Amazon

2.9 / 5

Amazon

2.9 Poor
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

2.9 / 5

Trust Score

2.4

Reviews

1

Social

5

Featured

3.5

Technical

Is amazon.ae legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • The company has an ANDROID app
  • The company has an IOS app
  • We found several negative reviews about this site
  • This website has existed for less than 3 years
  • Facebook account found but audience is small
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

16

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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jungmaven.com jungmaven.com
5 5

Trust score (5/5)

Sustainably designed t-shirts, sweatshirts, tank tops, pants, outerwear and bedding. Choosing hemp is a simple act that can help heal the planet.

Purpleshe purpleshe.com
5 5

Trust score (5/5)

Purpleshe only provides quality swimming suit with affordable price. The bikini is seen as picture and the sizing is accurate. Most importantly, the delivery service is super fast.

Wakeboard Ballast Wakeboards Wakeboard Products and Wakesurf Boards wakemakers.com
5 5

Trust score (5/5)

Free shipping no tax and Our Best Price Guarantee on all wakeboard products WakeMAKERS helps you have fun behind your boat with the best wakeboard products

Yes We Coupon ywcdeals.com
5 5

Trust score (5/5)

Hot coupon deals freebies promo codes and more Find current discounts for different products Save your money and enjoy your shopping with Yes We Coupon

HOUSE OF HEAT houseofheat.co
5 5

Trust score (5/5)

Get the latest Sneaker News from Jordan Nike adidas YEEZY New Balance and more Jordan Release Dates YEEZY Release Dates Nike Release Dates adidas Release Dates

Odditymall odditymall.com
5 5

Trust score (5/5)

Unique gifts geeky gadgets outdoor gear uncommon home products and novelty gifts Unusual gift ideas for men woman children and even pets

Blooms By The Box bloomsbythebox.com
5 5

Trust score (5/5)

Shop Blooms By The Box for Wholesale Flowers for DIY Wedding bridal bouquets Fresh bulk flowers including Garden Roses Dahlias Ranunculus and Eucalyptus Greenery and Babys Breath plus floral supplies and tutorials for DIY weddings

The Sport Review thesportreview.com
5 5

Trust score (5/5)

The Sport Review delivers a unique mix of breaking news shareable content and original reporting on the worlds most popular sports

boutiquerollin.com boutiquerollin.com
5 5

Trust score (5/5)

La Boutique Rollin est la destination skate dans l'est de Montral. Confortablement install sur Hochelaga entre Prfontaine et Moreau, le skateshop se trouve a deux pas du Mtro Prfontaine et un jet de bearings du skatepark Prfontaine et de son fameux banks. Ici, l'ambiance est celle d'un vrai core-shop. Pas de fla-fla ni de tap l'il. On a su garder a vrai! Alors que vous soyez un dbutant acharn ou un skater mrite, ou mme une "fashion victim", Rollin est l'endroit parfait pour vos achats.

arrow-right ronjonsurfshop.com
5 5

Trust score (5/5)

Welcome to Ron Jon Surf Shop We offer everything you need for an active beach lifestyle

Based on 327 reviews

Smart.Reviews

2.9

16 reviews

Mamma

1

11 reviews

Reviews io

1.67

60 reviews

Sitejabber

1

3 reviews

Trustpilot

1.6

237 reviews

Amazon.ae Review

Everything you love about Souq is now on Amazonae Discover and buy electronics computers apparel accessories shoes watches furniture home and kitchen goods beauty personal care grocery gourmet food more Enjoy great deals fastest delivery and cash on delivery

Amazon.ae Customer Service Contacts

No contact details for this company.

