carethy.co.uk

3.7 / 5

carethy.co.uk

3.7 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.7 / 5

Trust Score

1.6

Reviews

5

Social

5

Featured

5

Technical

Is carethy.co.uk legit?

  • Many trusted websites are linking to this site
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • We found several negative reviews about this site
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

34

reviews

vs

0

AI declined reviews

0%

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Based on 11382 reviews

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Carethy.co.uk Review

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Carethy.co.uk Customer Service Contacts

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Last update: Wed, Mar 9, 2022 1:37 AM

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Carethy.co.uk Reviews & Complaints (34)

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delivery 3 /5

price 3 /5

refund 2.9 /5

customer service 2.3 /5

I ordered 2x pkts of six soap cakes, one delivered and Six cakes of luxury soap missing, Maja soap in an Orange pack missing ? Haven't replied to one of my Emails. If your reading this Carthy Team its GEOFF From Wattle Grove Sydney NSW. I'm very disappointed 6 x Cakes missing of soap. 7 weeks plus overdue.
1

3 years ago

review by Deleted User

I have not get my order handgel 5liters. they sent an tracking nummer that says that it has been delivered Very bad company Money lost and no order. Schame, companies like this should be vorbidden. I recommaned not to order . You cant call them, they do not replay an email. Very bad company.fake do not order. They lying about evereything. Evereything is fake , te whole compact.
1

3 years ago

review by Mike C.

I've ordered some hand sanitizing gel at the end of march, before being delivered, I received an email saying that due to the current situation, another similar product would be sent to me instead of the one I have ordered, they gave me the reference of the new product and I was ok with that. WEEKS later, I received another product with no relation to the one I ordered, no relation to the one they told me they will send instead. Since then, I have been trying to get a refund or the correct product, I have been asked pictures of products and lot of different information but they never mentioned how I should return the package to get refund. It is now very frustrating knowing that on their newsletter (which I keep on receiving after refusing it) they offer discount on the product I actually ordered. Is this company a real one or a scam?
2

3 years ago

review by Jonathan Q.

#refund(3/5)

I ordered two hand sanitisers which arrived in March after a long delay. Badly packed, one was broken and the product was all gone … leaked into the postmans bag. I emailed, they wanted photo's as proof which I provided. Several emails ;later I was offered a refund. Mid May it has not arrived despite me asking 3 times.
2

3 years ago

review by Deleted User

#refund(3/5)

I have a bad experience with company.I had ordered some products from their website.I have ordered and paid a parcel on 5th of April.Until this moment I still didn't receive it.I sent them lots of email,they only replay at one of them saying that maybe the parcel got lost.Is it normal?I'm without the money and without the parcel.
2

3 years ago

review by Ovidiu Vasile

SCAM - DO NOT ORDER FROM THEM.... I placed an order on 3/20 for $25.84 I called to track my order since it was late. I then get an email saying they couldn't ship out my item (aloe vera gel) because of the covid-19 and that I would get a refund in 14days. On 4/9 I got a partial refund for $7.38 I sent a ticket in to inquire on the partial refund ...when they replied they said "they had a system issue and would give me a refund for the remainder in 14 business days. " It is now 5/11 and I have yet to receive the rest of my refund. BEWARE of this company.
2

3 years ago

review by Deleted User

#refund(3/5)

I place an order back in March 2020. I sent request to cancel the order the same day. After waiting for 14 days with no news, I wrote another email and they quickly answered me telling they were out of stock. I replied asking them to cancel the order. So they canceled the order and sent me a email saying I would be refunded in 14 working days. After the 14 working days I sent another email Checking the status of my refund. Long story short I am still waiting on my refund ????. The only way you can contact Carethy is by email and you just wait. Worse company ever. Read all reviews on this company via google search before you order from this company
1

3 years ago

review by Lutilda Broaddus

#refund(3/5)

I ordered in early April and have not received my goods. I have contacted them by email, Instagram and Facebook with no reply it is a scam. Order reference number PHA-GB-200422162433ca8
1

3 years ago

review by Deleted User

I ordered five bottles of hair dye. Four came together and even after waiting nearly a month, I got a colour that I didn’t order. I sent an email a few days ago and no reply. I’m still waiting for my fifth bottle.
2

3 years ago

review by Chantelle A.

I have orders things a couple of weeks ago and paid a high amount for delivery. My estimated delivery time is way up and tried to contact Carethy through a lot of means emails customer agent Haven’t got a single response from anyone
1

3 years ago

review by Deleted User

#delivery(3/5)

I ordered hair colour on 7 th April took my money €58 havnt heard from them and they havnt answered email I sent no communication dosnt look like I will get product not good to order from
2

3 years ago

review by Deleted User

Ordered hand sanitizer GEL end of March received my package yesterday May 6, and it was a liquid which smelled like rubbing alcohol. This company is a scam not consumer friendly. Products sent are not what ordered, just send you items which are not even close to what you ordered. Stay clear of this company.
1

3 years ago

review by Deleted User

Ordered on March 3rd Paid for express shipping. they said shipped on the 11th of March. Never arrived. I cancelled. I have sent 23 emails and have revived two replies “14 days for refund” it’s now May 6th and no refund. SCAM shocking
1

3 years ago

review by Dan Morgan

#refund(3/5)

I ordered a Piz Buin sunscreen on 3/23/20, and received it today, 5/6/20. When I didn’t receive a tracking intitially, I emailed them, and they did respond with a tracking number. They sent it 4/1/20. It got to the United States on 4/15/20. It appeared to be stuck, and I emailed them about it, and did not receive a response to that email. However, I read complaints about customs in a Chicago taking forever, dating back to 2008, so I assumed that with the virus it might take even longer. However, once it moved out of customs after sitting there for 2 1/2 weeks, it was here 2 days later. My item was bubble wrapped, and the tube was sealed. It arrived in perfect condition, actually. 6 weeks is a long time to wait for something, though. Next time I will probably try to find a US seller.
1

3 years ago

review by Rb22 F.

Carethy.co.uk Review

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