3.3 / 5
Trust Score
3.4
Reviews
1.5
Social
5
Featured
3.5
Technical
Is australianhotwater.com.au legit?
- Many trusted websites are linking to this site
- The SSL certificate is valid
- We found several negative reviews about this site
- This website has existed for less than 3 years
- Facebook account found but audience is small
- Instagram account found but audience is small
- Business not mentioned on Wikipedia
- Pinterest account not found
- Linkedin account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
14
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 15 authority websites mentions and 1 mentions in other websites
Based on 14 reviews
Smart.Reviews
3.3
14 reviews
Australianhotwater.com.au Review
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Last update: Wed, Mar 9, 2022 2:06 AM
The thermostat broke in the Hot Water Heater. It was at this stage I was informed of all the limits and clauses in my warranty contract. It was really expensive to replace - mainly because of the extortionate call out fee and labour charges.
I will be pursuing action against them eith the ACCC and NSW dept of Fair Trading.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
I’ve had 2 thermostats replaced also in 3 years and now the new tank that was replaced may 2016 has again exploded and again I find myself without hot water . So don’t trust Australian hot water to give you a good product .,review the products before you let them instal anything and make sure it’s not cheap and nasty. I see chromagen is no longer a brand they promote.
So now I have to go without hot water until I can afford to have the crap they installed taken off my roof and pay a small fortune to put In an old reliable electric hot water system and re route all wiring and pipes. Thankyou Australian hot water for absolutely crap service.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Trustworthy, friendly and reliable Tradesman.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
After explaining the issues with instant/continuous (reduced pressure, need for pipework to be inspected, need for power to the unit) decided to consider similar replacement. I requested an Aquamax rather than Rheem due to the stainless steel tank.
Quote given immediately. No attempt to oversell (in fact if anything undersold as I was considering the GS340SS but the GS270SS was the equivalent). I got the impression that the person was very knowledgeable.
After consideration and agreement from partner sent email accepting quote and asking for install at their convenience (not an emergency).
Installed 3 days after the call. The afternoon appointment was met at virtually 12 on the dot. The install took about 1.5 hours. The installer explained the system, especially that condensation may appear to look like a leak. Of note the installer. The installation area was left tidy. The installer made a point about shutting the gate so that the dog could be let out.
In short no issues at all for what appeared to have been a knowledgeable, trustworthy, prompt and considerate team.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Great Work. Thanks a lot. If you read this and in need of a plumber, I would call them no hesitation. Now I have to check if they left me one of those fridge magnets. They didnt
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 15 authority websites mentions and 1 mentions in other websites
Australianhotwater.com.au Review
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3 years ago
review by Paul S.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)