cdw.ca

2.6 / 5

cdw.ca

2.6 Poor
For scoring calculation, we evaluate more than 25 parameters.

2.6 / 5

Main Score

3.5

Reviews

1

Social

1

Featured

5

Technical

We are evaluating more than 25 parameters for scoring calculation.

Reviews Analysis

3

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Last update: Sat, Nov 21, 2020 6:00 PM

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Point: Poor

Review cdw.ca

cdw.ca Reviews (3)

Put an order in for a web cam (Logitech Brio 4k). A couple of our other employees did the same. We received order confirmations and an estimate of 5 days to receive. 7 days later we all login to our accounts and there are no records of the purchases. Spent 55 minutes on hold with the sales line and then they drop the call because they closed at 7pm EST. Got ahold of them the next day and they say that the product is not in stock (although the website showed 169 available in the Vancouver warehouse) and they dont know why it was cancelled. All orders cancelled without notification.

This is a terrible way to do business. Tried to work with a Canadian company, but this one isn't worth another try; go elsewhere.
3

6 months ago

  •  

review by 1pickles J.

Read previous reviews from 1pickles J.
CDW Canada price $174.21 on sale for $135.99. Xerox Canada Regular price $131.00. SHipped from the same place for the same item. SOmething is seriously wrong with this!
3

6 months ago

  •  

review by Db60298 Z.

Read previous reviews from Db60298 Z.
I was told the product I ordered would be received within 3 - 6 business days, it is over two weeks and I still have not received the product.
I tried calling twice, both times I was on the phone for 15 minutes only to be disconnected. I sent two emails and only received an auto reply stating no info regarding my order.
Finally I reached customer service only to be told the product is in short supply, they should have stated this on their web site like all other computer stores did!!!!! Rather than make me wait two weeks for NOTHING.
This is my first experience with CDW and I will never use them again.
3

6 months ago

  •  

review by Jocelyncastonguay W.

Read previous reviews from Jocelyncastonguay W.
We searched online and found that this business has an active Facebook page with 371 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
4

by Smart.Reviews

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