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Let me start by saying i am one of those customers that researches over and over until i end up not purchasing so i am hard to convince, BUT, Boiler Boffin put me at ease straight away.Matthew was very prompt with his response and as i had done my research i decided on an ATAG boiler of which Matthew is an accredited installer. He certainly knew his stuff to put me at ease straight away and made committing to having a new boiler very easy and boy am i glad he did! The day of the fitting was a breeze and both Matthew & Mark did a fantastic job for an equally fantastic price, i cannot recommend these guys enough and i rarely leave feedback which says massive amounts for my customer satisfaction.

Thank you again Boiler Boffin!

M Jones

We had an intermittent problem with our boiler during the pandemic that Boiler Boffin repaired under their fixed price repair service. Matthew was very pleasant when calling in advance to confirm the nature of the problem and a time of arrival and duly arrived when he said he would.

I suspect many companies would have either made some excuses about having to get to the next appointment, or would have changed 1 or more components in a bid to make the fault disappear. But Matthew was not convinced that replacement parts were necessary to resolve the issue and instead spent more time cleaning some of the boiler parts, whilst reminding us that ultimately parts may be required, but that he would rather get it running and see if the error reappeared over the coming weeks.

It is now nearly 2 weeks since our boiler was repaired and we have not had a recurrence of our fault. Perhaps a little surprisingly we also received a call from Matthew yesterday to ask how the boiler had been since his visit.

If you like to work with knowledgeable, fair and courteous trades people, then I would have no hesitation in recommending Boiler Boffin.

This is the second time I've used Matt (the boiler boffin). Just as good as the first time, Matt did a really professional, efficient, and clean job. Good communications, keeping me informed about arrival and explaining the work to be done. All this was completed at a very reasonable cost. I wouldn't hesitate to recommend Matt to others, I will certainly use him again.

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