Azuma Outdoor

4 / 5

Azuma Outdoor

azumaoutdoor.co.uk
10 Reviews
4 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4 / 5

Trust Score

3.7

Reviews

3

Social

5

Featured

4.5

Technical

Is azumaoutdoor.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

10

reviews

vs

0

AI declined reviews

0%

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Usually stable businesses have more than 5 authority websites mentions, this one has 11 authority websites mentions and 0 mentions in other websites

Based on 246 reviews

Smart.Reviews

4

10 reviews

Mamma

5

85 reviews

Trustpilot

4.5

151 reviews

Azumaoutdoor.co.uk Review

Find everything you need to create your dream garden here at Azuma Outdoor Shop today to enjoy fast and free delivery on all our garden furniture sets BBQs and more

Azumaoutdoor.co.uk Customer Service Contacts

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Last update: Wed, Mar 9, 2022 3:16 AM

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Azumaoutdoor.co.uk Reviews & Complaints (10)

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delivery 4 /5

price 4 /5

quality 4.5 /5

customer service 3 /5

on-time

Purchased an Azuma Venice Garden Bistro Set Rocker Chairs Table Grey Metal £299. Was initially told 6 weeks delivery. There was no communication unless i chased the order up. Delivery deadlines were missed twice and i had to chase up their customer services for updates. The product i ordered is not what expected the cushions are really thin and inadequate and the frames were welded with one of the welds being incomplete and a hole was present. Very very disappointed and would not buy from them again... avoid!!!
1

2 years ago

review by customer Mr Anthony Scott

Great quality and quick delivery although DPD managed to deliver one lounger to the requested delivery location and one lounger to a neighbour!
5

3 years ago

review by Samantha

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The two Bistro sets arrived the next day but the boxes seemed so small for a table and two chairs that I asked the driver to wait until I had checked everything was there. It was but, when I saw the bag of screws, I decided I needed to call in the Cavalry in the form of my son. He came on Bank Holiday Monday and put them together for us and they look absolutely lovely. I have seen similar items locally for the same price but they don't look anything like as nice as ours.
5

3 years ago

review by JRC

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered as a present for my mother, She has arthritis in her hands so struggles with these chairs to change their position normally. The Azuma one is really easy to change the position of and the quality is great!
5

3 years ago

review by Lee C

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have ordered three chairs from them now and all of them were delivered within a couple of days. The chairs are very good quality.
5

3 years ago

review by Rosemary

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered 2 helicopter rocker garden chairs ,one arrived badly exposed the carrier box was full of holes and taped together by the delivery people ,then the second one was held at the delivery depot for the same reason the carrier box was literally in pieces, And upon delivery the delivery driver had to hold the contents in the box whilst he strapped it up so as to pick it up ,the boxes were absolutely in a mess ,upon checking contents all the nuts and bolts were missing and fortunately all the chair parts were intact,I can only assume the packing department aren’t inspecting before sending parcels out properly secured,I sent lots of photos and emails to Customer Services and they were very helpful ,and sent me replacement nuts and bolts.
1

3 years ago

review by Poppy

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Glad I bought the bench in the sale , I would have been very disappointed if I had paid full price for it , it’s not worth the 40 pound in my view , but my mother was pleased with it so she was able to sit in the garden.
2

3 years ago

review by Jackie Flanagan

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Ordered a zero gravity recliner chair - was delivered within 2 days. Pretty good going. Item was exactly as described and a very good price. In fact best price that I could find. Many thanks.
5

3 years ago

review by Ms Susan Brettell

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I bought the 10 piece Monaco furniture. It arrived quickly and in excellent condition. It was easy to put together with an electric screwdriver and is sturdy and strong. The actual rattan effect is good for the price however I am not sure that I would have purchased had I seen it beforehand. The main problem is the cushions. The cushion covers look good quality but they were left out in the rain and got wet. They appear to be waterproof but I have ended up having to dry out not just the cushion covers but the whole foam cushions inners as well. Water was running out for hours. Customer services said the cushions are weatherproof but mine are definitely not. I shall resolve the issue by purchasing patio furniture covers as bringing the cushions into the house when not being used is not suitable for me. All in all ... you only get what you pay for ...the Monaco is good value for money.. but in hindsight I would have not ordered if I knew about the cushion covers not being waterproof.
2

3 years ago

review by Sandie Carson

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
4

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 11 authority websites mentions and 0 mentions in other websites

Azumaoutdoor.co.uk Review

Find everything you need to create your dream garden here at Azuma Outdoor Shop today to enjoy fast and free delivery on all our garden furniture sets BBQs and more

Azumaoutdoor.co.uk Customer Service Contacts

No contact details for this company.

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