PVC-u Windows Doors Conservatories Crystal Direct

3.5 / 5

PVC-u Windows Doors Conservatories Crystal Direct

3.5 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.5 / 5

Trust Score

3.4

Reviews

1

Social

5

Featured

4.5

Technical

Is crystal-direct.co.uk legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Linkedin account found with large audience
  • We found several negative reviews about this site
  • Facebook account not found
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

8

reviews

vs

0

AI declined reviews

0%

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Based on 66 reviews

Smart.Reviews

3.5

8 reviews

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3.3

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Crystal-direct.co.uk Review

Leading manufacturers of PVC-U Windows Doors Conservatories We supply to the new build refurbishment home improvement construction industries

Crystal-direct.co.uk Customer Service Contacts

No contact details for this company.

Last update: Fri, Feb 9, 2024 3:58 PM

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Crystal-direct.co.uk Reviews & Complaints (8)

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delivery 3 /5

price

quality 4 /5

customer service 3 /5

on-time

Recently had door delivered with the new style hinges 2D
on completion of fitting door noticed door was binding on the frame due to hinges, don't really know why Crystal changed from a really good hinge to this one?
1

3 years ago

review by Bromham Windows

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

having worked with Crystal over the last few years they are a professional company who offer a great service to the merchant sector providing great POS information and also setting up excellent displays so customers and professionals alike can see the quality of their work would recommend them to work with customers and merchants
5

3 years ago

review by Nick Ackroyd

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We've worked with Crystal Direct for several years now and we have found them to be professional, deliver a great product are nice people to do business with. I'd recommend them, definitely.
5

3 years ago

review by Joanna Mulgrew

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Crystal Direct window
Damaged window, possibly caused by poor delivery service from delivery driver I received from your company on May 13th, 2019.

At the time, only my wife and son were at home (it's note that my son is not physically fit only 13year old) and the window arrived at 19:30 evening. However, the driver refused to carry the window frames and windows off the track because we had been told that he ‘had a long day at work’. So, he insists that my son will have to do the job, he had no choice but to do so with the risk of injuries. Although, after a few arguments with the driver he then finally agreed to carry the rest of the windows to our door. Unfortunately, we did not inspect the quality of the item until the day of installing it. we suspect that the driver may have accidentally cracked the window while carrying the item.
I trust this is not the way to conduct business with valued customers.
I've send many emails and contacted the Crystal Direct customer services, but they have not given a response regarding the damaged window for every email I sent to them.
1

3 years ago

review by SiewLam Wong

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

used for 20 years that shud say it all
thankyou
5

3 years ago

review by David Thompson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We have Used Crystal for Many years now and always found there service 2nd to none and will continue to use them for there sales and service.

Mike Willard
5

3 years ago

review by First Windows

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We have now been working with Crystal for a number of months and all aspects of their service and products have been excellent.

Kris Jones, Huws Gray
5

3 years ago

review by kris jones

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
3

by Smart.Reviews

Crystal-direct.co.uk Review

Leading manufacturers of PVC-U Windows Doors Conservatories We supply to the new build refurbishment home improvement construction industries

Crystal-direct.co.uk Customer Service Contacts

No contact details for this company.

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