Burlingham Caravans

3.5 / 5

Burlingham Caravans

3.5 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.5 / 5

Trust Score

4.4

Reviews

2

Social

2

Featured

4.5

Technical

Is burlinghamcaravans.co.uk legit?

  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Linkedin account found with large audience
  • Mostly not trusted websites are linking to this site
  • Facebook account found but audience is small
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

16

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

You have to be an authorized business owner in order to use this feature.
FMCA fmca.com
5 5

Trust score (5/5)

Looking for RV travel clubs Family Motor Coach Association FMCA is among the best RV camping clubs offering freedom fun good times and plenty of RVing discounts

RV Rentals - Direct from Local Owners 1 RV Rental Site rvshare.com
5 5

Trust score (5/5)

Compare low RV Rental rates from top brands Book save big on RV Rentals near you direct from local owners Best rates guaranteed

granddesignrv.com granddesignrv.com
5 5

Trust score (5/5)

Luxury Fiberglass Travel Trailers Campers RVs Oliver olivertraveltrailers.com
4.9 4.9

Trust score (4.9/5)

Oliver Travel Trailers manufactures and sells factory outlet direct high quality fiberglass travel trailers See our latest 2020 models

St Louis RV Dealer New Used RVs RV Parts Service mwrvcenter.com
4.9 4.9

Trust score (4.9/5)

Midwest RV Center is a full service St Louis RV dealership with the best selection of new and used RVs in the Missouri and Midwest area Also offerin

elddis.co.uk elddis.co.uk
4.9 4.9

Trust score (4.9/5)

mighway.com mighway.com
4.9 4.9

Trust score (4.9/5)

SHAREaCAMPER shareacamper.com
4.9 4.9

Trust score (4.9/5)

Share a Passion - SHAREaCAMPER Find a unique campervan for your next adventure or earn money by renting out your own

Home canadream.com
4.8 4.8

Trust score (4.8/5)

Information about RV Rentals in Canada with CanaDream Learn about RV types trip planning special offers and much more

RVUSA rvusa.com
4.8 4.8

Trust score (4.8/5)

Your guide to RVing Find RVs for sale sell your unit browse campgrounds dealers rentals service centers and forums

Based on 145 reviews

Smart.Reviews

3.5

16 reviews

Trustpilot

4.8

129 reviews

Burlinghamcaravans.co.uk Review

Burlingham Caravans have a large range of caravans motorhomes and cars for sale in Garstang Lancashire

Burlinghamcaravans.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 3:30 AM

Write a review

Point: Average

Review burlinghamcaravans.co.uk

Photos of you review

*Supported files .jpg, .gif, .png, .webp

Burlinghamcaravans.co.uk Reviews & Complaints (16)

Filter reviews by tags

delivery 5 /5

price 5 /5

quality

customer service 5 /5

on-time

Recently bought our first caravan from Burlingham Caravans, and have been very impressed. They have provided excellent after sales care and great advice for us.
5

3 years ago

review by James Allen

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Tracey our sales person was fantastic she went out of her way to help with all our requests even to the point of cancelling her day off to make a smooth ownership transfer and delivery. Before leaving Tracey gave full insructions of how it works fantastic service highly recommended.
5

3 years ago

review by Paul Murray

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

So nice to find a genuine caravan dealer where customer service comes first. Purchased a second hand van, was left to look around it (with a nice cup of tea) no hassle or pressure selling. Any faults I found were noted and fixed prior to pickup.

Upon collection time was spent explaining how everything works with a full demonstration, all service documents, damp reports etc were present as promised.

A minor problem found after picking up was solved immediately to my 100% satisfaction. (even though I was 75 miles away)

Highly recommend buying from this company, and my thanks go out to Tony, Ashley and the service team.
5

3 years ago

review by Peter Woodward

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We have been caravaners for more years than we care to remember we were looking to update our Caravan, we tried several Dealerships in our area and not being impressed with any of them we looked further afield at Burlingame Caravans, wow ! Brilliant service from beginning to end, friendly, helpful, knowledgable , and got a great deal from the salesman Alan, nothing to much trouble very relaxed with no pressure in fact all the staff are great And there’s a good atmosphere with endless cups of tea from Tom and Tony , the van was spotless and all ready to go as promised, we highly recommend this Dealership, feeling happy, so if you want a great deal and a pleasant experience get to Burlingham Caravans.....Mr & Mrs H
5

