Amazon.in

Amazon India is the worst company. I am a prime member and I purchased an Asus laptop on Sep 25,2020. I tried to return within a week and they declined the return even though the laptop did not work. They asked me to cal ASUS support , two times the Asus service person came and still laptop is not working.

I'll cance my prime member ship and will never purchase any electronic devices from Amazon India. This guys are not as flexible as Amazon US. If they send u a faulty electronic item. We ar doomed. I wasted Rs.34000. Please do not purchase from Amazon India

If u take prime membership then amazon is very good app there are so many benefits like prime video, kindle and offers etc there are so many benefits and one more thing is there amazon pay icici bank credit card after 1 month u get so much of cashback The app is very good for shopping etc...

@Sakshi @anjali @Ekta They did not try to understand the cause.

I ordered a hair straightener from Amazon. It came out to be defective when I received it. I raised the complaint and send them emails but they did not respond to me on email and I was not able to reach them on call. So I disposed of the product after 10 days. Because I have not received a reply to my email send. Today when I called, and it was luckily connected and they told me that they can not provide any solution to it now.
It means they were waiting for me to dispose of the product and So that they could say they cannot help anymore. This is not professionalism.

I bought it for around Rs.2300/- and they denied to provide the replacement/refund even without listening to the actual cause for that order.

This was not expected from Amazon, I was one of the regular customers who used to order everything from amazon.
But they never provide me a replacement or refund for the defective product.

Very horrible service.
Very frustrating.

Amazon customer care helpline number..8910658969 Amazon customer care helpline number..8910658969 Amazon customer care helpline number..8910658969Amazon customer care helpline number..8910658969 Amazon customer care helpline number..8910658969 Amazon customer care helpline number..8910658969Amazon customer care helpline number..8910658969 Amazon customer care helpline number..8910658969 Amazon customer care helpline number..8910658969Amazon customer care helpline number..8910658969 Amazon customer care helpline number..8910658969 Amazon customer care helpline number..8910658969 Amazon customer care helpline number..8910658969 Amazon customer care helpline number..8910658969 Amazon customer care helpline number..8910658969Amazon customer care helpline number..8910658969 Amazon customer care helpline number..8910658969 Amazon customer care helpline number..8910658969Amazon customer care helpline number..8910658969 Amazon customer care helpline number..8910658969 Amazon customer care helpline number..8910658969Amazon customer care helpline number..8910658969 Amazon customer care helpline number..8910658969 Amazon customer care helpline number..8910658969 Amazon customer care helpline number..8910658969 Amazon customer care helpline number..8910658969 Amazon customer care helpline number..8910658969Amazon customer care helpline number..8910658969 Amazon customer care helpline number..8910658969 Amazon customer care helpline number..8910658969Amazon customer care helpline number..8910658969 Amazon customer care helpline number..8910658969 Amazon customer care helpline number..8910658969Amazon customer care helpline number..8910658969 Amazon customer care helpline number..8910658969 Amazon customer care helpline number..8910658969

Amazon customer care helpline number..8910658969Amazon customer care helpline number..8910658969Amazon customer care helpline number..8910658969Amazon customer care helpline number..8910658969Amazon customer care helpline number..8910658969Amazon customer care helpline number..8910658969Amazon customer care helpline number..8910658969Amazon customer care helpline number..8910658969

...to reach international standards also in India, especially improving trustability of seller (mismatching details on item on sale, not real time alert, and delays in delivery). PS allow foreigner to use their international cards too while shopping in India!

In my experience it is one of best shopping site and is highly trusted. Because one of my friend bought shoes from Amazon. But it has a small damage.when he asked them to return.when at evening his money refunded but they didn't took back their product. Thus my friend got his money back without any risk

I booked a tab to gift my daughter. We got it, later there was a problem with display, in < 3 months So I took the tab to the authorised service station. There they said, there is no warranty for this. When asked the reason, they simply said, someone already opened it. I. Surprised. When we contacted Amazon, there is no proper response. So be careful while purchasing electronic gadgets. You may not get covered warranty issues.

Hi There, I made an order in Amazon ,order no: 408-8209322-4837110 which should be delivered on 19/11/2018. I received a message on 19th from Amazon that says my order is delivered but it's not delivered yet and courier people are not answering for my calls. Few times they responded and courier boy told me to remind him later to deliver but he just left the home town with the parcel. People trust Amazon very much but they are bluffing the customers before they deliver and they are very careless with customer orders. Courier people are quiet unprofessional.They haven't responded to me even after i submitted feedback to Amazon, so they don't care a customer.

This period of life, when you look at relatives who gift you clothing as second only to the Child Catcher in evilness, is a blissful prelapsarian state, because you have the self-confidence not to need to outsource your self-expression. Rather, you saunter through life with the unapologetic ballsiness of Marion Kelly, who famously gatecrashed her father's Skype interview with BBC News and is now very much my role model for life. Some girls start to show an interest in exaggerated femininity: frills, ballet dresses, pink. (You will not be wildly surprised to know I was such a girl.) This is just an extension of what all fashion should be to the under-13s, and that is "a costume".

showing price ever less than other but delivery charges beer from our pocket always .if we would purchase 100rs product with discount 59 essential oil i talk about charges of delivery 100 rs either i was purchased 8peices of essential oil but charges for each one seperate 8*100=800rs for delivery waoooo...make it fool .

