creditfixme.co.uk

I have been left worse off than ever I've had an attachment of earning for 8ths even though supposed to be protected and still happening now I have made the calls and emails to creditfix never a call from them I'm seeking legal advice

my supervisor keeps getting changed they don't answer emails or phone calls waiting weeks for a refund and keep getting answered" being arranged by the correct department should receive it shortly please call back if you dont" ya 2 months of calling back customer service non existent

I have overpaid and was told that I would be getting refunded, but all of a sudden it appears that although I have overpaid by £ 1914 pounds their will be no refund from their closure department in no less Mauritius the same department who told me that I was due the refund, totally struggled for 3 years which this extra money could have helped me as a single parent with 2 kids, absolute discrace from this company

So my IVA was transferred from Knightsbridge to creditfix in Nov 2017, got a text today (08/03/18) saying that my annual review was outstanding. I called to ask whays this was all about and was told an emial was sent to me asking for information. I checked my emails and nothing from creditfix other than a thank you for your payment email. So i ring back and ask again where is this email i was meant to get? its on its way (so im guessing one wasnt sent before). I tried the live chat and spoke to Alistair he was good found information faster than the 2 ladies before from the review team, but still unable to get point across (not Alistairs fault). when the link arrived i opened it to find they wanted all my log in details fro my internet banking, so i rang my bank who said DONT NOT UNDER ANY CIRCUMSTANCE GIVE THAT INFORMATION TO THEM. So i ring creditfix back and got through to a fantastic lady called Katelyn (hope spellings right) who sorted all my issues out fast and pain free paperwork in post for me to do. fingers crossed all goes smoothly from here on. review poor as far but maybe there is light ahead.

Terrible after initial communications no contact whatsoever, even contacted The Ombudsman about my PPI claim and now have £1,900.00 of my money. Kept waiting on phone 15-20 mins each time I rang then cut off ! Lack of communication is appauling.

payment was due the 1st but nothing happened went on chat took long time to sort it out made payment through chat heres hoping they dont take two payments they didnt seem bothered about me i was worried as never had one single problem with knightsbridge so now worried they will take two payments out you couldnt get through by phone will always worry it will happen again .

I am 42yrs old I had an iva with Knightsbridge. It was tranfured to you lot. I was a sucessfull Porsche technician. After a stroke an 36 Unfortunately I ended up with an Iva Knightsbridge were fantastic. Completely understood my situation, after it was creditfix who collected my payment I apparently got behind but I didn't realise. So my payments are more than twice. I'm disabled and really don't know why

I have had my iva for one year now and have received great customer service. Best thing I’ve ever done

I have paid off my Iva a year ago but still takes monthly payments out o bank I had letter to arrange the over payment to be paid back into my account I was told 5 to 6 weeks to wait I then said you have taken the money out of my account every month so why should I wait that long still no payment 6 weeks later so I rang them and there said it would be another 5 days . Seems to me there will take your money but won’t pay back what is owed