chick-fil-a.com

4.5 / 5

chick-fil-a.com

4.5 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.5 / 5

Trust Score

4

Reviews

5

Social

5

Featured

4.5

Technical

Is chick-fil-a.com legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found with large audience
  • Business is mentioned on Wikipedia
  • Linkedin account found with large audience
  • The company has an ANDROID app
  • The company has an IOS app
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

12

reviews

vs

1

AI declined reviews

8%

NON VALIDATED REVIEWS

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Based on 662 reviews

Smart.Reviews

4.5

12 reviews

Mamma

3

125 reviews

Reviews io

5

1 reviews

Sitejabber

3.36

25 reviews

Trustpilot

1.7

499 reviews

Satisfied

Unsatisfied

Chick-fil-a.com Review

No description for this company.

Chick-fil-a.com Customer Service Contacts

5200 Buffington Road, Atlanta, 30349, United States

Last update: Wed, Mar 9, 2022 1:17 AM

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Chick-fil-a.com Reviews & Complaints (12)

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delivery

price

quality 5 /5

customer service

on-time

Got take out waited till I got home to eat (good thing). Went to but some sauce on my sandwich and there imbedded in the pickle was a fly. Stuff happens I get it, but try to get my money back. Tried online( I don't live close to the store) all I got was a message saying someone will contact me. Been two weeks now. First I get a fly, now crickets. Ya lost me.
1

3 years ago

review by Ron C.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Unit #2053 2256 Memorial Dr Waycross Ga 31501 on 02/28/2020 on or around 1:00 was an experience that taught me how ugly it is to be mean, unkind, rude, cocky.... turn your back on them and walk away while they are speaking... this was what a drive through employee name Kara did to my family and I. Her manager's demeanor was just as bad. My confidence in Chick fil A. The manager basically told me if I send a review to corporate they're going to send it back to her anyway..... smh cockiness
1

3 years ago

review by Rachell N.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I just don't like Chick-fil-A. There are definitely more better choices for chicken fast food. And that is just my opinion. I have only eaten there a couple times and that was many years ago and have not gone there since. So for those who have not tried Chick-fil-A I say go for it and give them a try but also try other chicken places and compare.
2

3 years ago

review by Eva L.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Everytime we go there the people working at the window are so friendly and professional. We picked up a pre-ordered party tray on Saturday and they were on top of it. They must hire differently than a lot of the other fast food chains. Kudos to them for having a great product and team.
5

3 years ago

review by N. M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I never cease to be amazed at the consistent quality of the food at Chick-fil-A, and even more at the courtesy and efficiency of the staff. Their staff training must be great. Greater still is the culture of service, not only to customer but to community as well. Joel Hunter
5

3 years ago

review by Joel H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

So, the Rosenberg Texas ChickFila is my go to Fast food place. I don't eat fast food anywhere else but THIS ChickFilA. Here's their website: http://www.chick-fil-a.com/rosenberg The people at the Rosenberg, Texas ChickFila (Mr. Quart Graves, Operator) make all the difference. You walk into the place? They're GENUINELY happy to see you. I don't get that when I get home (I'm single...and I don't have a loving doggie). I'm a big fan of their delicious chicken strips. They always make them fresh. They taste great and they're always piping hot. The folks there always make sure I've got plenty of ChickFilA BBQ sauce. Then I start in on those seriously addictive waffle fries. Again, they're always fresh at that location and are salted perfectly. I've tasted potatoes like ChickFilA waffle fries nowhere else. I finish my Culinary Delight (yes I'm a chef... ok, maybe I lied) with a creamy awesome ChickFila Chocolate shake with (Yes) NO cherry and (Yes) NO whipped cream. Extra Chocolate please. OMG, again there should be a law against a shake THAT good. I recommend taking a vacation to Rosenberg, Texas to view the brand new highway (59 or 69 depending on your Federal or State perspective). OK it's not finished yet... but YeS they will finish it some day. But it IS cool to sit at the ChickFilA and watch the massive traffic pile up on the side access road that you DON'T have to take to get there. Tell 'em Steve sent ya. Cheers SJ Readers
5

3 years ago

review by Steve M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

My dear friend and I went to Chick-fil-a for the first time yesterday 5/8/2020. We called ourselves "Chick-fil-a Virgins ". Lol. Yes, we w as waited 30 minutes in the drive-thru but we were in no hurry. Food was great but the the service was great. Super sweet gals working there! Thank you, Melissa Pillsbury P.S. I will return but live 50 minutes away so not sure when.
5

3 years ago

review by Melissa P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I give them a 3 star rating. Why you might ask? Because that is the number of pickles that I got on my sandwich. This was attempt number 4 of my recent trips to gods chosen chicken franchise while requesting extra pickles on my sandwich. Every other visit opening up my sandwiches to read (no pickles) on my prepared for you sticker and leaving disappointed and depressed. Today, I finally got pickles but only 3. I pay you good money chickenfila. You need to come off of the pickles.
1

3 years ago

review by Christen K.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I ordered my breakfast meal online and pulled up to the Chick-Fil-A at 10:31. The moment I submit my curbside number my order can no longer be processed. This is very inconvenient and it was a big time waster that morning. If I submit the order a while before I arrive at the restaurant I should be given that order. I did love Chick-Fil-A but this is something that kinda pissed me off.
1

3 years ago

review by Abigail A.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I want to thank management at Chick-a-fil at the Meadowbrook Mall in Bridgeport West Virginia. They have the most professional young men and women serving the people of the community. They are very polite and helpful. Thank you!
5

3 years ago

review by John M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I brought 3 8oz tubes of sauce and was charged $10.56 after I paid and went to the next window and was handed the bag I opened it to make sure they gave me the right sauce instead of it being three tubes of sauce I paid $10.56 for they gave me 8 packs of free sauce for each sauce I ordered. And then refused to give me my money back. Now I have to call my bank to dispute this charge instead of them just refunding me my money and taking back their free sauce.
2

3 years ago

review by Tali D.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We found that this business has an active Facebook page with 8030464 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase. We discovered that this business has a Wikipedia page. To us this shows that the business is credible and well known for its products, services or innovation.
5

by Smart.Reviews

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Chick-fil-a.com Review

No description for this company.

Chick-fil-a.com Customer Service Contacts

5200 Buffington Road, Atlanta, 30349, United States

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