Last update: Tue, Sep 7, 2021 1:50 AM

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Amazon.ae Reviews & Complaints (16)

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delivery 1.9 /5

price 3 /5

quality 1 /5

refund 1 /5

customer service 1.6 /5

Hi i am a customer of amazon. ae. Things that we can find here are ok but you have to do two things please take it under consideration 1. Delivery takes to many days even more which is not normal. People are paying money for fast delivery 2. Now with coronavirus you should remove delivery fees. Everybody do that. After 100dhm you are doing it which i think delivery should be for free whatever you buy Thanks for understanding
2

11 months ago

review by Natalia

#delivery(2/5)

The WORST! Customer service ever! Why? Because it's non-existent. It takes a lot to anger me, but Amazon.ae has succeeded in tipping me over the edge! I am irate at the poor service. My order got canceled after 20 days of no word! and I just get told I will get a refund. I waited for the product for 20 days and on the day of the promised delivery. Not a word to explain what happened, just a "Hey, we will refund you" My business with amazon.ae is done. Stick with noon, at least they care about their customers.
1

11 months ago

review by Chenge Hlahla

#delivery(1/5) #refund(1/5) #customer service(1/5)

The delivery dates are lies, and choosing faster delivery options is also entirely useless, since they are never honoured. It may be called Amazon, but in no way is this Amazon. If you actually NEED something, you are better off going out and buying it physically, or ordering from Amazon.com. Then, IF your order ships to UAE it will actually arrive when it is supposed to, in spite of the more complex logistics.
1

11 months ago

review by K. M.

#delivery(1/5)

worst customer service assistance. still waiting for a refund of a cancellation made 2 weeks ago. also where’s the customer service #??? no where to be found!!! and emails not answer. Amazon ae is very far from being up to the brand standards.
1

11 months ago

review by U. D.

#refund(1/5) #customer service(1/5)

Amazon UAE claims that the money in gift card balance cannot be transferred to bank account but what if I don't want to buy anything ever from amazon and ultimately that money which is in my gift card balance is not what amazon has contributed but is my own hard earned money which I may have transferred from my bank account or I may have given cash for so its my own money which I need in my bank account anyhow very bad approach by amazon uae not helpful at all and they never understand the situation of customer and just want to talk about unnecessary things.I have been a regular customer of amazon use but now I don't think I would proceed further if this is what the approach remains of Amazon UAE. The customer service department people are worst they are not there to help they talk about useless rules which are not at all in the favour of customers but in the favour of amazon profit making only so mind it be aware when any of your money is deposited in gift card you will not get back because amazon claims it is the money that can be used only to buy amazon products not anything else which is the most idiotic thing I have ever heard in my life worst experience I had with amazon.ae and also the team of customer service of amazon.
1

11 months ago

review by G. W.

#customer service(1/5)

I thought amazon was a to z in everything but no. Like all other companies it is only interested in creating customer trust but not maintaining it. This is what always happens when the focus is on quantity rather than quality. If not looked after well then everything comes down even from the best
1

11 months ago

review by Mohammed Junaid Ur Rahman

#quality(1/5)

Recently its been really bad delivery time. One of my orders says damaged and returned to warehouse. I reckon it has something to do with the transport, surely gives you a headache. I cancelled my Prime membership.
1

11 months ago

review by M. W.

#delivery(1/5)

Cheating the client with delivery time "I ordered this item since it was showing delivery within 12 hours. I didn't receive the order, even after 48 hour passed by. Upon inquiring, I came to know the whole lot story that the system is upgrading, limitation of tracking, limitation for communication etc. I just appear to me that Amazon is spreading false information. If they cannot control their own logistics how can they give credibility to the items they are selling. This is a serious point of concern for online shoppers.
5

11 months ago

review by Shaikh Shiraz

#delivery(5/5)

Their delivery is just pathetic. They either reschedule it everyday or call me at 10pm again to reschedule it the next day. Customer service team is a joke as they just refer to the info you see on amazons website.
1

11 months ago

review by Nithin

#delivery(1/5) #customer service(1/5)

Very bad costumer service. My package supposed come 4 days ago and it is for birthday gift. Since 4 days I was requesting to make it deliver soon. And even managers promised they will look after it and give a call back. No one helped and they are dragging it every time telling it will deliver tomorrow before 12 since 3 days I hear same promise but they didn’t make it. Bad costumer service department. Now Amazon is not trustworthy. Don’t order if you need it soon like within a week. Make sure to order at least one month prior.
1

11 months ago

review by Kanishka Premaratne

More than once I have an order cancelled without my knowledge! When I check the order details I find out that They tried to contact me and I refused the order!!!’ This is after getting the payment This isn’t the first time !!! Very bad service
1

11 months ago

review by S. K.

