builderdepot.co.uk

3.7 / 5

builderdepot.co.uk

builderdepot.co.uk
8 Reviews
3.7 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.7 / 5

Trust Score

2.8

Reviews

3.5

Social

5

Featured

4.5

Technical

Is builderdepot.co.uk legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found with large audience
  • Linkedin account found with large audience
  • We found several negative reviews about this site
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

8

reviews

vs

0

AI declined reviews

0%

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Usually stable businesses have more than 5 authority websites mentions, this one has 19 authority websites mentions and 0 mentions in other websites

Based on 997 reviews

Smart.Reviews

3.7

8 reviews

Trustpilot

4.7

989 reviews

Builderdepot.co.uk Review

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Last update: Fri, Feb 9, 2024 4:06 PM

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Builderdepot.co.uk Reviews & Complaints (8)

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delivery 1.5 /5

refund 3 /5

customer service 3 /5

I was a bit worried after a few negative reviews of the complany on the web, but my order went very smoothly. The info line for online purchases was responsive and helpful, and the order was dispatched quicker than expected. Overall smooth experience.
5

3 years ago

review by F. L.

It is very important to read reviews prior to purchasing from a company. I highly recommend to NOT order from these ripoffs. Their shipping rates are also ridiculous! I cancelled an order after hours that was placed online. I was told that it cannot be cancelled due to the shipping right away. Not good practice. I will decline the package when it comes. The delivery date posted is May 30 - June 2, 3020 but yet my order cannot be cancelled on May 13th or 14th... Ridiculous!
1

3 years ago

review by Latasha S.

#delivery(1/5)

Disgusting company. They stayed open during the coronavirus and put their staff health at high risk. They don’t care because they are greedy and money grabbing. They took my order and money and now no delivery comes. Should have just shut down. Disgusting company, bad service, rude. Don’t care for their staff and customers, just take your money. Avoid.
1

3 years ago

review by John Tarbuck

#delivery(1/5)

STAY AWAY! The firm is very unfair , and tricky. I ordered 5 bags render base and four from them were ripped in the parts with holes everywhere. All were on the pallets wrapped in the plastic foil and covered by another foil to hide the condition. When I took the foil off I was very upset because of the condition and the render base was different from that which I ordered.Build Base clearly sent me all the rubbish which they found in the yard.Just one unhappy customer for them is nothing, the most important is profit. STAY AWAY!
1

3 years ago

review by Radoslaw Kowalski

1 star only because I can't give zero. I know times are hard but Builders Depot have fleeced me for 13 x 4.8m 9" by 2" joists, despite me having date/time stamped photos of the bundled short-shipment and are now ignoring my emails. This seems to be the business model now - provide no notice of the drop as usual, catch people unawares and now short-ship them too. They have then fallen back bogus claims of cctv - how could that much timber disappear in transit?? Check your footage again, how can you even pick out this delivery from a truckload? Unbelievable. @Builders Depot, I will gladly provide a full spec if you contact me with a serious response, better yet come to the site you will see we ordered the amount we needed and you can see it in place in the site after I have had to order the short shipped amount from somewhere else, I can provide the invoice, why would I buy exactly that amount again?
1

3 years ago

review by Will

#delivery(1/5)

Returns policy is something they need to work on found a product I did not expect asked about a return and apparently have to return it either to one of their specific depo's 50 miles from me or they pick up with a charge of £40 in returning the product.
1

3 years ago

review by Naran Khetani

Don't fall into the trap that we all have. I had two deliveries of MDF boards on a pallet, the packaging was non existent and the first two arrived damaged. When I inquired to when I would have the third attempt at delivery I was told that they would not be delivering me another one nor giving me a full refund. Worst customer service I have experienced. Wish I had the option of no stars!!
1

3 years ago

review by Daz V.

#delivery(3/5) #refund(3/5) #customer service(3/5)

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
4

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 19 authority websites mentions and 0 mentions in other websites

Builderdepot.co.uk Review

No description for this company.

Builderdepot.co.uk Customer Service Contacts

No contact details for this company.

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