3.2 / 5
Trust Score
4.8
Reviews
1
Social
1
Featured
4.5
Technical
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Reviews Analysis
26
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 1 authority websites mentions and 0 mentions in other websites
Based on 26 reviews
Smart.Reviews
3.2
26 reviews
Calmingblanket.com Review
Improve your sleep and manage your anxiety with our premium weighted blanket Now shipping free worldwide
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Last update: Wed, Mar 9, 2022 3:30 AM
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
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Original review: (1/5 stars) The bamboo blanket stinks. It's not machine washable, despite what it says on their website. Only the covers are, which must be purchased separately. My blanket tore on the first day of use in two places. Thankfully only on the binding and not the squares that hold the glass weights, but it's clearly poorly made and the company doesn't care.
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
We now have 2 to share between 5 of us! Am sure that we will slowly accumulate more....
If in doubt, try it; you won't regret it xx
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Settling down time used to be l-o-n-g!
And now it is not!
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Since returning the blankets to Northampton myself, the company has worked with me to resolve the poor customer service I originally experienced and offered me compensation. Based on the excellent after care, I have changed my rating to 4 stars. I still think it is beneficial to leave my original review as returns is still an important consideration especially if you are based in the UK.
Original Review
These blankets did not work for my family. I bought three of on a bundle deal, having high hopes of a decent sleep and other flaunted benefits. Despite the blanket being the lightest weight my mother still found this way too heavy and much to my disappointment it did not help with my sleep.
Now to “customer service“. The company has a 30 Day refund policy, with some provisions that they do not make obvious or clear. They DO NOT cover the cost of returning the item(s). One of these items is heavy as you can imagine they are weighted blankets, can you imagine the weight of three of them? Despite them offering free delivery in the UK they have told me that they have not yet found a Courier cheap enough to offer free returns, yet they can offer free delivery....... You don’t find this out though until you actually go through all the questions on the website. The phone number on the front of the website is in Australia!! I called them and did not realise this at the time, so now will have an expensive phone call to pay for as well. No one answered the phone either, so it went to answerphone, probably due to the time difference, another problem. Once again you can only see that the phone number is in Australia if you read the questions. The address on the website states Northampton, this is nothing to do with this company, that is just the fulfilment centre where the packages are dispatched and returned too. So I must therefore assume that they have no real presence in the UK at all. Despite me exchanging several emails with the company explaining that I have recently had surgery for cancer and could not lift one of these boxes, never mind three (the courier brought these into the house for me, when he delivered them), they don’t care, they’re not willing to offer any sort of compromise, meet me halfway with the return costs. So I am either left with a hefty bill to return these by post/courier or drive an hour each way to Northampton and instil the help of other people to help me make the return. God help you if you wish to return this item and you are the other end of the country from Northampton.
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 1 authority websites mentions and 0 mentions in other websites
Calmingblanket.com Review
Improve your sleep and manage your anxiety with our premium weighted blanket Now shipping free worldwide
Calmingblanket.com Customer Service Contacts
No contact details for this company.
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3 years ago
review by Sim9n
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)