Celluloco

I am old time customer of Celluloco.com and I've just purchased the amazing Nokia 8800 that I've waiting for soooo long for the release. As most sites of high end phones list their toys as PRE-RELEASE, Celluloco.com actually has them on inventory and made good on its promise of overnight delivery. This is my fourth purchase at this site and I strongly recommended for mobile addicts that are willing to pay top dollar to get all their goodies before anyone else! No bullshit, these guys are all about biz!

I ordered two phones from this company (Celluloco.com) and getting straight to the point they charged my credit card $400.00 extra. I have repeatly tried to contact them for an explanation but to no avail. I will NEVER again do business with them nor will I recommend them to any oneelse.

I purchased a sony ericsson xperia x1 from this site and I sorely regret that I had, they overcharged me almost $200 more than that of the invoice amount. The customer service is good ONLY up to the point where you actually make the mistake of purchasing. No tracking number is issued which leaves you playing a guessing game as to when your order will arrive. I tried calling over a zillion times to know if my order was sent and for an explanation as to why I was overcharged but to no avail. The order did eventually arrive but I went through utter frustration in the process and will NOT recommend anyone to do business with them.

Even though its three years ago I have to laugh at the total BS from "Roger" at Celluloco. The response is a bunch of crap! None of what he states is true, I was a local buyer I was overcharged for the phone and once the bank received all of my proof the reversed the charge and all of the money was returned to me. Nice try Celluloco, and by the way your BBB rating of F doesn't stand for fantastic. What makes this even more ridiculous is "Roger" claims to have dealt with me HA HA it was Walter, furthermore I have not used my name nor have I included the model of the phone. Nice try!
BUYERS BEWARE!!.

Here is my original review and there "response"
"Buyer Beware!!! I purchased a phone from Celluloco, I was charged an extra $1200 for the phone. Luckily I printed the page with the correct price for the phone and it was date and time stamped. I made countless calls and sent many emails and never received a response. Two days later I went into my bank and I filed a claim stating that I was over charged. The bank gave me a provisional credit until they investigated, well they came back and told me that they were going to take the money back unless I had more information. I proceeded to give them a copy of the price sheet with the date and time stamped on it and copies of the email. Two days later I received notification from the bank stating that I can keep the money that my claim has been completed. STAY AWAY FROM CELLULOCO. They are crooks!!.

Here is their response:
My name is Roger and I am the sales person at Celluloco.com who took this call.I am very proud of my decision not to accept this person's order and also of the scrutinizing way in which I treated this person who does not deserve to call themselves a prospective client. Since every story has got two sides, the missing side of this one are the facts that unraveled in the security check process as I delineate below:1. The billing address does not match records in the credit card issuing bank - MAJOR RED FLAG.2. The alleged credit card holder makes a direct comment about Nigerian scams to an e-commerce merchant - MAJOR RED FLAG3. The alleged credit card holder makes 14 phone calls to our customer service number from a PRIVATE NUMBER. These calls come in simulteneously while he is on live chat with us. - MAJOR RED FLAG.4. The alleged credit card holder appears on a different address as per public records and yet is not anywhere listed with credit card issuing bank on its historical for the mutual "client".- MAJOR RED FLAGWhen emailed and informed of all this, this person goes on as shown to insist to do business with us when anyone else would have gone somewhere else.Not at any time we called this person names nor used profanity as he went on to call us "crooks". Last we looked in the definition of one, there has to have been a benefit incurred on a person's behalf to be called one.In this case, we have not even processed this person's credit card. Given this fact, what exists here is a suit of defamation as we understand it in both countries (U.S. and Canada).What is crazy about freedom of speech on the net is that someone can come out and write these things about someone and actually believe they're the facts etched in stone for the world to be believe in not understanding that everyone is entitled to accuse and to defend. We thank ResellerRatings with the space on their forum to exercise that precise right. With much more heightened and improved mannerisms, we say to this person : get a life!

I have bought a LG GS500 COOKIE PLUS (Purple Base Pack). You can see it: http://www.celluloco.com/lg-gs500-cookie-plus-purple-base-pack-hsdpa-edge-stereo-blueto-pr-2700.html.
IT'S PURPLE. And it cost about 20% more than the black one. Well, I received a black one and once I phoned them, celluloco said: THEY DO NOT GUARANTEE THE COLOR and THEY DO NOT ACCEPT BACK THE MERCHANDISE.

STAY AWAY FROM THEM.

WHAT YOU GAIN IN PRODUCT COST YOU LOOSE IN SHIPPING COST

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