BestCarFinder

4.2 / 5

BestCarFinder

4.2 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.2 / 5

Trust Score

4.5

Reviews

2.5

Social

5

Featured

4.5

Technical

Is bestcarfinder.co.uk legit?

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  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Linkedin account found with large audience
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
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We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

39

reviews

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0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Turo turo.com
4.5 4.5

Trust score (4.5/5)

Find a rental car alternative or earn money sharing your car

Holiday Cars holidaycars.com
4.1 4.1

Trust score (4.1/5)

HolidayCarscom compares 800 rental car brands worldwide and always offers you the best price available

Wisecars
wisecars.com
4 4

Trust score (4/5)

Wisecars is a car rental broker staffed by people who have worked in the online car rental industry for over 20 years. All this experience and expertise is aimed to ensure you get the best experience. We offer a price comparison of major and independent car rental suppliers around the world!

U-Drive u-drive.co.uk
3.7 3.7

Trust score (3.7/5)

UK Van Hire Truck Rental and Car Hire

engrosservice.no engrosservice.no
3.7 3.7

Trust score (3.7/5)

Sjekk ut vre nyeste produktene her: ATV Firehjuling, Minicrosser for barn, Rc & Hobby og Kjrety til barn. Hos Engrosservice finner du de perfekte elektriske kjretyene, Leker, dieselaggregat og mye annet til rimelige priser. Bestill online n eller ring: 47 400 01 767

Easirent easirent.com
3.6 3.6

Trust score (3.6/5)

Official Easirent Car Hire Website. Free Cancellation & the Best Choice of Rental Cars for UK and Ireland. Save up to 20% When You Book Direct!

Can Can Car Finance cancancarfinance.com
3.1 3.1

Trust score (3.1/5)

Can Can Car Finance are the very best Finance Broker to give you an indication of your ability to obtain car finance Our Free Finance Check won’t affect your credit score

Based on 135 reviews

Smart.Reviews

4.2

39 reviews

Mamma

5

53 reviews

Trustpilot

4.7

43 reviews

Satisfied

Unsatisfied

Bestcarfinder.co.uk Review

Nationwide Suppliers of Vans and Cars - BestCarFinder

Bestcarfinder.co.uk Customer Service Contacts

3 Eaton Court Road, Colmworth Business Park, St. Neots, Cambridgeshire, PE19 8ER, United Kingdom

[email protected] 0345 643 5687

Opening Hours

Monday
08:30 - 05:30
Tuesday
08:30 - 05:30
Friday
08:30 - 05:00

Last update: Wed, Mar 9, 2022 2:06 AM

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Bestcarfinder.co.uk Reviews & Complaints (39)

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delivery 4.8 /5

price 4.8 /5

quality 4.8 /5

customer service 4.8 /5

on-time 4.8 /5

Michael and Suzie were a pleasure to deal with. My car was delayed due to covid but I was kept updated throughout. Ordering process was easy to follow and Michael dealt with my queries efficiently. He was always contactable and reorder responded quickly. Delivery was on the arranged date. All in all a pleasure to deal with.
5

2 years ago

review by Ciara WJ

Absolute sham of a company! Ordered a car back in August all signed for and paid £300 admin fee contacted me 3 weeks before my car was due to tell me that Peugeot had stopped production (I have a friend who works for Peugeot who confirmed this was not true)! BCF tried to get me another car similar to the one ordered but I failed the second credit check because had spent on my credit card since the 1st check (their fee and bought a pod point for my electric car)!

Refusing to accept any fault and blamed everything on anyone but them!

DO NOT USE!
1

2 years ago

review by Amy B

This was my first time leasing a car. Excellent service with Michael Coley, he took the time to explain everything to me and made sure I was comfortable before signing the agreement. Every step was covered by Michael and another lady called Julie and the progress of having the car delivered. Courtesy call the following day once the car was delivered to make sure everything was ok. I would use the company again and will be recommending!
Thank you
5

2 years ago

review by Ruby

Absolute joke of a company! Don't use.

I first confirmed we wanted to go ahead with a quote provided by them on 23rd June. I was told that this could be processed with a quick turnaround and were led to believe delivery would be approximately 2 weeks. They were incredibly proactive and enthusiastic in receiving the signed forms and payment of the £300 admin fee. Once they received this, they seemed to disappear. After almost 4 weeks and a lot of chasing on my part, there was still no sign of a delivery date being confirmed.

I finally got hold of someone who advised me that my account had been passed to someone else (now the third person I'd been 'passed on to') and that she would be in touch with an update.

As of Tuesday 14th July, we had received absolutely no communication from Suzie, despite phoning to speak to her numerous times and being palmed off by a colleague who promised I would get a call back. This did not happen and I was, once again, left entirely unclear about the progress of the order. When I finally got to speak to Suzie, she was nothing but rude, abrupt and not at all empathetic to the situation and simply said she didn't have any idea when we could expect delivery. She also said she 'might need some help from her manager' to get it arranged. This obviously did not inspire much confidence, given she had already had a week and a half to get this sorted.

