3.5 / 5
Trust Score
2.6
Reviews
4
Social
5
Featured
3.5
Technical
Is bebrite.com.au legit?
- Many trusted websites are linking to this site
- The SSL certificate is valid
- Facebook account found with large audience
- Linkedin account found with large audience
- Youtube account found with large audience
- We found several negative reviews about this site
- This website has existed for less than 3 years
- Instagram account not found
- Business not mentioned on Wikipedia
- Pinterest account not found
- Twitter account not found
Reviews Analysis
30
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 11 authority websites mentions and 2 mentions in other websites
Based on 30 reviews
Smart.Reviews
3.5
30 reviews
Bebrite.com.au Review
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Last update: Fri, Feb 9, 2024 3:54 PM
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
He was supposed to have someone else help him, but they didn't show. He got my apartment done in the time frame he stated and the outcome was better than the day I moved in!
I'll be definitely using this service again.
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
I wish I could add more pictures
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
They got all the stains out of my carpet & off my walls too. I felt that with the terrific job done - that this was not only a good service from Bebrite but good value for money too.
Effective, efficient, affordable and brilliant customer service.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Everything. Rude reception, shocking customer service.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Unfortunately, the experience was less than satisfactory and, notwithstanding the payment of $450 for what was supposed to be a thorough clean of a 3-bedroom apartment, some disappointing outcomes included:
- A layer of dust on some shelves inside the wardrobes (notwithstanding a specific request to have all of those wiped down)
- Dirt on the timber staircase and the floorboards of the living room more generally (which presumably should have been picked up by a thorough mopping and vacuuming of the floor, if that was in fact done)
- Toothpaste stains still on the bathroom mirror.
Bebrite have a "100% guarantee of service" provided you contact them with any issues within 48 hours. I took photos to evidence those aspects of the clean that I was unhappy with. Bebrite originally raised the possibility of a refund for the time that would otherwise have been spent performing the above tasks. Unfortunately, this did not eventuate. Instead, the actual cleaner contacted me almost 2 weeks later, by which time we had already moved in and done the cleaning ourselves. Furthermore, the cleaner sought to argue with me about whether the clean had been adequately performed notwithstanding the photos I had taken which clearly showed that it had not. I guess the guarantee would be useful in a moving out context but doesn't really help if you are moving in and are counting on the clean being done right the first time.
I would also highlight that this was not an end of lease clean. The property had already been vacated some months beforehand and cleaned/prepared by the agent for open inspections. We simply wanted to make sure the place was spotless before we moved in.
Very easy to get a cleaner on short notice
It appears that some cleaning tasks, e.g. wiping down wardrobes, and mopping and vacumming the floors and staircase, were not properly done
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
I am still talking to the administration to try to achieve a partial refund
expensive bad service
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Vicky
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
thanks jack
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
My floor board are wrecked bathrooms and laundry were absolutely saturated with water, I had to go buy some towels to dry off. My Property managers who also came in at the end of the clean to complete and outgoing report were shocked and asked me if the cleaner used a hose.
Below is what is on there website:
Our Quality of Service Guarantee
We take the greatest pride in our work. We guarantee that you’ll be satisfied with our service and our results. If for some reason you are not satisfied with our workmanship, please let us know within 48 hours. We will do everything in our power to ensure your satisfaction.
This is a load of bull, they asked me what they could do to rectify the situation, to which my replay was to receive a 50% refund. There answer was Bebrite doesn’t refund
Clearly you don't take pride in your work, you cant guarantee satisfaction,and you did not do anything in your power to ensure satisfaction. This company is rude, uncooperative, and misleading. DO NOT USE THEM,
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 11 authority websites mentions and 2 mentions in other websites
Bebrite.com.au Review
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3 years ago
review by Peeved A.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)