Brian Brothers Electrical

3 / 5

Brian Brothers Electrical

brianbrotherselectrical.com.au
11 Reviews
3 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3 / 5

Trust Score

2.7

Reviews

1

Social

5

Featured

3.5

Technical

Is brianbrotherselectrical.com.au legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • We found several negative reviews about this site
  • This website has existed for less than 3 years
  • Facebook account found but audience is small
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
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Reviews Analysis

11

reviews

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0

AI declined reviews

0%

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Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 1 mentions in other websites

Based on 11 reviews

Smart.Reviews

3

11 reviews

Brianbrotherselectrical.com.au Review

When you want to get electrical installations repairs or maintenance done you need a trustworthy and skilled electrician Call us on 0291014876

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Last update: Wed, Mar 9, 2022 2:15 AM

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Brianbrotherselectrical.com.au Reviews & Complaints (11)

Had a few quotes from other electricians
On a switchboard upgrade
They came through cheapest but I went with them as the technician that came out was very professional and thorough with explaining the job he seemed very knowledgeable he even cleaned up his mess , overall great experience and would definitely use them again
5

3 years ago

review by Sam R.

Called brain brothers due to no power and an electrician was at my door within the hour. Very surprising considering it was after hours. The electrician was very professional and was advised the cost and an explanation of the problem that needed to be fixed. Will be using this company again.
4

3 years ago

review by Nada L.

had an emergency the power went out in one section of the house - the guys insisted they would need to go through the whole house and check after they found a blown powerpoint - i was not home to stop a waste of my time and money they charged over $900.00 do not ever want to hire them again
1

3 years ago

review by Tanya H.

We engaged Brian Brothers Electrical on 10 Dec 2018 for a fuse trip off. Two electricians turned up on time, and said that they need a complete faulty check to the house which is only 12 months old. The cost was $385, and that would identify the issue. After about 30 mins, they said that fuse trip off was caused by a faulty pump of the recycle water tank. They took the pump away and said that they would come back for a quote on a new pump. I asked if same issue will happen again and was told and assured that everything should be OK. First, they has not come back with a quote on installing a new pump for the recycle tank. Second, the same issue (same fuse trip) happened again on 24 and 28 Dec, and each time it took longer for the fuel to be pulled back (with my limited electrical knowledge, it is not a good sign). We called them today (29 Dec) and was told someone would call us back in 2 hours. After few hours, we had to keep calling and finally talked to a guy called [name removed] on the mobile phone. He was rude and impatient on the phone and reiterated this time was a separate incident. There was no warranty on the work done on 10 Dec, and we had to pay for $260 call out fee and for another checking to the fuse. And if the problem cannot be located, it cannot be fixed. I found that was ridiculous and would not trust to engage their service again. Never again.
1

3 years ago

review by Sf C.

When I contacted this firm late in the afternoon I was told there would be a $60 call out fee and a quote would be provided for the work. If I decided to go ahead with the work the $60 would be refunded. Around 5.00 pm I received a call to say someone would be there in an hour. About 6.30 pm two electricians turned up. I asked for a quote - my hot water system was not working properly and recently had safety switches installed. I was then told there was a $295 inspection fee. I was given a quote of $495 which is after the $60 was refunded to me. They identified a 40 amp was installed instead of a 20 amp. It was only after the electricians turned up was I told there would be an inspection fee. One of the electricians said it could take them all day to find the fault. It was a hot water system and no power was coming from the switchboard - how could that take all day to locate. I paid the fee in full and the invoice stated it was an emergency call out. I was never told I this job would be an emergency call out. This could easily had been carried out the following day. The invoice did not state each item individually and cost - everything was lump together.
1

3 years ago

review by Peter N.

phoned this company when we had problem with LG split air conditioner they came out got told needed gas payed $565 told us no leak 3 hrs later had same problem phoned them up they came out told us no gas again would have to spend another $400 to check where the leak was plus $500 for gas we said no called in another company to check they looked at it said no gas told us best to buy a new one as the unit was to old which Brian Brothers should have told us so being pensioners out of pocket $565 so do not use them
1

3 years ago

review by Bigal L.

I found out today that my IXL heater/light in the bathroom the exhaust fan outlet is butting up against a timber frame. It needs to be turned 1809 degrees so that the exhaust fan attachment defecting the steam into ceiling needs to be fitted to the exhaust pipe and where it is now situation this cannot be done. I found the said attachment thrown in the ceiling. No one is returning my calls. This work was done on 20 February 2019 and just found out that this problem exists. Email with photo attachment was sent to Brian Bros Electrical showing where the outlet is butting up to the timber .
1

3 years ago

review by Pamela N.

I strongly urge anyone needing an electrician NOT to use Brian Brothers Electrical.

Brian Brothers Electrical overcharged my husband to install a new electrical junction box. Brian Brothers Electrical was called out to deal with a short circuit in our new home, we had just moved to. While dealing with the short circuit easily the electrician then went on to scare my husband into believing the junction box was very unsafe and could catch fire at any time and needed to be replaced as soon as possible. My husband agreed to let Brian Brothers Electrical replace the junction box then and there. The charge was $3500. Later we found out from another electrician the work should not have cost any more than $1000. Please do not use these electricians because they will scare you and then overcharge by three hundred percent.
2

3 years ago

review by Simone M.

had a rat stuck in our kitchen exhaust fan they came out and did nothing saying no rat in there which there was my wife was home at the time when i got home and when i turned the exhaust fan on it chopped the rat up to pieces these guys then had a hide to charge us $360 for half an hour work i wish i had checked on reviews before. Update Brian brothers gave me a partial refund which i'm thankful for
2

3 years ago

review by M. R.

I called Brian Brothers Electrical to help with a few things around the house as we had just recently moved in. They changed our stove top, installed a bathroom fan, fixed some flickering downlights and removed a chandelier. They showed up on time & were really polite. Worked fast and were very tidy taking all their mess with them. I was also really satisfied with the price I paid. Have recommended to all family and friends.
5

3 years ago

review by Lorraine L.

We searched online and found that this business has an active Facebook page with 126 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We discovered that the domain for this business is relitevely new, which means that it could be a start-up business that does not yet have a huge amount of customers.
3

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 1 mentions in other websites

Brianbrotherselectrical.com.au Review

When you want to get electrical installations repairs or maintenance done you need a trustworthy and skilled electrician Call us on 0291014876

Brianbrotherselectrical.com.au Customer Service Contacts

No contact details for this company.

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Share Preview

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