Columbus Direct

3.6 / 5

Columbus Direct

columbusdirect.com.au
30 Reviews
3.6 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.6 / 5

Trust Score

4.2

Reviews

1

Social

5

Featured

3.5

Technical

Is columbusdirect.com.au legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for less than 3 years
  • Facebook account found but audience is small
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

30

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

You have to be an authorized business owner in order to use this feature.
annuity.org annuity.org
1 review
5 5

Trust score (5/5)
Foresters foresters.com
1 review
5 5

Trust score (5/5)

When you choose Foresters Financial for your investment life insurance savings and retirement needs you benefit from an international presence and more than 140 years of financial strength and stability

TruStage trustage.com
1 review
5 5

Trust score (5/5)

Help protect what you value most in your life with insurance coverage from TruStage part of CUNA Mutual Group Get insurance at the speed of life Apply online today

CareCredit carecredit.com
1 review
5 5

Trust score (5/5)

Financing and paying for medical and healthcare procedures is easy with the CareCredit credit card including dental and beauty treatments not covered by insurance and even veterinary care

Pay-per-mile Insurance - Affordable Car Insurance metromile.com
1 review
5 5

Trust score (5/5)

Pay-per-mile insurance is an affordable car insurance for low mileage drivers If you don039t drive much you shouldn039t pay much for car insurance

healthinsurance.org healthinsurance.org
1 review
5 5

Trust score (5/5)
GoMedigap gomedigap.com
1 review
5 5

Trust score (5/5)

gomedigap.com

Acuity acuity.com
1 review
5 5

Trust score (5/5)

acuity.com

ehealthinsurance.com ehealthinsurance.com
1 review
5 5

Trust score (5/5)
Health insurance plans for individuals families employers medicare uhc.com
1 review
5 5

Trust score (5/5)

See what UnitedHealthcare can do for you Explore employer individual family Medicare-Medicaid health insurance plans from UnitedHealthcare

Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 0 mentions in other websites

Based on 327 reviews

Smart.Reviews

3.6

30 reviews

Trustpilot

4.2

297 reviews

Columbusdirect.com.au Review

Travel insurance for trips from Australia Get a quote for great value travel insurance from Columbus Direct

Columbusdirect.com.au Customer Service Contacts

No contact details for this company.

Share the company's rating

Share Preview

loading

Is this your company?

Access SmartReviews free tools for businesses and start getting closer to your customers today!

Last update: Wed, Mar 9, 2022 2:10 AM

  1. Smart.Reviews
  2. Categories
  3. Boat Tour Agency
  4. Columbus Direct

Write a review

Point: Average

Review columbusdirect.com.au

Photos of you review

*Supported files .jpg, .gif, .png, .webp

Columbusdirect.com.au Reviews & Complaints (30)

Filter reviews by tags

delivery

price 4.7 /5

quality

customer service

on-time

Since I found out about Columbus travel insurance it is the first one I go to, to get us covered and doing it online was very easy. Thank you. George
5

3 years ago

review by George Ward

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I left organising my travel insurance until the last minute and they were very friendly to deal with and organising it was a breeze. Bonus was the very reasonable price.
5

3 years ago

review by Elle U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have used Columbus for the last 8 years, and am always very happy with service, price and coverage. I'm sure I will continue with Columbus for all future travel.
5

3 years ago

review by Jennifer Wilson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have used Columbus Insurance for a few years now and each time I'm not disappointed. Their quotes are quick, very reasonable and cover all our requirements. I would recommend them without hesitation.
5

3 years ago

review by Mrs Diane

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Your consultant Andrew was the best I've dealt with when buying travel insurance, easy to set up and his "plain speak" made understanding what I was covered for simple well done Andrew
5

3 years ago

review by Jan N.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I recently went on a trip and got cheap travel insurance and my daughter got sick. Not only was I unable to call someone and ask the question what I would be covered for in the event the airline refused us boarding but I was charged an international phone rate to call the emergency line. I'm quite disgusted and I will never be taking out insurance with this company again.
2

3 years ago

review by Kara.r Y.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

My wife and I took out a one month worldwide policy for a multi-part trip in October 2017. I have used Columbus for over 10 years, and at least 15 different trips I have records for, and always liked their clear and easy website for purchasing policies. I'd never actually made a claim until this time. Then I discovered what they are really like! Trust me, you want to avoid them!

