burgerking.co.uk

3.7 / 5

burgerking.co.uk

3.7 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.7 / 5

Trust Score

1.9

Reviews

5

Social

5

Featured

4.5

Technical

Is burgerking.co.uk legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found with large audience
  • The company has an ANDROID app
  • The company has an IOS app
  • We found several negative reviews about this site
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

20

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Based on 837 reviews

Smart.Reviews

3.7

20 reviews

Mamma

5

1 reviews

Sitejabber

3.88

4 reviews

Trustpilot

1.5

812 reviews

Burgerking.co.uk Review

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Last update: Tue, Oct 11, 2022 5:19 AM

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Burgerking.co.uk Reviews & Complaints (20)

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delivery 2.8 /5

price 4 /5

refund 3.3 /5

customer service 2.8 /5

Great service well behaviuor staff with customers , hygenic food.
4

1 year ago

review by Nitwit

Great service, hygenice environment and the good customer handling
4

1 year ago

review by Gordon Bullock

#delivery(4/5) #price(4/5) #refund(4/5) #customer service(4/5)

Great service. Friendly staff. Fast really have changed over the past months. The food is fresh and hot. They act like they’re glad that you are there. And they worked well together. Happy to see that Burger King us improving.
5

1 year ago

review by SvetaTarasova

#delivery(5/5) #price(5/5) #refund(5/5) #customer service(5/5)

Yeah, so I go to the store, order a burger for nearly 8 quid and pretty much get ripped off by getting aa CHEESE BURGER in a DOUBBLE CHEESE BURGER WRAPPER the WORST customer service ever. I WANT MY MONEY BACK
1

3 years ago

review by Z. G.

#customer service(1/5)

You want to know what is wrong? Ok first whenever I come to your restaurant or order online, I am sick afterwards I don't know what you put in your Burgers but they taste horrible. BK I wish i could zero stars on this device. MCDonalds - 100/10 you don't even have to eat their burgers to rate them. They have lovely, sweet staff that you do not have.
1

3 years ago

review by Marvin James Cross

Location Burger King gantshill Eastern ave. long queues, bad service , substandard taste presentation and accuracy of order. Language barriers and 45 mins parking allowance . Got a ticket there for eating at the restaurant. They claimed I took an hour . Yes I sure did But it took them 20 mins to serve my order . Utter entrapment. Avoid avoid avoid you’ll get a parking ticket not worth the nasty over rated products handed out at this location.
1

3 years ago

review by Chris

My family has been frequenting this Burger King in River Oaks at 2605 Jacksboro Hwy, River Oaks, TX 76114 since it opened, and we have always had great service - until tonight. Tonight my husband was kicked out of the lobby and told he needed to go through the drive thru to order our food. The lobby was still open and people were inside eating. Your managers are clearly untrained and lack even the basic customer service skills. We took our business to Jack in the Box down the road where the service was much better and appealing.
1

3 years ago

review by J. Neathery

#customer service(1/5)

Ordered a delivery from Folkestone branch. Half the order was missing. Contacted the store through their website no response. They sent a review messagr so I replied to that. Still nothing nearly 2 weeks later and no refund!!
1

3 years ago

review by Tanya Byrne

#delivery(1/5) #refund(1/5)

Burger king - Reel Cinema. Burnley. Terrible, will never visit again the concept of a drive through was people reversing to get out of the queue which didnt move. We unfortunately could not get out of the queue so had to wait and then had to explain what a white coffee was!
1

3 years ago

review by Stephen Bould

delivery very late, burger was under cooked and quite frankly disgusting, staff were impatient arrogant and downright rude to me and my husband. overall do not recommend as i could name 100 fast food places better than this monstrosity. Boo you Burger king!
1

3 years ago

review by Candice heffrey

#delivery(1/5)

Im a real burger fan! all my feeinds call me burger jack im just crazy about them! eat,sleep,burgers, repeat thats how i roll! so was dissapointed with dirty shop and long waiting time my burger belly was rumbling!
1

3 years ago

review by Jack Mckjagger

Burger King at Par Drive, Chippenham SN14 6UY What a joke .... One employer openly discussing in front of customers what he thought about his work hours, then rolling a cigarette right near the counter , complaining he wasn't getting enough breaks.
2

3 years ago

review by Deleted User

I’m so happy that we have a Burger King now it’s better the McDonald’s and KFC they have some good deal like you get a Burger chicken nuggets French fries and a drink for £5 omg you can beat that and the food is really good I would recommend to use them
5

3 years ago

review by Mrjmgm69 K.

I haven't been to BK for quite a while because they shut them all down where I live so when I had a long day in Leeds recently I went to the one near the train station in town and was so disappointed. The price was ridiculous and expensive, the burger, the coke and the chips were tiny like a child's portion and I was still hungry after eating this little snack and I am not a very big eater at all. The fake leather seats were all ripped and dirty and I felt like I needed a bath after being in there, I felt dirty. I went to Mcdonalds to get a cheaper and bigger meal straight afterwards
1

3 years ago

review by Paul N.

#price(3/5)

Burger King Bolton i asked for 2 beef burgers but got 2 chiken burgers ! and 2 frires but they where hard and cold ! ! they need new staff ! ! i will not be going any more ! !
1

3 years ago

review by Deleted User

went to burger king Bolton and there was a big delvery waggon parked up blocking the drive thru off ! ! ! this is the 4th time i have wanted to use it so from now on i will just go to macdolads much better ! ! ! and get more for your money !
1

3 years ago

review by Deleted User

My daughter worked for a burger king out in the spanaway mountain highway Washington burger king. The boss nan (something like that) is/was a bully. My daughter couldn't take the bullying and left. Plus there food has been really dry. I give ???? NO STARS horrible I'm disgusted. ????????
1

3 years ago

review by Lanai Murray

I went to Birmingham today order my food I was bit confused about my food cos I ordered 2 drinks and they gave me 4 when I ask the lady who was handling my order she wasn’t very happy then the manager came he spoke to me very rudely and I ask him to don’t needs to be rude I’m just asking you a simple question why I’m having 4 drinks then he said we are giving you whatever you order I again said I just order 2 drinks cos it was only me and my son anyway he was very rude if you can’t handle stress you shouldn’t be there I had very bad experience at Burger King today
2

3 years ago

review by Deleted User

Been several months STILL waiting for apology ContActed via letter, email and twitter Your staff made me sick, am Vegi and was pregnant and was given a Chechen burger. Could be forgiven however staff and manager kept my husband waiting for vegi burger when his got cold. The staff inc manager then proceeded to look over and Laugh Place was stinking needed environmental health as one wipe with tissue tissue was black and that was just the table ( staff stood around doing nothing) This was the new Newport Spytty retail park If anyone wants to feel ill please go there
2

3 years ago

review by Deleted User

We went to Burger King at Eastgate Bristol (1st November )at11 49 drivethrough we unwrapped the food and it totally fell to pieces it was seemingly thrown together presentation was non existent. We had 2 Whoppers and one Coke it came to just over £11.27 this to me is an expensive meal just a snack. I am disappointed and will not be going back this was a bad experience.. I am writing this at 10.30 and still suffering with indegstion
2

3 years ago

review by Mick Barnes

Burgerking.co.uk Review

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