comcast.com

3.7 / 5

comcast.com

3.7 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.7 / 5

Trust Score

2.8

Reviews

5

Social

5

Featured

3

Technical

Is comcast.com legit?

  • Many trusted websites are linking to this site
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Business is mentioned on Wikipedia
  • We found several negative reviews about this site
  • SSL Certificate Not Detected
  • Instagram account not found
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

6

reviews

vs

0

AI declined reviews

0%

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Based on 571 reviews

Smart.Reviews

3.7

6 reviews

Mamma

2

219 reviews

Sitejabber

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Trustpilot

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Comcast.com Review

No description for this company.

Comcast.com Customer Service Contacts

No contact details for this company.

Last update: Fri, Feb 9, 2024 3:52 PM

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Comcast.com Reviews & Complaints (6)

I have never dealt with as SORRY a company as Comcast. I went to their store and picked up the package for self installation and was told my home connection was active. It was NOT. They wanted to charge 30.00 to reconnect what SHOULD have been there.
I told them when I returned their used junk I would NOT pay for their error. A manager was standing by the side and NEVER offered any help. The store is in Peoria IL. A leopard does not change its spots comcast/ xfinity. I learned a valuable lesson do NOT try to deal with these ignorant vultures
2

3 years ago

review by Mdw151 M.

After being suckered by a smooth talking salesperson to come back to Comcast, being promised the world, one of the things I had asked for, a simple thing was to be billed on the 18th. Now we are getting billed on the 3rd, and when I call to change that date, they say they only way I can do it is to cancel my service, then sign back up on the 18th, and in between that, have no service and then on top of everything get billed a reactivation fee, amazing lack-off-customer-service there.
I am having financial issues as my wife has been without a job for over a year and is finally re-employed and I am trying to catch up with the bills and debt and a simple request seems to be like moving the world over a few inches. Not asking for a super natural occurrence here, a simple change of the date and that would help me tremendously.

And Obviously comcast did not ask me to write this review, they might be smart enough too though
1

3 years ago

review by Pcmaniac X.

I have been Comcast customer for the past 5 years and really really dislike them but unfortunateley am stuck with them.
With Comcast there is no knowing how much your future bill is going to be. They always come up with new fees and when you call their customer service they will apologize for the "mistake". I wish there was a 0 star option, because they diserve it!!
2

3 years ago

review by Mariagoli Q.

Almost made the mistake of switching to Comcast, but after the fiasco below, I stayed with AT&T:

Day 1:
Called AT&T to renew, and did not get a good offer.
Called Comcast to order service, and they hung up on me
Called Comcast to order service again, and they hung up on me again
Called Comcast to order service a third time, and was able to schedule an install the following day

Day 2:
Received call from Comcast that they would be late
After appointment time lapsed, called Comcast and they said they would still be there
Received call from Comcast that they don't have the hardware, but would still be there
Received call from Comcast that they need to reschedule to tomorrow

Day 3:
Called Comcast 1 hour into appointment, and find they scheduled for two days later
Called Comcast to cancel and they hung up on me
Called Comcast to cancel, and they said I was still in the appointment window, and they will escalate
Received call from Comcast escalations who said they need to have the contractor call me for install
Received call from Comcast who said Comcast lost the ticket, and I was not scheduled
Comcast scheduled for two days later but could not guarantee, since it may be "dark"

Day 4:
Called AT&T & got a better renewal deal ($60 cheaper + Faster Internet)
Called Comcast and cancelled everything...
1

3 years ago

review by Netmatt V.

I've been with Comcast for over 6 years. When I recently moved, I found a package online, but had a few questions. I called customer service and they convinced me to make the change on the phone. However, they were unable to honor the price I saw online until after the installation. That should have been my first clue. When I called customer solutions back after the installation (as I was instructed to), surprise, surprise, they did not honor the price. When I called to complain, the promotion package was expired. They were able to make some adjustments, but the free channels (HBO and Streampix) were unavailable. They would not honor any of their promises. Classic bait and switch. I'm now stuck in a two year contract.
2

3 years ago

review by Sammi1170 U.

We found that this business has an active Facebook page with 105112 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have found that this business does not have SSL (secure sockets layer), which means that you should think twice before trusting this business with your data, such as personal information or credit card details, because your information will not be digitally connected to a cryptographic key and secure connection cannot be established. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We discovered that this business has a Wikipedia page. To us this shows that the business is credible and well known for its products, services or innovation.
4

by Smart.Reviews

Comcast.com Review

No description for this company.

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