3.5 / 5
Trust Score
3.4
Reviews
1
Social
5
Featured
4.5
Technical
Is crystal-direct.co.uk legit?
- Many trusted websites are linking to this site
- The SSL certificate is valid
- This website has existed for more than 3 years
- Linkedin account found with large audience
- We found several negative reviews about this site
- Facebook account not found
- Instagram account not found
- Business not mentioned on Wikipedia
- Pinterest account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
8
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 0 mentions in other websites
Based on 66 reviews
Smart.Reviews
3.5
8 reviews
Trustpilot
3.3
58 reviews
Crystal-direct.co.uk Review
Leading manufacturers of PVC-U Windows Doors Conservatories We supply to the new build refurbishment home improvement construction industries
Crystal-direct.co.uk Customer Service Contacts
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Last update: Fri, Feb 9, 2024 3:58 PM
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Damaged window, possibly caused by poor delivery service from delivery driver I received from your company on May 13th, 2019.
At the time, only my wife and son were at home (it's note that my son is not physically fit only 13year old) and the window arrived at 19:30 evening. However, the driver refused to carry the window frames and windows off the track because we had been told that he ‘had a long day at work’. So, he insists that my son will have to do the job, he had no choice but to do so with the risk of injuries. Although, after a few arguments with the driver he then finally agreed to carry the rest of the windows to our door. Unfortunately, we did not inspect the quality of the item until the day of installing it. we suspect that the driver may have accidentally cracked the window while carrying the item.
I trust this is not the way to conduct business with valued customers.
I've send many emails and contacted the Crystal Direct customer services, but they have not given a response regarding the damaged window for every email I sent to them.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
thankyou
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Mike Willard
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Kris Jones, Huws Gray
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 0 mentions in other websites
Crystal-direct.co.uk Review
Leading manufacturers of PVC-U Windows Doors Conservatories We supply to the new build refurbishment home improvement construction industries
Crystal-direct.co.uk Customer Service Contacts
No contact details for this company.
Share the company's rating
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Access SmartReviews free tools for businesses and start getting closer to your customers today!
on completion of fitting door noticed door was binding on the frame due to hinges, don't really know why Crystal changed from a really good hinge to this one?
3 years ago
review by Bromham Windows
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)