Crisp

3.5 / 5

Crisp

3.5 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.5 / 5

Trust Score

2.5

Reviews

2.5

Social

5

Featured

5

Technical

Is crisp.chat legit?

  • Many trusted websites are linking to this site
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Linkedin account found with large audience
  • The company has an ANDROID app
  • The company has an IOS app
  • We found several negative reviews about this site
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

4

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Messenger messenger.com
5 5

Trust score (5/5)

Nutze den Messenger um umgehend und kostenlos mit den wichtigsten Menschen in deinem Leben in Kontakt zu treten Die Funktionalitxe4t ist mit SMS vergleichbar du musst jedoch nicht fxfcr jede Nachricht bezahlen die Nachrichten werden xfcber deinen Datentarif versendet

voipo.com voipo.com
5 5

Trust score (5/5)

Vonage vonage.com
4.9 4.9

Trust score (4.9/5)

Vonage offers flexible and scalable voice messaging video and data capabilities across Unified Communications Contact Centers and Communications APIs

Twilio twilio.com
4.9 4.9

Trust score (4.9/5)

Email Delivery Service sendgrid.com
4.9 4.9

Trust score (4.9/5)

Delivering your transactional and marketing emails through the world039s largest cloud-based email delivery platform Send with confidence

VoIP Softphone Softphone Software - Softphone Application Provider adoresoftphone.com
4.9 4.9

Trust score (4.9/5)

Softphone Provider Make calls with Softphone software a VoIP Mobile Dialer that connects your voice over Internet Protocol VOIP Supports voice chat video call call recording and more

Email Intelligence Email Analytics and Delivery Platform sparkpost.com
4.9 4.9

Trust score (4.9/5)

The worlds first predictive email intelligence platform helping brands predict and optimize email performance with unprecedented data visibility

dialmycalls.com dialmycalls.com
4.8 4.8

Trust score (4.8/5)

Video Conferencing Web Conferencing Webinars Screen Sharing zoom.us
4.8 4.8

Trust score (4.8/5)

Zoom is the leader in modern enterprise video communications with an easy reliable cloud platform for video and audio conferencing chat and webinars across mobile desktop and room systems Zoom Rooms is the original software-based conference room solution used around the world in board conference huddle and training rooms as well as executive offices and classrooms Founded in 2011 Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done Zoom is a publicly traded company headquartered in San Jose CA

call-em-all.com call-em-all.com
4.8 4.8

Trust score (4.8/5)

Based on 22 reviews

Smart.Reviews

3.5

4 reviews

Mamma

2

5 reviews

Sitejabber

1.8

5 reviews

Trustpilot

3.7

8 reviews

Crisp.chat Review

Discover our Customer Messaging Platform for Startups SMBs The one stop for sales marketing support in one software Crisp 14 Days free trial No credit-card required Try now We provide Knowledge base Team Inbox Chatbot CRM and multiple other features to let you build your own way to customer success

Crisp.chat Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 4:10 AM

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Crisp.chat Reviews & Complaints (4)

Filter reviews by tags

delivery

price

quality

refund 3 /5

customer service 3 /5

This company back in august of 2018 promised us a new version "v3" that they called it. That basically had everything that we needed. Then we were told end of Jan, then Feb, then march, then end of May, then were just told end of September of 2019. They coerced us into buying the larger package stating it was going to come out and its worth it. After over a year with the company - horrible customer service, very rude responses and to be honest a very sub par and confusing platform. we highly suggest any company looking for a chat service to go somewhere else. This company offered no refund based on the lies, and ignored us after the fact. There are many complaints as you can see online about Crisp. They are all warranted. Horrible.
1

3 years ago

review by John L.

#delivery(3/5) #price(3/5) #quality(3/5) #refund(3/5) #customer service(3/5)

Crisp chat has a very nice GUI however it is not user friendly, when asking for help you get referred to their documents which don't cover everything. The biggest issue I face is you can't edit user accounts as an owner - This is ridiculous how is any large business supposed to get this up and running I have to go to each user individually to setup! I also hate the fact that my users can see my billing information and other admin settings, they don't allow for the users to change them but it's just unprofessional to let staff see configuration options that does nothing but add confusion! They also ignore feature requests and the chat seems to be in early stages of development as most things I try to do are so basic! They got a 3 star as I like the system it just lacks many features and doesn't seem like it's going to be changed anytime soon.
1

3 years ago

review by Ry T.

#delivery(3/5) #price(3/5) #quality(3/5) #refund(3/5) #customer service(3/5)

Used the premium service for a while for some of our websites, but found the app to be highly unreliable. Cancelled the service, then found that we were still charged after having cancelled the service. They refused to refund us for the cancelled service. Have contacted the bank to prevent further charges and to dispute the charge. I would recommend using another live chat software for your website. Their service goes down pretty often.
1

3 years ago

review by Samuel P.

#delivery(3/5) #price(3/5) #quality(3/5) #refund(3/5) #customer service(3/5)

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
4

by Smart.Reviews

Crisp.chat Review

Discover our Customer Messaging Platform for Startups SMBs The one stop for sales marketing support in one software Crisp 14 Days free trial No credit-card required Try now We provide Knowledge base Team Inbox Chatbot CRM and multiple other features to let you build your own way to customer success

Crisp.chat Customer Service Contacts

No contact details for this company.

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