ascentive.com

I felt its fair to note that all 1 star reviews are by people who, too, have only written 1 review. In addition please note that when an attorney general is involved 97% of the persons filing the complaints do not attempt, or remember, to get in contact with the company first. It's just one of those things that have neither rhyme or reason...

Alas, this is not to say that we as retailers are not as fault. This is not the first err in communication we've come to face as consumers and retails or people in general... we are humans too.

For example, the main complaint to the AG and the BBB was because we were unable to forsee that a novice computer users would see a dialog box and auto-assume it was an error, or worse, a random pop-up. We'd assume they'd know that they didn't have the product and move on, alas, we were wrong.

Here at Ascentive we have no desire to deceive or manipulate anyone. We offer the highest form of transparancy between us and our patrons. Unlike most businesses our reps use their -real- first names, not codes, and each rep is responsible for leaving their personal extension - this was done so that customers would know " Hey, we're available" but, every now and then someone misses that memo.

Here's to a future of better communication! A necessity in any relationship, business or otherwise

this product does nothing to speed your pc: in fact, since they ripped me for over $85, i get ten times the junk mail, and my pc is SLOWER!!!
DON'T BE FOOLED! IT'S A SCAM!!!

Software has been used on my computer since October 2006. My broadband connection has indeed significally increased. Not as much as advertised but still much better than before.

I dont like the fact that once you order and have to call and they then want you to order additional services...not gonna happen!!!

Please note that all 5 star reviews are by people that only have 1 review. Ascentive was fined by the state of Washington for deceiving consumers. They are currently embroiled in 2 class action lawsuits. Their software makes bogus claims and does not work.

We searched online and found that this business has an active Facebook page with 667 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.