week later and by then I had bought the item locally, so had to return to sender. All Pond Solution refunded me my money, but Parcelforce need sorters that can read!
5

3 years ago

review by C. P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

great price and prompt delivery, this hang on skimmer really does pull the crud from the tank I'm using it on my 4ft and I can believe just how well it works, over the past few weeks I have slowly dialled it in and now optimised !
5

3 years ago

review by Alistair Nichols

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I went onto the website and looked at your pond pumps that could do the job I wanted, I picked a good sized pump first of all to use as a water feature in my front garden I picked this pump as it had a ultra violet unit with it to keep the water clean so that my water feature would not turn brackish I was well pleased with the outcome so I bought another one as a backup for my fish pond to help with the water filtration as my pond is 13 foot long 6 foot wide and 3 foot deep I now have a filtration unit at both ends of my pond and I would recommend All Pond Solutions for their quick and positive service that I have received from them hence the FIVE STAR Rating that they deserve
5

3 years ago

review by Robert Hopkinson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

purchased 2 tubes and the two came at less than the price I had paid for one in the local shops - they were delivered before the date it stated and they were wrapped very well in a cardboard tube would definitely use this company again
5

3 years ago

review by Lee Cutler

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Allpondsolutions.co.uk Review

No description for this company.

Allpondsolutions.co.uk Customer Service Contacts

All Pet Solutions Ltd, 203 Riverside Way, UB8 2YF, United Kingdom

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