Cobra Financial

3.8 / 5

Cobra Financial

3.8 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.8 / 5

Trust Score

4.2

Reviews

3

Social

3

Featured

4.5

Technical

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  • The site has mostly good reviews
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  • This website has existed for more than 3 years
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Reviews Analysis

16

reviews

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1

AI declined reviews

6%

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Based on 389 reviews

Smart.Reviews

3.8

16 reviews

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Cobrafinancial.co.uk Review

Nationwide Face To Face Debt Collection Service we are the professionals employed by professionalsSpecialists in Debt Collection for Individuals Business039s right across the UK Worldwide

Cobrafinancial.co.uk Customer Service Contacts

No contact details for this company.

Last update: Tue, Oct 18, 2022 1:16 PM

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Cobrafinancial.co.uk Reviews & Complaints (16)

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delivery 1 /5

price 1 /5

quality 1 /5

refund 1 /5

customer service 1 /5

Shockingly bad attitude from Steve, wanted to take them on to deal with a "small" collection of 20k, after not being able to get a word in to Steve's continues rambling about how good they were I managed to ask what sort of price I could be looking at for the service... he got very defensive and told me "not to think smart" about the cost, I tried to continue to explain I was just trying to get a handle on what the end cost could possibly look like and this seemed to deeply upset him, I don't know if he was really bad at his job and didn't know or that it was going to be more then the value of the claim, maybe he just felt that it wasn't wither his time as he had mentioned it was "unnoticeable amount of money compared to what they normally do" (way a go to make me feel special :-D).
He then was just rude and hung up, I called back and was too much of a coward to take my call and when I tried to speak to the receptionist about to make a complaint she just hung up too.
To top it all off he still had the cheek to send me a email asking me to fill the information in so they could start looking at it! (Still no clue about costs).
Safe to say I will be avoiding this company and take my "small debt of 20k" else whereas.
1

1 year ago

review by ianhunt

#delivery(1/5) #price(1/5) #quality(1/5) #refund(1/5) #customer service(1/5)

Told by Steve Browne, pay us the premium we'll have people on hopefully ready within 48hrs to be on the debtors door! It's been a joke since then. Excuse after excuses. I even tried to help them with sending them evidence of the guy splashing cash, chilling in his new hot tub, new car etc and they have done nothing to get my cash back from 1 guys. 'His wife said he's not in!!!" end of visit.... Originally I went with this company because of the confidence of Steve Browne. 'We're better than other companies' 'We'll get your money back' 'Don't worry we don't mess around" ALL RUBBISH!!! The customer service is shocking and if you make a complaint it doesn't get responded to properly. Instead you get some office guy in THEIR legal team telling you it's my problem because I approached their company not the other way around!!!!! what kind of response is that when I paid the premium for this company to work with me. Over 6 weeks now and still my complaint has never had an official response.. just emails sent back belittling me and mocking me!!!! SO i will keep people updated with my reviews to let people know how this continues as I am still a customer as they have my money so I will continue to review their service or lack of it.
1

2 years ago

review by thomasofyorkpub

#delivery(1/5) #price(1/5)

Instructed cobra on the basis they provided a no nonsense approach to the recovery of my 5k debt, payment was collected in full within 1 month.
Thanks to my account manager Peter who kept me informed all the way through.
5

3 years ago

review by Blocked Drains Manchester

Rushed through a job for a client before Christmas, despite promises no payment was forthcoming, came back in new year and decided to look for a debt collector, came across cobra on Facebook and give them a try, it was their face to face approach that appealed, pleased to say within 10 days of instruction my debt of £2200 has been paid in full. Thank you cobra.
5

3 years ago

review by Definition Detailing - Yorkshire

After a frustrating 10 months chasing up money from a very difficult client, I employed cobra financial to deal with this which was done very quickly and in a very reliable and professional way, couldn’t thank this company enough as now I can finally get on with building my company, highly recommend this company
5

3 years ago

review by Alan Heathcote

Cobra Deliver on all fronts
Was recently employed by cobra to help them secure buildings on sites were their enforcement agents deal with eviction of tenants who have took residence at commercial premises, struck up a great relationship with Steve and his team and they give us a steady stream of work down here in Sussex, also give them 2 historic debts to collect not much just over 3k and they collected within a month, great company great set a lads
5

