apteka247express.co.uk

2.5 / 5

apteka247express.co.uk

2.5 Poor
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

2.5 / 5

Trust Score

2.5

Reviews

2

Social

1

Featured

4.5

Technical

Is apteka247express.co.uk legit?

  • The SSL certificate is valid
  • Mostly not trusted websites are linking to this site
  • We found several negative reviews about this site
  • This website has existed for less than 3 years
  • Facebook account found but audience is small
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

2

reviews

vs

0

AI declined reviews

0%

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Based on 20 reviews

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2.5

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Apteka247express.co.uk Review

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Last update: Tue, May 25, 2021 3:50 PM

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Apteka247express.co.uk Reviews & Complaints (2)

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price

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refund

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Placed few orders in the past, always arrived on time. You have to pay for the "royal mail 1st class" to make your shipment "express" and I always received my orders within 2 days time frame, from the day of purchase / money transfer.

Unfortunately, I came across very weird experience just today. I placed order at 7am in the morning (including money transfer as well), but I did not receive any confirmation that my package has been shipped as usual. Contacted company to discuss this but they could not find my order or any details regarding the money transfer I have made on early morning. Company representative (never introduced him/herself), asked me to provide screenshot from my bank account (what?! Not a best practice, I lost my trust fully from that point), to proof that money has been sent. Once this has been clarified without any screenshots, "representative" said that my package is in transit already and it shall arrive in 4 days - not 2 as usual. You can clearly see that I have been lied about the postage, but company would not admit any mistakes as I paid for the "express" postage so they will have to refund me for that if they failed.
They also refused to refund me fully for my order (I requested that before my package "become shipped already" so i would not be surprised if word "refund" changed their point of view on my order status).

"Representative" start to ignore me once I requested any evidence for my order to be out from their premises - by the law they must provide that upon customer request.

Very weird acting, customer service on very poor level.

Personally, I'm shocked.

Email will be send to Trading Standards due bank fraud practices.
1

1 year ago

review by John

We searched online and found that this business has an active Facebook page with 677 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
4

by Smart.Reviews

Apteka247express.co.uk Review

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