Aurora Expeditions

We would have given 5 stars after 3 earlier Ant. Voyages, BUT... like you, we are being held at length by the “we didn’t CANCEL CR-Panama-Columbia, we POSTPONED it” policy! I wonder how that choice would stand up to legal scrutiny, given COVID19 insecurities.
We are promised our balance payment next week... vamos aver... (& we’ll ‘post’ accordingly) but our Feb’19 $US5000 deposit is now to be held as a ‘deposit’ for TWO YEARS.
We’d like to think AURORA EXPEDITIONS is being run by the new owners with the moral bottom line set by Greg Mortimer himself...????...let’s stay in touch, fellow expeditioners!

I wrote a VERY detailed review the day after we disembarked the Greg Mortimer. I hope you can find that as I took some time to write it

We were on the third voyage of tye Greg Mortimer to Antarctica and had a fantastic time. The expedition staff and organisation of landings was seamless and we had many opportunities to experience this amazing environment and its wildlife. The boat crew responsible for room service and meals were also exceptional....food was delicious and plentiful...we managed to gain weight!! A fantastic journey.

After several voyages with Aurora (Scotland, Antarctica and the Arctic) we’d give six stars out of five if it were possible. And that’s not just because of the itineraries, and the wonderful scenery and wildlife we saw. And let's not forget the interesting lectures on a variety of subjects!
We dearly love(d) the Polar Pioneer: that lovely, personable, little ship with its wonderful atmosphere, comfort and terrific size. Its particular ambiance is unique. It was hard to say goodbye.
All staff on all voyages were terrific. Enthusiastic, knowledgeable, nice, kind, helpful, and always going out of their way to ensure the passengers have a great experience. The Russian captain & crew are great too, only some of them quite visible, but you just know that they all also aim to facilitate the best possible experience for the passengers. So congratulations to Aurora for having all these lovely people work for them.
Office staff and agents are terrific, too. We had trouble getting from Amsterdam to Longyearbyen for our last voyage, but Aurora’s staff has been tremendously helpful and had a crucial part in getting us there in time – against all odds!
You just can’t go wrong with Aurora.

Our Aurora trip to the Antarctic Peninsula, South Georgia and the Falklands was an amazing adventure. The planning and execution of the voyage was faultless. The onboard Aurora Expeditor team are very knowledgeable, capable and friendly. They are extremely safety conscientious which is a necessity whilst visiting these areas. Getting on and off Zodiacs can be dangerous if not executed properly. They were also very mindful of keeping minimum distances from the wildlife and any vegetation. We loved our once-in-a-lifetime adventure to this unique part of the world and are pleased we chose Aurora.

We were booked to go to Chile /Patagonia in April 2020 -the cruise after the ill fated one to antartica. We booked it as part of a tour. Aurora have postponed the cruise to March 2021 when it would be extremely foolhardy to even contemplate overseas travel. We want for them to abide by their refund policy and we want our refund now.

Excellent in every way: size and comfort of cabins, superb expedition leaders, polite and helpful crew ( cabin staff, waiters), excellent food, size of ship ( only 120 passengers), time of cruise (early November) so we experienced Antarctica at its best. No words to express the awe and wonder that being in Antarctica with massive icebergs and rugged snow covered mountains everywhere instilled in us.

I have travelled to Antarctica and the Arctic with Aurora expeditions and have enjoyed marvellous adventures. This is aided by the variety of talks of the areas and excursions in the zodiacs to landings to view animals and flora and landscape. I recommend Aurora for their variety of holidays and their good customer service in arrangements for customers.

This trip to the Arctic Region was more than I expected as this trip has ticked all the boxes regrading the wildlife I wanted to see including the Polar Bear also a visit to a community in Greenland,Ittoqqortoormiit, was a bonus. All of the expedition crew on this trip were brilliant and were experts in their fields and answered all the questions from the guests regarding the wildlife and the glaciers also the lectures from the crew was very interesting and informative. all of the crew on this expedition made this trip a most memorable experience for me, if you are looking for a trip to the Arctic, i would recommend this trip

On my recent Jewels of the Arctic expedition I booked for the optional rock climbing component of the trip, and apart from the actual climbing in Scoresby Sund only one afternoon was spent with the climbing guides. This is inadequate time for the guides to make an accurate assessment of their clients ability, or for the clients to get to know their guides.

I have traveled with Aurora Expeditions to the Antarctic, South Georgia, Arctic and even down the Amazon river on the great ship Polar Pioneer since 2003. I have had amazing crews and expedition staff. The captains were always amazing at getting us to some of the most unique places. The expedition staff has always been top notch. ranging from amazing mountain climbers and maverick/pioneer in Antarctic adventure travel, Penguin and Albatros experts as well as amazing historians and young professors in glaciology. The itineraries have always been adventuresome taking into account all of the wants and needs of all the passengers. Aurora always attracts an interesting collection of passengers that are fun to travel with their adventurous spirit. Having been to the Antarctic twice, the Arctic and Amazon with Aurora you can bet you will have the trip of a lifetime, and maybe you will need to travel with them more than one.

Re "In Shackleton’s Footsteps (ASG77)" I was very impressed with the thorough way in which the Sydney staff helped organise elements of our expedition. Once on board "Polar Pioneer" we were treated with respect, honesty, equality and friendliness. The staff were very supportive of personal needs & wishes. The content was thought provoking and field trips rigorous. The Russian crew were very professional and supportive as well. The itinerary was packed full of interesting, exciting adventures along our route. There were few disappointments. We received support when weather changed our plans. I highly recommend Aurora and hope to sail about their ships in the future. gn

One can not give enough accolades to a mind blowing & once in a lifetime experience . A great ship with even better crew . The expo leaders did a great job led by Howard . A special mention to Hillary & Bronwyn . Thoroughly recommended to all .

I booked an expedition with Aurora in August 2019 for a trip at the end of June 2020.
Due to Covid 19 they cancelled my cruise; and since then they have had extremely bad press regarding a cruise to the Antarctic in March where more than 60% of the passengers came down with the virus. I have emailed Aurora many times for a full refund and they continue to give me the run around.
All I want is my money back!

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