CheapTech

I ordered a product from Cheaptech.nl well over a month ago(23-06-2019) and it never arrived. My order number is CT141155. Tracking status always showing receive in next 5 days from past two weeks.

I have ordered over 2 months ago now and still nothing has arrived. Tried to contact their customer service but no reply so far, would definitely not recommend.

I made my request and paid for it on March 11th. Today is May 27 and so far I do not receive my product and do not return my money. I want my money.
Ik heb mijn bestelling geplaatst en ervoor betaald op 11 maart. Vandaag is het 27 mei en tot nu toe ontvang ik mijn product niet en ik geef mijn geld niet terug. Ik wil mijn geld!!!!!!????????????????????

Ordered two months ago and still haven't received what I ordered. Was told that I have to make a second order to receive the first....MUST be a scam. Ordering from any of the thousand other online stores as I am sure that I will receive that sooner than any information from this useless company.

I ordered 2 months ago and still haven't received my order. I only found out about the ridiculous delivery times after I ordered... 25 work days which is 5 weeks! After accepting that, two whole months later (40 days!), still no product. Mind you, it was supposed to be delivered before the pandemic, so that is not an excuse! It's not "Cheap", in fact, it's infinitely more expensive if you never receive the product!

Just after placed the order they sent a message that delivery might take up to 21 working days while there was no indication on the website!!!
I tried to contact them but there is no way to write them anything, on the website you will just turn around a circle!
Then I found a phone number on the top of page, was indicated as tool free but when I called the number it was 0.35 cent per minute and just a talking answering machine.
I think this site is a fraud, DO NOT BUT ANYTHING FROM THEM!!!!

Only after paying for my order was it clear that free delivery takes 25 days. If this info was available iwouldnt have ordered but okay...
Now after 27 days still nothing...
Very disappointed....
Hopefully I'll get a reply from customer services and it will get sorted...

basically I think they scammed me, the delivery is more then a month due and the costumer service never pick up the phone. please save me the respond of how it is all my fault and it's just a huuuuuge misunderstanding, you guys are thieves in the worst case and a bunch of armatures in the best case.

Be careful; delivery time almost 1 month!

Only after ordering you find out their very long delivery times. It's fine that they have these long delivery times, but it should be addressed way more clear before buying a product.

You cannot expect a customer to look up the delivery schedule before every online sale, default is a couple of days and if you defer from that by almost a month you should be very clear about it.

If I had known this before buying I would have never bought the product.

I addressed this to the customer care but the guy just said; it's (hidden) on our website so I could have known. This reaction says it all I think...

UPDATE: nette reactie van Cheaptech

Beste Martijn,

Bedankt voor jouw feedback.

Ik zal je feedback intern gaan bespreken dat dit duidelijker op de website aangegeven kan worden.
Het is inderdaad zo dat wij lagere prijzen aanbieden maar daarentegen wel ( in vergelijking met andere webshops) een lange levertijd hebben.

De comments op TrustPilot nemen wij zeker serieus en zullen dan ook de feedback meenemen voor de verbetering van onze website en diensten.
Wij zijn nog een redelijk nieuw bedrijf en de feedback die wij van de klanten ontvangen is zeer waardevol, aan de hand daarvan kunnen we beter inspelen op de klant behoeftes en wensen.

Met vriendelijke groet,

H*** J**
Cheaptech

I ordered one ashtray, over a month ago. Called their customer service 2 or 3 times and even if they were nice and polite, I still have not received my product.Also emailed them, asking again for the delivery or a refund,with no response. Guess it's not just the tech that is cheap with them. Definitely NOT recommended.????

On 15/12/2018 i placed an order. On 19/12/2018 i received a mail that my order is shipped and that i would receive a track and trace code (for wich i payed 2 euros !) Until now i didn't receive my order neigther the track and trace code. I contacted the clientservice but never received an answer ! Beware this website are scammers and thieves ! I contacted the european consumers help and the belgian police so i hope the shut down the website for good.

In mean time cheaptech gave me the 2 euro back from track and trace. The console that i orderd i still didn't receive after now 3 MONTHS !!! Each time i contacted the customer service they keep saying... next week it will be delivered.... DON'T BUY ANYTHING YOU NEVER SEE WHAT YOU BUY AND NEVER SEE YOU'RE MONEY BACK !!!!

Website informs prospective buyers with the slogan "2 pairs of ear pads" but company delivers only 1 pair. Customer service claims that 2 pairs means one set. Wonder what one pair (say of shoes) would mean for this company.

I ordered an inflatable bath for my son the 21st March. I payed upfront , as of today I haven’t received my product, customer service don’t exist you will just receive automatic reply and no answer to the phone call. This website is a scam. They literally rob your money. Their website should be closedown and they should be legally liable for the scam they do. Please never use this website

I made an order a month ago (6th of January), and paid extra for track and trace delivery. It was supposed to take maximum 5 days. It's a month later (5th of February), and neither can I trace the order, nor can I contact the company.
There is no customer service at all. I am very disappointed and would discourage anyone from making the same mistake and losing money by buying at this "so called" company.

Issue 1:
Cheaptech's website is not straight forward announcing their shipping time.
After ordering I received an automated email in which they stated it could take "up to 25 days" for my product to arrive. They also stated "But usually 14 days is the avarage".

Issue 2:
The package I received was shipped from China, directly to my address. Almost as if someone ordered it from a Chinese webshop and just filled out my address as the receiver.

Though the Chinese brand of the product I ordered is clearly and honestly stated on their website I find it strange that my package was not sent from their warehouse.

I highly suspect that I have just payed €35 to have someone else order something worth €8,50, from AliExpress.


Do not order from this webshop, instead head over to AliExpress.com and find the exact same product you wish to buy for 80% cheaper.

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.