I have never come across a worse online shopping platform than Amazon.in. I had ordered a mobile phone (Order No--171 9638226 1733158) on 26th Aug '19. Paid Rs 9,999- via my credit card (Citi) and waited for the delivery, which they said would be after 3-4 days (28th to 30th Aug '19). In the meantime I was in touch with them, almost every day, via the phone, just to ensure that the date they mentioned was correct so I should not miss the delivery, as I was scheduled to travel out of the city. On the final date of delivery, when I did not hear from them nor receive the item, I called them. Their excuse was that they had not received the money. This was not true as, when I checked with my credit card dept, the money and been taken. After many pingpong emails later, over the past months, Amazon promised to refund the money but only once the "back office" had done some investigation. Its now been 4 months. My money has been taken, I have not recd the item, and now their latest email states that they can do nothing but will be happy to cooperate with the police! Every time I email them for the refund they show no sense of responsibility--probably thinking that as a customer there's very little I can do! After this incident, why am I not surprised to hear more and more cases of back stabbing by Amazon.in?

Amazon is really amazing Online Shopping site. As when I need anything in low cost but of good quality, I shop on Amazon. It really made my life easy as I get each & every product delivered at my home very nicely packed & with complete info about my ordered product. I must also bring in views about the Amazon Pay Balance where one can get the change like even one rupee in your account on Amazon. That's called Value for Money. Thank you Amazon for this Amazing Journey to be continued... in future with Best Services.

BEWARE ! Amazon.in is full of fraud sellers ,Selling Duplicate , fake items . I live in U.S my husband get some shehnaz diamond facial kits for me on his India visit last week . when I saw it has weird and untidy packaging I doubted I opened I saw it's all duplicateTubes filled with dirty gel smells rotten . All tubes have fake sticker on each tube as shown in picture . When we tried to reach the seller . He disappeared from this website . And when we contacted customer service they just Ignored as they don't know anything . All the dumbhead fools sitting on the Customer service . Don't buy anything from this site . Save your money ! I lost my 4000 Rs on this untrustworthy site .

I ordered Gionee F205. I got the confirmation that order would be delivered with in 2 days. On the second day at 10 pm, I received message that order is again delayed for 2 days. I frentically called Amazon customer service, but not even once my call was answered. Amazon is the worst company when it comes to customer support. They have reduced cost by making things automated but their Automated message doesn't give any satisfactory answer

I have had worst experience with amazon.in website. Their system failed to recognize the payment method details correctly. I placed an order on 15th Aug 2019 using GPay UPI. The amount was debited on my GPay app and was successfully credited to amazon's UPI id viz. amazon@apl However, amazon.in failed to detect this payment and asked me to revise the payment. I revised the payment to credit card and made a repayment hoping my UPI debit will get refunded in few days. My order got partially delivered and so I expected a partial refund for the failed order. After 5 days, I received an email update from amazon saying that they have refunded my UPI transaction amount partially (as the order delivery was partial). When I followed up with customer service to know fate of my credit card payment, they say that refund on partial order has already been sent to credit card and they do not know anything about UPI transaction. Now here is the thing, amazon's email is quoting 12 digit UPI txn id in the refund update email. While Amazon team thinks it is credit card refund. I double checked and found out that I indeed received partial refund on my UPI account and not on credit card. Apparently in the process of revising the payment, there is inconsistency in the actual payment method in amazon's database. There is one mind of amazon which thinks that I made payment using UPI as it quotes the same id in email. There is another mind of amazon which thinks the payment is credit card and not UPI. A simple advise to tech geeks working at amazon, what is the issue in storing all payment attempts by user against an order even if the payment was not confirmed to your system? Its big headache arguing with customer care people if they do not see all the payment attempts. With all the follow ups and wasting my time for almost a day with Amazon customer service, I still do not know what is fate of my credit card payment and will the refund be initiated or not? They are simply asking me to check with bank. Bank is saying that there was no issue with UPI as well as the credit card payment and therefore it is Amazon which should initiate the refund for the failed payment method. Bottom line, Amazon may have been the best shopping methods, but when it comes to delivering on time and managing payments and refunds, it sucks big time.