Following this sequence of events I wrote a letter of complaint to the Managing Director. Amazingly, upon receiving my complaint, they managed to get a date confirmed for delivery almost immediately. However, I received no response to the complaint that had been submitted and had to chase them twice, at which point they simply tried to blame the dealership for the delivery delay and accepted no responsibility for their sheer lack of customer service.

It is now a month since I submitted my complaint and have only just received a response today, which once again attempts to absolve themselves of any responsibility regarding delays and lack of customer service. Had I not continued to press them for a response, I genuinely think they would have just ignored my complaint and hoped I would disappear.

Needless to say I won't be using them in the future and would not recommend them at all.
1

2 years ago

review by Lewis Richardson

Great customer service from Gary H of Best Car Finder - he walked me through the process of leasing a car from start to finish and helped me source a great car at an even better price! No hesitation to recommend.
5

2 years ago

review by Mr Williams

The customer service from Bestcarfinder was nothing but excellent. I mostly dealt with Gary, who was not in any way pushy and took time to understand what kind of thing I was looking for in a new car. The process from start to finish was straight forward and I would definitely recommend this company
5

2 years ago

review by Connie Davis

Nick and team are great to work with, helped me out when i was severely meased around by another company, always deliver, what and when is stated, have referred people a few times now, great service which is hard to find in dealing with cars and leases 👍🏻👍🏻
5

2 years ago

review by Guest

I'm absolutely loving my new GLA. Excellent company who found me the best deal. Excellent customer service and communication throughout. Thank you BestCarFinder team
5

2 years ago

review by kathrynfentiman

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I deal with Gary Hodder and he just makes the process simple.
5

3 years ago

review by Kevin Jones

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Deal was £255 per month but because of an admin error on their part where they never took my first payment from my account. So because they are playing catch up with my payments I have been force to make 3 payments in 6 weeks which I'm really struggling to do. They refused to add the payment they missed, on to the end of the contract which I suggested. Why am I having to pay for their mistake???????
2

3 years ago

review by Tony Clark

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Great service from the team especially Josh who was really helpful and returned calls when he said he would. I would recommend this company.
5

3 years ago

review by Sarah Smith

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Gary and the team went beyond the call of duty when we changed over our fleet , the service received was 100% ,Gary even advised on different types of vehicles to suit our fleet requirements.
5

3 years ago

review by Peter Horner

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

An amazing process and experience from day one. First rate staff to deal with at every stage. I was kept informed on a regular basis as to where the vehicle was up to. Once the vehicle was ready for being delivered, a date and time slot was agreed which was kept to within one minute!! Delivery was just perfect and the basics of the vehicle was explained. Couldn't ask for more from a company. Thank you
5

3 years ago

review by Margaret Anne

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

This is the second lease that I've now gone through with Best Car Finder and this is basically solely down to Alex Fry for his help, politeness, research into cars I didn't even really know but I gave him the parameters for search in terms of power, size etc and he came back with a fantastic deal that I couldn't pass up on. I say couldn't pass up on as I was looking to purchase a second hand car outright and was about 95% convinced this was the best plan for me, but due to his research, customer care and also getting it sorted out about 4 months before my old lease ran out it meant that I had a smooth crossover for old lease vehicle to new lease vehicle which made things extremely easy. I couldn't speak anymore highly about him and the service I've received from BCF and at any point I've spoken with any friends or colleagues about cars I will always mention Alex for them to contact as an option purely down to the extremely professional service I've received!
5

3 years ago

review by Michael Fyffe

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Second to none customer service from Gary at BCF, would not hesitate to recommend them based on my experience buying 6 or so cars from them in the past
5

3 years ago

review by Paul Bancroft

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have dealt previously with Garry at BCF and he has always made sure he is chasing the best deal for me. a very knowledgeable guy who knows his cars and what people want. Great job!
5

3 years ago

review by Leon Pepper

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I was very pleased with the service from best car finder, great communication right from first contact. ok, the price might not be the best, but I was happy to pay that few pounds more because I was given great service and felt like they understood what I wanted & needed.
5

3 years ago

review by Gary F.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Third car from BCF in 3 years and again the best possible service, support and advice...,,most importantly the very best deal....
Great car and a unbelievable price.
Thanks again
5

3 years ago

review by Dean Snee

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

This is my third car form BCF ...first one was excellent, second one not so good and this one has been a dream....and trust me I was a pain during the process as I needed it to be right and at no time no matter how much of a pain I was did the service falter
5

3 years ago

review by Gill B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Our 2nd vehicle now from BCF ; excellent support and communication from Kurt from start to finish.
5

3 years ago

review by G. U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Satisfied

Unsatisfied

Bestcarfinder.co.uk Review

Nationwide Suppliers of Vans and Cars - BestCarFinder

Bestcarfinder.co.uk Customer Service Contacts

3 Eaton Court Road, Colmworth Business Park, St. Neots, Cambridgeshire, PE19 8ER, United Kingdom

[email protected] 0345 643 5687

Opening Hours

Monday
08:30 - 05:30
Tuesday
08:30 - 05:30
Friday
08:30 - 05:00

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