G Baldwin Co

4.6 / 5

G Baldwin Co

4.6 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.6 / 5

Trust Score

4.5

Reviews

4.5

Social

5

Featured

4.5

Technical

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30

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Baldwins.co.uk Review

G Baldwin Co is one of the leading herbalists in London supplying an extensive range of natural remedies essential oils aromatherapy products base oils herbal remedies homeopathic remedies incense sticks organic herbal teas and more

Baldwins.co.uk Customer Service Contacts

No contact details for this company.

Last update: Thu, Feb 8, 2024 8:25 AM

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Baldwins.co.uk Reviews & Complaints (30)

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delivery 4.8 /5

price 5 /5

quality 5 /5

customer service 5 /5

on-time

Brilliant - have been using for some years now and having their stuff sent to here in France.
5

3 years ago

review by Astra Doudney

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I love ordering from Baldwin’s. The products are always fantastic quality and their customer service is exceptional.
5

3 years ago

review by Alison Taylor

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I always use Baldwin as the main shop for buying good quality goods, I have bought previously from the shop and the service has been of high quality so therefore I did not hesitate to buy from this company as I know that I will receive only the best standard of service from them. Goods are of value for money and delivery is pretty swift. I am very satisfied with their service.
5

3 years ago

review by Francoise Helene

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have wrote to you and telephoned you to tell you about two products that were not the right weight and no comeback My delivery was on 11/02/2020.
I first sent the email to the wrong person and re sent it on 21st, and rang on Saturday 23rd. I know your busy and I have never had a problem with the weight of your products in the past. These products were not your packaging, so please check out these people, and at least let people know if you have received the communication from you.
Below is one pic, both are on my email

The items were:
Golden Greens Organic Spirulina Powder 200g
Naturya Organic Chlorella Powder 200g

Blessings
Angie I Joughin-Coppin
2

3 years ago

review by Angie Joughincoppin

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I ordered the herbs and still almost 5 weeks later they hadn’t arrived, they didn’t have them in stock but still had them available to purchase and still took payment. Very bad service, not ok, was in real need for herbs to help with an illness.
2

3 years ago

review by Q. U.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

excellent, fast delivery, great product, wish I had brought my powders here in the first place, I was recommended to you by a friend early last year but lost details and went elsewhere, I realise now my mistake. Have made my first batch of capsules with your powders, great results. Thanks
5

3 years ago

review by Jill Johnson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Was advised my order would be with me the next day it wasn't hoped it would work to calm my dogs as advised by 1 of your clients it made them worse a lot worse now I've got half a bag left and no use for it
4

3 years ago

review by O. E.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Have ordered from Baldwin's for several years and the quality of their herbs and other products has always been excellent and their customer service feedback is very good too - an all round superb company!!
5

3 years ago

review by G. F.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I order regularly order from Baldwin's and cannot fault the excellent service they provide.
5

3 years ago

review by D. J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I discovered G. Balwin & co. last year by word of mouth and since then, I have become a devoted customer of their incredible range and quality of their products and huge variety of medicinal plants they have available and since then, I don't get tired of telling people about it. thank You,
5

3 years ago

review by Paco W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Excellent service, ordered on Monday pre- 13:00 hrs cut-off for next day delivery, arrived at 08:30 hrs. Thank you.
5

3 years ago

review by Lucy Brown

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Immediately after my order I was sent an email saying if I had waited a few days I could have took advantage of your 2 for1 offer on your multivitamins. Spoilt all the good work you do to know I had missed out
2

3 years ago

review by G. D.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I needed to amend my order because of an error on my part, Baldwin’s were very helpful and sorted it out for me. Products were just what I wanted too
5

3 years ago

review by Mrs Kate

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I am a repeat buyer from this excellent company. Enough said!
5

3 years ago

review by Julie Davies

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have been using this company for some years and the one time I had to call because the order was wrong the chap was very friendly and it was sorted straight away. 11 out of 10.
5

3 years ago

review by Tracy Jones

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have used Baldwins for many years, they are very old-established and great for herbs and many health products. Well-priced and orders arrive fast!
5

3 years ago

review by Diana Randall

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Exceptional - ordered on a Sunday, delivered on Tuesday, and that wasn't a one-off!
5

3 years ago

review by I. B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have been a customer of Baldwins for many years now and have always been more than happy with their service. The website is easy to use, the range of products is fantastic, and the delivery is prompt. I would have no trouble recommending their service.
5

3 years ago

review by Elaine Cheyne

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Loved going to Baldwin's for years and year, but buying online saves the trip and orders arrive promptly! Always the finest quality.
5

3 years ago

review by Phaedra Mcintyre

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I was sent the wrong bottle but was promised the correct one would be sent but have received nothing yet.
1

3 years ago

review by Q. W.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Baldwins.co.uk Review

G Baldwin Co is one of the leading herbalists in London supplying an extensive range of natural remedies essential oils aromatherapy products base oils herbal remedies homeopathic remedies incense sticks organic herbal teas and more

Baldwins.co.uk Customer Service Contacts

No contact details for this company.

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