3 years ago

review by Kevin Harper

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We collected our second hand caravan just yesterday. Tony was brilliant from start to finish, spending time with us looking at various models until we found the perfect one for us, a Sterling Europa. On collection day again Tony had spent time getting everything prepared and organised ready. He spent over an hour going through all the technicalities to ensure we knew what we were doing on our first weekend away. Everything was switched on so we knew the fridge, the heating, the water etc were working. We really appreciate the crib sheet he has done for us so we can use this to make sure we don’t forget anything when we arrive on our first site, easy to do when you’re worried about towing for the first time in a long time. Yes, Burlingham Caravans were brill, Tony was a gem and we’ll be back in a few years when we are ready to trade up our 11 yr old van for a newer model. Thank you everyone.
5

3 years ago

review by Osborne

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We recently bought our first caravan from Burlingham Caravans. The support and advice from Tracy and the team was first class. The entire process was a pleasure. Thank you Tracy
5

3 years ago

review by Barnaby

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Hats off to Alan and his team we truly had a wonderful experience from start to finish nothing is too much trouble for these guys they really make you feel welcome (even in these strange times) the set up they have for social distancing etc is very well observed they are very knowledgeable and patient they even swapped my old winterhoff hitch lock off my part exchange van for an alko one on our new purchase which we thought was a nice touch.well done guys keep up the good work,hopefully things will recover for you all.Cheers Stu & Maureen.
5

3 years ago

review by Stuart Ineson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

On my one and only visit to Burlington caravans, i found each and every member of staff as friendly and very helpful, I would have no hesitation in recommending this company as one you could do business with.
5

3 years ago

review by r benney

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

It's been nearly 12 month since we bought our caravan from here and we decided it was time for a service before the season started. We booked it in, had a couple of small issues. The team were great as ever Tony and Alan couldn't do enough to ensure all the issues were addressed even better everything except the service was fixed under the warranty. The team here are great and when we are ready to update we will of course purchase another one from here. The after sales and servicing is second to none. Thanks Guys.
5

3 years ago

review by John Carrington

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We have recently bought a 6 berth Sterling Eccles caravan from Burlingham Caravans. We had been persuaded by our middle daughter to have a quick look at the caravans available and within 20minutes we had found and pretty much decided on a new caravan. Tony was our lovely sale rep and a real gentleman, dry honest and not at all pushy. We put a deposit down within a couple of days and part exchanged our other caravan.
A few teething issues were personally sorted out by Tony, which included a personal visit to our house!
We would highly recommend Burlingham. Honest, not over priced and a 100% customer care.

Dalgleish Family.
5

3 years ago

review by Gill Dalgleish

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Bought our second caravan here , great service really helpful , chose our first caravan here 2 years ago , they where so helpful, matching our car to which caravan we could tow , so went back for our second , would highly recommend , friendly and helpful staff .
5

3 years ago

review by Debbie Foster

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We had been looking for awhile to upgrade our 2 berth caravan to a 4 berth.We bought our luner cosmos from there this weekend.
We absolutely love it!
The service that Burlington provided was excellent,very friendly helpful staff.We where guided through a full in depth hand over on the collection day,that was very,very helpful.
We would personally like to thank Tom for his kind and friendly manner in showing us around the new caravan.
Thank you once again and we hope to return again one day for our next purchase.
Highly recommend Burlington if your either a first time caravaner or a seasoned pro.
Thanks from mr & mrs Sandelands.
5

