crafthousecoffee.co.uk

4.5 / 5

crafthousecoffee.co.uk

4.5 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.5 / 5

Trust Score

4.9

Reviews

3.5

Social

5

Featured

4.5

Technical

Is crafthousecoffee.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Instagram account found with large audience
  • Facebook account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
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We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

26

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Based on 27 reviews

Smart.Reviews

4.5

26 reviews

Trustpilot

3.7

1 reviews

Crafthousecoffee.co.uk Review

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Last update: Tue, Sep 7, 2021 2:42 AM

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Crafthousecoffee.co.uk Reviews & Complaints (26)

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delivery 4.6 /5

price 5 /5

quality 5 /5

customer service

on-time

I’ve been buying from Craft House for months and only have good things to say!
5

1 year ago

review by Paula Johnston

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Continually cracking coffee and service from Tom and the guys at Craft House since day 1. I’ve never failed to be excited when my sub lands on my doormat
5

1 year ago

review by John Moore

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Arrived quickly and had been roasted just 2 days prior to delivery.
5

1 year ago

review by Sian Keast

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The service from these guys is excellent, and I like the fact you can change the auto-renew to a specific time-interval that matches your consumption perfectly - I dialled mine from the default two weeks down to an 11 day interval.
5

1 year ago

review by Simon Knaggs

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have been buying coffee from CHC for a few months now and the delivery is always very quick and I have never had to chase an order.
5

1 year ago

review by Douglas X.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Clear emails about when the coffee has been shipped - this seems to now line up with when it's actually sent, rather than being automatically sent the next day. Unless the next day just happened to line up with the shipment date! In any case, it arrived two days after ordering, perfect. The development espresso is so tasty!
5

1 year ago

review by Simon Knaggs

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have bought numerous coffees from Craft House Coffee, and each one has been delicious! The number of coffees on offer is great, and orders are fulfilled quickly. I will always keep Craft House Coffee at the forefront of my mind whenever I want to buy coffee.
5

1 year ago

review by U. P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

They shipped me 2kg of splendidly roasted beans as fast as humanly possible during a global pandemic and over Easter weekend.
5

1 year ago

review by Tim Button

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I’ve had craft coffee in the past and always found it to be really good, so I thought I would try ordering from the website. I wasn’t disappointed, it really is an excellent service and fantastic coffee as always.
5

1 year ago

review by L. D.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I’ve been ordering from craft house for just over a year now, their coffee is absolutely incredible. I’d highly recommend tHeir subscription service to anyone looking to try some different, top notch coffee every month.

Ps. The Kenyan coffee is outrageous!
5

1 year ago

review by Dylan Mckenzie

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Service is great but Disappointed it was reduced by 10% in a few days!!!
3

1 year ago

review by Simon Warburton

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Have subscribed for over a year now. Delicious coffee, wrapped up in a wonderful service love it!!
5

1 year ago

review by James Coy

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have been using Tom and his team as my go to coffee supplier for a while now. I have a monthly subscription and have always had new and exciting coffees being delivered but you can also request a different one or repeat if you liked it with a simple email/phone call.
I have the same choice as new customers and the service is excellent as you would expect from a small personal company.
The recyclable packages are also very important.
5

1 year ago

review by Jez Sherwood

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered Papua New Guinea, Burundi and Rwanda. Great coffees, perfect roast, intersetin flavors and clean cups (specially Papua New Guinea).
5

1 year ago

review by Patrik Palm

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

My beans rrived within 48 hours of ordering - brilliant!
5

1 year ago

review by Michael Luntley

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Signed up for 2x500g reach month. Generally happy enough with the service. Communication via emails is prompt which was great. First bag was posted however it never arrived for 6 days, however craft communicated week via email, and sent and additional bag when my coffee hand l hasn't arrived. So that was a nice gesture. Only thing would be the delivery to ensure when it's posted it comes within a couple of days.

One other thing I would have liked was a card telling me about the coffee, and where it was grown etc that you could read as your drinking the coffee.
3

1 year ago

review by C. M.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Tom and his team always provide a wonderful service. They are friendly and helpful, and the coffee is genuinely the best coffee I've ever had. And I'm a massive coffee snob. I have recommended Craft House Coffee to many people and they all love it too!
5

1 year ago

review by Emma E.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Amazing coffee, arrived at my doorstep just 2 days after roasting!
5

1 year ago

review by Y. H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Great service easy to order and quick delivery, however in my opinion the Tairora Papua New Guinea Coffee does not match up to usual standards of Crafthouse Coffee’s I’ll stick to the Naturals from now on.
5

1 year ago

review by W. K.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I love their coffee and you cant complain when they ship the freshly roasted coffee the day after I put in my order.
5

1 year ago

review by Mr Andrea

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Crafthousecoffee.co.uk Review

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