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I ordered my Cobalt Flux on 30 Mar 2007. It is now June 19th and I just received it today. I was highly upset with the wait time. I was informed that it would only be 4 to 6 weeks. It took a whopping 12 weeks to receive my pad. It wasn't until I inquired about the status of my order did I find out that they were backordered on the control boxes needed to operate the pad. I have no problem with that, but I would've appreciated it if their website was updated to inform customers about the backorder; or just send me a courtesy e-mail explaining the backorder situation. I became frustrated with waiting and decided to cancel my order and order an Afterburner dance pad after waiting for 9 weeks. They said that they could only refund me half of the shipping costs for an object that hadn't been shipped yet. What is that about?? HORRIBLE customer service in my opinion.

The pad, however, is excellent. Everything came in working order. I hooked it up and plugged it in and played. The only complaint I have is how cheap the control box looks. I waited 6 extra weeks for the thing and I expected them to put as much thought into that control box as they did the pad itself. It looked like something I could build and solder together myself. It does appear solid enough that I don't predict any problems with it in the forseeable future. But that remains to be seen.

Overall I am pleased with my purchase. Only time will tell if it is truly worth the wait. I figure if I'm paying $350 on a dance pad I should at least get decent customer service. Is that too much to ask for in this day and age?

I ordered a pad at the end of January and received my pads shortly after ( a little over 1 week)the order was processed. So far my experience has been good, although my only complaint would be that the pad does tend to shift a little on any complicated (read heavy) songs.(hardwood floors) Also the standard pads make it somewhat difficult to determine where each arrow is on the pad at times. (at least for me)
That being said the pad sensitivity is great, as well as the durability living up to its name so far. The only things I would like to change is ordering the materials to raise the corners and center to help my playing quality. The one other thing is I will probably end up putting something underneath the pads to prevent movement.

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