buytelescopes.com

I purchased a used Takahashi Mewlon 300 from Herb York (owner of Anacortes Telescope) on the Astromart website he owns and runs. The scope was represented as "never been used", but has dew and dust marks on the mirror and general signs of wear indicate it has been used (likely extensively). After the purchase they attempted to hide an undocumented charge of $100 to pack it (not mentioned in the ad). Upon arrival I discovered the the primary mirror was loose (meaning it must be collimated) and Takahashi America is telling me to return it to them (several hundred dollars and several weeks). I called Gary (who's favorite line is "I only work here and I need a job") basically told me it was "buyer beware". What should have been the purchase of my "dream scope" has become a nightmare for frustration. There are a lot of good options such as OPT, Astronomics, Woodland Hills and many others to supply telescope equipment. Easy to avoid these guys.

I bought Orion SkyView AZ Mount with Anacortes Telescope and Wild Bird of the United States the other day.
When the Box was opened the Dovetail holder thumbscrews for fixation was found to be curved.
http://www5f.biglobe.ne.jp/~dtpdf/
The box had torn considerably.
There was not a statement of delivery either.
There is no reply at all though the exchange of parts was requested.
It is completely ignored.
It is regretted to have bought it from such a shop.
When the manual is seen, parts different from the specification are installed.
Parts might be put up without permission and this shop be substituted.

Anyway, there is no difference in an unexpected shop.

A few years ago I placed an order on Anacortes' website for an eyepiece on sale (over $140). I waited a couple weeks and it did not arrive so I called to ask its status and I was eventually told it was out of stock and they were not going to get any more in. Why offer it if you are not going to even re-stock it? And why did they not bother to contact me? They told me they would issue a store credit, but I asked for a complete refund. They refused. It is not my fault they offered something for sale that they do not have in stock nor will re-stock. CROOKS!!

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.