Firstly, there's the delays. It took 2 weeks of contacting them to even get a claims form emailed to us. Then the processing delays kick in. Weeks pass with no updates. Then finally, the questions begin. Receipts aren't enough poof of costs incurred - please provide bank statements; you must provide a medical diagnosis report; you must provide flight details that exactly align with the dates the policy covers (god forbid you have a policy that extends a day beyond your return!). And still no sign of a conclusion. This is for a AUD$200 claim for minor medial treatment in Oman, over 3 months ago - I'm now having to try and contact the medical centre there for a diagnosis report for an hour of treatment. I've spent hours and hours on completing Columbus' myriad array of forms and emails, all clearly intended to drive you away in confusion and weariness. I probably won't ever get my money from these crooks, but I can do my upmost to hit their business by alerting everyone I know (and those I don't!)
1

3 years ago

review by Paul T.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We have had an annual policy for many years with Columbus, and even had a small claim which went through seamlessly, so of course when we wanted a policy to cover a 4 month holiday, Columbus was our first stop. Of course we checked others, but Columbus was the best by far.
5

3 years ago

review by Graemeandterri Brown

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have used Columbus Direct for the past 4 years for a total of 10 Cruises, to date I have not had to make a claim, I have found their prices to be very competitive and I like the fact that they are underwritten by Lloyds of London
5

3 years ago

review by Robbie O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have used Columbus Direct a few times now and their prices are comparable and staff always helpful. I was recommended them by others who had used them and who were happy with them.
5

3 years ago

review by Barb J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I had a hassle free experience and was covered adequately on my recent business trip to South Korea. I thank all concerned for their assistance when I extended my stay and hence my cover and I will be using your service again, whenever I travel overseas.
5

3 years ago

review by Paul Spresser

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I couldn't claim my cancelled flights due to Zika virus in Thailand. Am pregnant & bought the policy before being aware warning was issued on same day. Staff didn't even know the warning had been issued however I was expected to know this. When employees in the industry are unaware of such warnings why are their customers expected to know this. Completely unjust in my opinion particularly when my Obstetrician gave me a certificate recommending I do not travel due to the updated warning. They also ignored the fact I had booked my accommodation for Thailand in January 2015 a whole year before the Zika outbreak occurred. Disappointed and disgusted. Will never bother with Colombus again.
1

3 years ago

review by Dani M.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I've had a transplant 3 years ago and this is the only insurance company that would provide me with medical cover and didn't cost an arm and a leg. This is the second time I am taking out a policy and couldn't be more happy with the ease of getting cover arranged online. Highly recommend to others; from simple cover to those with more complex needs like myself.
5

3 years ago

review by Ilona U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Have used Columbus quite a few time over the past ten years. Have not had any bad experiences in that time. If the situation ever arises when I do need to make a claim...Lets hope all ends well for me.
1

3 years ago

review by Passinfrew B.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I have spent hours and several emails on gaining under $100 for accommodation from Columbus direct for being sent to another opposite direction destination . I stilll doesn't understand why this happened and my ticket was not released for my flight by another airline. I was sent on a 50+ hour trip, over 2 days, without a shower or accommodation from Canada to Australia when I purchased a 30 hour trip itinerary. Columbus reneged by saying that they needed an explaination form the airline. The airline could not explain why this occurred. I sent all boarding passes, itnineraies and payment details, including the accommodation receipt to validate what had happened. My check-in number confirmed that I was not late for the flight. I would not reccommend Columbus direct. Spend your inurance dollar elsewhere.
1

3 years ago

review by Disappointed F.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I made a claim years ago and it was handled very efficiently. Now we are retired and are travelling more often. i can't say more to make it to minimum words.
5

3 years ago

review by Fletmac H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Have been using Columbus for some time now don,t seem to get any reward for return custom in fact the price of the policy is beginning to get quite high maybe have to start searching for better rate.In saying that have had no hassles with them what so ever made a couple of claims over the last 10 years with no problems
4

3 years ago

review by Ian Muntz

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

We have just taken out annual insurance for the third year, this year we had a claim and it was handled as good as you could expect for an insurance company, if we are traveling through the year next year we will be taken out insurance with them again.
5

3 years ago

review by David. U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The person was polite and helpful in setting up the quote BUT when I rang back to pay the quote (Couldn't do it on line because there were existing conditions) I waited on the phone for 55 minutes, got answered and got accidentally disconnected and then had to wait about another half hour. They covered me for existing conditions which made the policy quite expensive, I would have preferred not to have been covered for the existing condition and had a cheaper policy. I originally started using Columbus because they were cheaper than others but once there is an existing condition or 2 or 3..., the price goes up and up and up. I am not sure that they then compare with others. This time I decided to take the policy with out checking with other companies because of time pressure but in future i will be comparing prices again.
2

3 years ago

review by Kangaroosr E.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I have been a member now for 2 years but have yet to make a claim so not sure how good they are until that time.
The policy has everything I wanted with the usual restrictions as other policies.
So far so good
recommended but read the small print.
4

3 years ago

review by Kim Hopkins

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Load more reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 0 mentions in other websites

Columbusdirect.com.au Review

Travel insurance for trips from Australia Get a quote for great value travel insurance from Columbus Direct

Columbusdirect.com.au Customer Service Contacts

No contact details for this company.

Share the company's rating

Share Preview

loading

Is this your company?

Access SmartReviews free tools for businesses and start getting closer to your customers today!

Sign in to write your review

You’re moments away from writing your review.

Sign in

or sign in with

Facebook Google