BHL Building Surveyors North London - Home

3.3 / 5

BHL Building Surveyors North London - Home

3.3 Average
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3.3 / 5

Trust Score

3.5

Reviews

1

Social

4

Featured

4.5

Technical

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Reviews Analysis

8

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Based on 63 reviews

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3.3

8 reviews

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Bhlsurveyors.co.uk Review

BHL Building Surveyors North London Structural Surveys and Homebuyer reports and Party Wall matters for both residential and commercial permises

Bhlsurveyors.co.uk Customer Service Contacts

No contact details for this company.

Last update: Tue, Mar 15, 2022 7:56 AM

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Bhlsurveyors.co.uk Reviews & Complaints (8)

Filter reviews by tags

delivery

price 5 /5

quality

customer service

on-time

Michael is an incredibly diligent surveyor and did a great job for us both with surveys when buying houses (he has surveyed 3 for us now) and with a Party Wall Agreement.
5

3 years ago

review by Rich

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I would recommend this company and already have... For 8 months this Surveyors firm stuck with me in my many failed attempts to purchase a property. The surveyor Micheal Leslie was wonderful and extremely on point in his reports. If it had not been for this company I would have ended up very likely out of pocket on purchasing a property full of holes so to speak.

I have finally secured a property after many months with the help and excellent advice from BHL (Micheal), the suggested specialist companys Micheal advised were very good also and I will be using them.

I can only say a massive thank you to Micheal Leslie @ BHL for your patience and supportive words and excellent report that has helped me find my perfect home. I am looking forward to a warm glass of Mulled wine by the fire this Christmas and I will raise my glass to BHL but especially Mr Micheal Leslie.
5

3 years ago

review by L Mullen

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

It's now 30 working days since Michael completed the survey and I have not received a report, despite emailing and calls. I spoke to Michael at the beginning of this week and was assured the report would arrive by Wednesday and it is now Friday. Having read the other reviews on this site I see this there is a common experience of delays getting the report and lack of communication regarding delays.

Michael did the survey within a week of being paid in full and as promised I did have a call with Michael a few days after the survey and he provided me with the highlights and photos, but I paid for a service which included a written report. I have to assume that he is just taking on more work than he can handle.

Having paid upfront there is little I can do now other than wait to see whether the report arrives before I've moved into the house!

He seems like a nice knowledgeable guy, but I based on the above I cannot recommend his services.
2

3 years ago

review by PaulW

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Having read a couple of the negative reviews on Trust Pilot I wasn't sure what to expect, but I can safely say that my experience with Michael Leslie at BHL Surveyors was a positive one.

His communication is professional and he provided me with an excellent report in a timely manner. Furthermore, there was a point where I wasn't sure if I needed the report anymore and he was happy to refund the cost should I have wished to do so - even though the survey was to be done on that day. I think that speaks volumes about the character and integrity of Michael and his practice.

My view is that he provided a good, solid service and that these negative reviews are not to be taken seriously. I will certainly work with him again and would recommend to others.
5

3 years ago

review by LM

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Survey was done on 10th of April 2017, (Monday) and I was promised that I will receive full report by Friday the same week. However, I had to call them over 5 times and e-mails over 6 times to get it. I received the report on 16th May 2017. little over a month later, I was promised in 5 days . By the time report came I had to buy the house based on a call to see if any major issues. I would not use this service ever again. Did not even feel like saying thanks to them. They put me through a lot of stress.
2

3 years ago

review by Nick Praginaratna

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We had hired BHL Surveyors (Michael Leslie) for the surveyancing for the purchase of a flat in London. We were pressed for time, as the seller was pushing for fast completion. BHL Surveyors completed a thorough report both very quickly and to an extraordinarily high standard. As there were significant concerns arising from the report, we then had several lengthy phone conversations with Michael to understand the implications of his report and how to move forward. Based on the thorough findings of the surveyor report about the flat's problems, the seller ended up reducing the price by the surveyor's estimated repair costs. For us, this meant being able to move forward and knowing what we have to do next to keep the flat in good order, and what types of expenditures will await us. So the service we got was invaluable, fast and thorough. Michael was also incredibly responsive and, in fact, went way beyond his call of duty in responding to queries about the report long after he had been paid. I could not recommend him more.
5

3 years ago

review by CS

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We received the pictures 2 days after the survey took place and the full report came after 7 working days via email. Very happy with the report details and survey. Thank you Michael.
4

3 years ago

review by customer

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
3

by Smart.Reviews

Bhlsurveyors.co.uk Review

BHL Building Surveyors North London Structural Surveys and Homebuyer reports and Party Wall matters for both residential and commercial permises

Bhlsurveyors.co.uk Customer Service Contacts

No contact details for this company.

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