Bulk Books

3.1 / 5

Bulk Books

3.1 Average
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3.1 / 5

Trust Score

2.6

Reviews

1

Social

5

Featured

4.5

Technical

Is bulkbooks.com legit?

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  • This website has existed for more than 3 years
  • Linkedin account found with large audience
  • We found several negative reviews about this site
  • Facebook account not found
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  • Business not mentioned on Wikipedia
  • Pinterest account not found
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We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

18

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

Based on 473 reviews

Smart.Reviews

3.1

18 reviews

Mamma

5

141 reviews

Reviews io

4.49

314 reviews

Bulkbooks.com Review

Buy books in bulk at wholesale prices of up to 60 off No account needed to order Trusted by thousands of schools businesses churches event planners and government offices

Bulkbooks.com Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 1:39 AM

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Bulkbooks.com Reviews & Complaints (18)

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delivery 3.7 /5

price 3.7 /5

quality 3.7 /5

customer service 3.6 /5

on-time 3.7 /5

CS takes too long to return emails. I returned an order (which I have email proof and never got my money refunded even though they said they would). When I emailed them about the refund, they sent out the same shipment I returned!
1

3 years ago

review by ""

1. On your website the book was listed as "Hardback" when in fact it was a board book and of no use to my Picture Book Business. 2. The other half of my order was not in the box and I was not given a second tracking number. I have no idea if it will arrive or not. 3. It took about 10 days from ordering for the order to be shipped. 4, Communication was spotty and harried. 5. How do I return the useless books? This has put my business in a serious time/financial crunch and I am very disappointed.
1

3 years ago

review by ""

I had some issues with the check-out process because they were transitioning to a new system. The folks at customer service were helpful in making sure everything got taken care of and sent out in time for my event.
2

3 years ago

review by P. C.

#customer service(3/5)

The ordering process was easy, but the wrong order was sent from the publisher. Everyone I talked to was friendly and fairly responsive, but it has taken over a month of me calling or emailing and I just got part of my order yesterday. In the end, it looks like it is going to work out but it took way too much time and effort to make it happen.
2

3 years ago

review by ""

Haven't received yet (3 weeks after order). Two interactions due to delay--felt like excuses were provided. E-mail and woman I spoke with very nice, but not confident in whether or not I was/am going to get my books.
1

3 years ago

review by Nicole

I ordered based on the price shown online for over $8. Then, I was informed that the price was for only Canadian customers and that I had to pay over $10. This was very disappointing that your advertised price online wasn't honored.
1

3 years ago

review by Quotquot V.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I felt like my first small order was very important to Bulk Books. My next larger order needed to be expedited, and they took a personal interest in getting my books delivered on time. So grateful!
5

3 years ago

review by Deleted User

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We ordered and paid for books in June for the upcoming session of dFree in September and only received notice 8/23 that one of the books is out of print but had been approved for a reprint. We are now holding our breathe that the books arrive before our 9/11/17 start date. This is very poor service when we did everything right to ensure that we had the books in advance
1

3 years ago

review by Pamela Z.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

You couldn't fill my order in 6 months, so I cancelled it. No explanation from you.
1

3 years ago

review by Robert J.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I originally ordered several hundred copies of a hardback edition of Ken Doka's book but was informed that only paperbacks were available and only 100 were in stock. I had already paid over $3000 for the first order and was assured that we would be credited the difference. We were never credited and we didn't receive the full order of books. I've corresponded with them and they assured me that a credit would be forthcoming but they've never done so. Buyer beware.
1

3 years ago

review by Quotquot F.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I was notified late that my books were out of stock, and when my shipment finally arrived, I was missing 10 books.
1

3 years ago

review by Deleted User

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Ordered a great insightful book from Andrew Yang, founder of Venture for America: “War on Normal People”. A clearly reasoned argument for the impending US labor crisis do to the unintended consequences of automation (eg autonomous vehicles, artificial intelligence). As a VC who invests in software, including these sectors, I find it compelling and a real issue for the next decade. Also... Bulkbooks did a great job of delivering the books, onTime.
5

3 years ago

review by Thomas Q.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I never received a call or email to advise me that my books were on back order and will take another week to receive them. I called and left a message, no reply. I emailed regrading my order, no reply. When I called again and finally spoke to someone I was told they would email me a tracking number and have yet to receive that too. I placed my order 26th Sep and is on the 11 Oct and I have to receive my books. Very dissapointed and will NOT be ordering or recommending anyone orser books from your business.
1

3 years ago

review by Deleted User

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I was able to purchase an affordable class set of books for my 28 students.
5

3 years ago

review by Michael A.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I was not notified that my payment did not go through until I followed up on my own because it was WELL past the time when the books were supposed to arrive. Janessa was very helpful from that point on and the books arrived on time, but I should have been notified so I could have rectified the situation in a more timely manner. Also, the web catalog was not very clearly written and worded -- I was not expecting all board books -- they were not clearly delineated as such in the catalog. The books did arrive in time for our event, for which I am very thankful. A big thanks to Janessa for her help. However, I won't be using your company again.
2

3 years ago

review by Mr. Brown

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Well, the staff on the phone were service friendly, but my order was late by more than a week due to current health situation. The problem was I never got updates about shipping...always left feeling it may or may not cone in. My suggestion is that in future just do automatic updates on shipping status. That would take care of problem. Otherwise, books finally arrived in great shape.
1

3 years ago

review by Quotquot R.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I received my package within just a few days.
5

3 years ago

review by Deleted User

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
3

by Smart.Reviews

Bulkbooks.com Review

Buy books in bulk at wholesale prices of up to 60 off No account needed to order Trusted by thousands of schools businesses churches event planners and government offices

Bulkbooks.com Customer Service Contacts

No contact details for this company.

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