Regarding my shipment which has not been delivered yet. It should be delivered last October 6 but nothing happened. What I am upset at all is Amazon Team is informing me that I am not reachable which is totally not true. I am waiting for my shipment the whole day of the 06th because that is my present for my daughter. After that, we will receive false information that I am not reachable at all. It is not good customer service. If the shipment is delayed tell the whole truth that it is delayed. Do not ever tell the customer that it is my fault that I am not reachable. I even subscribe to Amazon Prime for fast delivery but what sh*** is this it seems as this is a regular delivery not even for Amazon Prime members. It is a good way to treat your members? For members, you should have at least prioritized them. The company is just taking money for the customer who will subscribe to the membership without giving any privileges? I don't get the point of this. Everything is worse. False information about the delivery dates, False information of the driver that I am not reachable, Delayed shipment, No action, False information that they can shipped it again on the 08th of October which is I think it will not happen within the day. Cow milking company who takes money only to the members and not giving the benefits that they need. Truly disappointed!!! This is the worst online shopping experience. The customer service is very poor none of them helped me with my issue. My package was supposed to arrive a day ago and it has still not arrived. I got an email from amazon saying I am unreachable. What a joke company. Don't waste your time on amazon. Their delivery service is so bad. All of the people that work in amazon.ae just copy paste the same email and send it. Horrible customer service. Do not recommend for anyone.
1

11 months ago

review by B. E.

#delivery(1/5) #customer service(1/5)

Online Sales – Amazon Souq – Warranty Repair T&C - Usually repairs take up to 18 business days (including delivery time), but could take slightly longer. 2 days courier pick up to delivery to service center 2 days courier drop from service center to gadget owner 14 working days to repair the item. Technically 30 calendar days to complete above cycle. Electronics purchased from Amazon is not entertained by dealer. So it has to returned to Amazon only, which has outsourced repairing to external party. While collecting the item, no one bother physical inspection of gadget. So it becomes more easy for repair unit to cover up damages to gadget done at repair center or refuse warranty for any reason them feel it’s good to cover them. Is saving small amount worth buying electronics from online channels.
3

1 year ago

review by Deleted User

#delivery(3/5)

I bought a sunglasses with a rate of aed 1310 next day of my purchase the price has Been dropped to aed 965 the difference is aed 345 I contacted the customer service and just they informed me that it's by mistake and their mistake that the price has been mentioned higher can you tell me where is my problem? It's your fault Amazon and I need the different of my money to be returned the amount of aed 345 to my wallet or my credit card otherwise I am going to raise a complaint to police station and the department of economy as you are obviously thieving people and your customer service admit it by email and I have the proof you have till tomoorw to solve my problem and don't ask me to return the item you ade obligated to return my money because it's you mistake and not mine.
3

1 year ago

review by Nancy Q.

#price(3/5) #customer service(3/5)

So far in my experience, Amazon in terms of its Data base managememt and deliveries are much and far better and prompt than any other local ecommerce business specially Noon, no wonder they have support from its world class software integration process. Noon is a disguise scam company which only has a bunch of gud for nothin customer service imbeciles with no real ecommerce service at all.
3

1 year ago

review by Deleted User

#customer service(3/5)

We searched online and found that this business has an active Facebook page with 107 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We discovered that the domain for this business is relitevely new, which means that it could be a start-up business that does not yet have a huge amount of customers. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
3

by Smart.Reviews

Amazon.ae Review

Everything you love about Souq is now on Amazonae Discover and buy electronics computers apparel accessories shoes watches furniture home and kitchen goods beauty personal care grocery gourmet food more Enjoy great deals fastest delivery and cash on delivery

Amazon.ae Customer Service Contacts

No contact details for this company.

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