3 years ago

review by SN Security - Sussex

In 10 years in business have never had to chase someone for payment so when my customer did not pay I was hesitant about employing debt collectors, cobra advised everything they do is captured on body cam and looking back at the footage of their work I can see why the debtor paid and can see they were professional throughout I feel silly for even worrying because the debtor was not worrying about not paying me
5

3 years ago

review by Mr Ratmadhu

After 3 months of not being paid for work I done, constant emails and phone calls got me knowwhere I contacted cobra they advised they would go visit debtor find out what problem is and work out how best to collect the debt, from instruction to finish they collected in just under 7 weeks
5

3 years ago

review by Logan Evans

I've just had Cobra collect a £15k debt from a client who ran rings round me for a couple of months.
They'd used us for about 18 months with regular small orders to "test us out" for bigger projects.
Then a load of regular bigger orders came in which was great but when we chased for payment out came the lies.
"It'll be paid end of next week"
"Just waiting to be paid by our client"
"It is on this weeks payment run"
Surprise surprise no payment arrived.
By the time I realised what was happening they'd owed me just over £15,000+VAT.
Honestly I felt like a right fool.
I started to research how to take legal action against them and how to take them court but was told that it could take several months before I found out if I was going to get paid.
Anyhow when searching for solicitors on Google I saw an ad for Cobra but dismissed debt collectors as the people you see on the telly.
Then saw the ad again when I was researching small claims court and thought what the heck.
All it took was one phone call and an email with all the invoices & paperwork attached and they actioned the case.
11 days later they'd collected the debt and their fees so it didn't cost me a thing.
3 working days later the money was in my business bank account.
I honestly couldn't recommend Cobra enough, they really got me out of a hole.
5

3 years ago

review by Promotional Fings

Having been ripped off by a so called debt collection service having seen the services of cobra in the mail online a i hesitantly contacted cobra about collecting a debt of 100k + I liked the fact they had been recommended by the mail online and liked the fact they have been trading for 10 years, I instructed them beginning November and today 8th Jan I have just received the most amazing email advising that cobra have been successful in collecting my monies in full, I have spoke to Laura at their offices and allayed my thanks and gratitude to the cobra team, looking back I glad I went with my gut feeling, cobra the only name in debt collection 5* +
5

3 years ago

review by kelly

As a business we was fed up of being fobbed off by non paying customers, whilst our invoices were not the biggest when they accumulate they add up, as a business we decided to send a message out that if we was not going to get paid for services provided then at least now we have a debt collector who will not mess about and go visit our debtors to achieve payment. Cobra thank you for all your hard work you have really give us a positive start to 2020.
5

3 years ago

review by Dev Modhwadia

I’ve recently had the pleasure of dealing with the team at Cobra Financial Solutions Ltd.

They achieved an excellent result for me, with excellent communication throughout the process.

I would highly recommend them.
5

3 years ago

review by Colin

Non payment for goods supplied employed cobra to get back what was rightfully my business, I found cobra on YouTube and decided to give them a try they managed to recover my 3000 debt in weeks.
Keep up good work cobra
5

3 years ago

review by Andrew ward

Used cobra to enforce a CCJ of £5289.00, I did not realise that cobra collected without a CCJ needless to say I will not be wasting time taking debtors for court in future will just come straight to cobra
5

3 years ago

review by Emma Megan

I employed Cobra financial solutions to act for me in a substantial financial problem with a client in June 2018 after they were recommended to me by a colleague of mine in the legal profession.I found them to be thoroughly professional,efficient in their response and they kept me informed at every stage of the recovery process. We achieved a result after the legal process had failed which I had not thought likely. I would have no hesitation in recommending this company to anyone or any company with a financial situation.
5

3 years ago

review by Mr David Clein. A@D Clein Services .

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
4

by Smart.Reviews

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Cobrafinancial.co.uk Review

Nationwide Face To Face Debt Collection Service we are the professionals employed by professionalsSpecialists in Debt Collection for Individuals Business039s right across the UK Worldwide

Cobrafinancial.co.uk Customer Service Contacts

No contact details for this company.

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