3 years ago

review by Jonathan Sandelands

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Wanting to purchase our first caravan we did lots of internet research and found the perfect one at Burlinghams. We drove over (a 2 and half hour drive) and was shown the van by Duane. He seemed very fed up and the sales pitch turned into a therapy session as he told us how he couldn't wait to leave the company! However, we loved the van and bought it. he promised us a few minor issues would be sorted (the jack pads were missing and the mattress was slightly the wrong shape for the fixed bed) and arranged a collection date. We also paid the required cash in hand to have a motor mover fitted. When we arrived to collect we were kept waiting as Duane was dealing with 2 other handovers and a motorhome that had been returned as it had sprung a major leak. He rushed us through the handover (we noticed the jack pads were still missing and the mattress hadn't been changed- when I queried this he said that as it was a new mattress James had said they wouldn't replace it, so it was tough!). Duane hitched us up and told us we were good to go- we should have checked it ourselves but as novices we weren't quite sure what to check. Sadly we then drove two and half hours home with the caravan handbrake on! On discovering that the brakes were now ruined (because it nearly ran my husband over) we called Burlinghams and were told to take it back over the next day. We did and the owner eventually agreed to check the CCTV and later admitted that Duane had left the handbrake on. As we had purchased the warranty they agreed to fix it. It took a little while to get it all sorted but we went back to collect it and had another, slower hand over. I also asked the girl in the shop about what awnings they had in stock; she just shrugged, said she didn't deal with them, turned her back and walked away! So we towed it home again and then took our lovely van for a short holiday. When we left the site we noticed that the brakes were sticking again and contacted Burlinghams. They told us take it back in, agreed that the brakes were shot again (not our fault as we are now paranoid about checking the handbrake). We also pointed out the bathroom tap wasn't working properly and locks on 2 of the external lockers were broken. We were promised it was all easy to fix and that it would be ready by the weekend. Having also chosen and paid for a seasonal pitch we were desperate to get it sited. The weekend approached and no phone call. We phoned and James told it wasn't ready yet but it would be by next weekend and he would be kept informed. Nobody called us so I called again and was told by Ashley that they had worked out what was wrong and it would be ready to collect on the Friday. We both re-arranged our work days, cancelled meetings etc for me to be then told by James (when I rang to double check it was ready) that Ashley hadn't spoken to him, was wrong and that it needed a part that wasn't available until the following week. He then told us it would be fixed and be tested extensively by taking it for a run to the lakes to make sure the brakes weren't sticking. I made it clear how unhappy I was with the situation, that we had been promised things that weren't stuck to, that we were paying for a seasonal pitch for the past 3 weeks that we had no caravan to put on and that it was costing us a fortune in diesel coming back and forth. James agreed to look into some compensation. He also promised to keep us updated. He didn't. We had to ring the day before we were due to collect it, to be told the part had only just been ordered (despite James saying it was already on order) and would be fitted that afternoon. I spoke to Tony Clarke, who was sympathetic and understood how upset I was with the situation and he promised to keep us informed. He actually kept his word unlike Ashley and James, who could do with a crash course in customer care (small hint- don't lie to your customers, just to make them leave you alone). Tony made sure the van was finally sorted and ready to collect but told us it had not been extensively tested by a trip to the lakes- just a 15/20 minute run out. When we arrived to collect it Ashley was too busy texting on his phone to come and talk to us. Fortunately Tony took pity on us and we had a nice conversation with him. This gentleman is a proper salesman, with good knowledge of customer care and deserves a pay rise. Ashley finally ambled out to give us the keys and told us he hoped he wouldn't see us again. Don't worry, Ashley. You won't. We certainly won't be coming back. We have had no follow up contact from James to make sure everything is alright with the van or to discuss the promised compensation. I'm sure as long as your transaction is straightforward and you deal with Tony you won't have a problem with Burlinghams. If you do have a problem then invest in plenty of paracetamol because the headache will last a long, long time...
2

3 years ago

review by Wendy Kelly

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Great service from the team at Burlingham, special mention to Tony, Alan and Ashley, very helpful through, great people skills , customer relations second to none.... love our Sterling Europa ????????. Thank you again.
5

3 years ago

review by Steve Rogers

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Very helpful and informative helped with the one we chose took time to show us how to use and shut down very pleasant and curtious would recommend anyone to visit if looking for moter home or caravan thank you Susan Atkinson a very happy customer x
5

3 years ago

review by Susan Atkinson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We searched online and found that this business has an active Facebook page with 854 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
4

by Smart.Reviews

Burlinghamcaravans.co.uk Review

Burlingham Caravans have a large range of caravans motorhomes and cars for sale in Garstang Lancashire

Burlinghamcaravans.co.uk Customer Service Contacts

No contact details for this company.

Sign in to write your review

You’re moments away from writing your review.

Sign in

or sign in with