I ordered earphones on Amazon on 3rd Oct 2019, but on the date of delivery, the delivery person was rude to me on phone and said that "You can do whatever you feel like and I wont attempt the delivery" and so he summarily refused the delivery to me. When I contacted the customer service for help, they said that they are not allowed to make direct contact with the delivery person. The Amazon customer service executives said that they will escalate the matter to higher authorities and assured the delivery in next 24 to 48 hrs (why would I wait for a day or more for a delivery which already took 5 days to reach New Delhi, for a prime member of Amazon.in. ), despite me telling them the seriousness of the matter. I wasted almost 2 to 3 hours of my time that day trying to make the amazon.in customer services understand the situation, but what I got in return was only a cold response from them. However, later they made me speak to one of their seniors, who assured me that strict action shall be taken and that this wont repeat again. The order was cancelled. I again placed the same order (same earphones, thinking this time it wont repeat as promised by the senior customer executive of Amazon.in). But to my dismay, the same thing repeated again. Today morning, I got a call from the delivery boy at 0715 hrs, telling me that the item (same item which was ordered previously but never got delivered to me, order ID : 406-0703258-6126725) is out for delivery and he is at my address and delivery shall be attempted soon. I rushed to my workplace thinking that maybe, the delivery guy might be waiting for me( I had that much of a courtesy as opposed to the guy. Read more to know how this guy replied to my courteous gesture), but there was no one. Later, at around 0930 hrs he called me up again asking me where he can meet me. I gave him the exact location and he agreed on delivering in a few minutes but to my surprise when I checked Amazon order status for the item at around 12 afternoon, it showed that a delivery was attempted and it has been withheld as I was unable to pay the money for the item. How big a liar can someone be. I have completely lost my trust in Amazon.in delivery services and would advise others also to beware of the poor delivery services that Amazon is offering lately. I complained about this issue to customer executive who asked delivery Station to call me. The person from delivery station assured me a delievey by 1405 hrs but nobody showed up. I kept waiting for till 1630 hrs but still no signs of delivery. So I left for home. I got a call from the delivery guy at around 1700 hrs that now I have reached the address and ready to deliver the item. How annoying can it be? If you are ordering something through online payment and on the day of delivery if you check the status of your order and find that it has already been delivered despite the fact that you haven't recieved even a call by the delivery guy, leave alone the product, then dont get amazed/shocked. This has been happening on a regular basis by Amazon delivery services. I only place cash/pay on delivery orders on Amazon.in because of the uncertainties created by Amazon.in in past few weeks regarding delivery of items. It's my hard earned money and time which has been wasted on Amazon.in. Please avoid ordering from Amazon.in as you will always feel that sense of insecurity and uncertainty after placing the order, that whether my product will ever get delivered to me on time or where my product would be? Even today I am struggling to get the product delivered to me.

froud seller I order a item Jain Pure Aquafresh Pre Filter For Water Purifier at 21 September 2017 and at 26Sep17 system showing order is delivered. I block my credit card due to some security resion. Now amazon person is telling he is not able to refund money . Final conclusion is that: Don't pay online In case if u paid amount online and u loss ur account or credit card so amozon will not able to refund u

What I can say...., this is most annoying frustrating experience I had buying on Amazon...... I am not a happy man not all!! First time I was told to send shipping receipt to cs amazon which I did on 14/08/2019 so the refund will be processed in 2 to 3 days Second time on 17/08/2019 I contacted when package got delivered I was again tricked with lie that I will get refund 5 days from delivered date which was 23rd August 201, Which in fact didn't happened so I contacted back third time and associate said she will issue a refund right away of order cost and your return shipping charge which later she claimed successfully issued on 28 august 2019 on her email confirmation...., which turned out to be nothing but again a trick lie as refund didn't happen as claimed will be credited to bank account by 3 September 2019. Then I contacted back 8/09/2019 and was put through numerous associates with nothing but lies after lies when I demanded bank transaction reference number id..... Which I was positive was never initiated at first place. Finally when I refused to give up...., lead associate admitted that transaction was never initiated..., as seller has not initiated the refund. So demanded an apology email with all measures which would be taken on this wrong habit of lying and false assurances which has been practiced among the Amazon customer contact associates...., so that other customer doesn't suffer or go through this annoying agonizing frustrating trauma with Amazon customer care as me. Post email there was refund request send to seller by I associate ...., but then I said that I received a confirmation email stating as below On 02-09-2019 15:31, amazon.in wrote: Amazon Hello, The seller has initiated the refund for your order 405-4682270-5945931 The seller authorized the request on 13/8/19. Did the seller resolve your issue? Yes no (We'll share this feedback with the seller to help them improve their service in the future) I again confirm lead associate if this is another lie....!! He said its error on system front...; further confirming will get response from seller in 2 days processing refund And now today 09/09/2019 what I receive is another automated email from seller on return shipping *** What made them all to lie..., is this some kind of big scam of looting stealing customer money along with seller... in case customer somehow ignore refund emails and bank statements... this can be some serious unclaimed tricked money!! Hope JEFF BEZOS can see how each passing day his so called customer centric company along with sellers are into wrong practices of lying and giving false assurances fooling its customers!!

Amazon.in - they are selling expired, dirty, dangerous & harmful edible products online. I had purchased Alpen Muesli online, which I gave to one of my relatives as they sent normal muesli instead of sugar free. They had the muesli the 1st day without any suspicion. The next day they had stomach infection. When they checked the jar in which the muesli was put, it was full of tiny worms. They obviously threw the same in the thrash immediately, however the damage was already done. On complaining to Amazon, they refused to do anything about it, in fact I had also written a detailed review, which they refused to publish on their website. In the interest of the citizens & their health & wellbeing, I feel at least they should be banned from selling any edible products online, though their product quality in most non-edible products is also extremely poor & sub-standard, which is not the case in most other countries.