Tile Stores UK Tile Suppliers Distributors CTD Wall Floor Tiles

4.6 / 5

Tile Stores UK Tile Suppliers Distributors CTD Wall Floor Tiles

4.6 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.6 / 5

Trust Score

4.2

Reviews

5

Social

5

Featured

4.5

Technical

Is ctdtiles.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found with large audience
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

8

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Based on 1715 reviews

Smart.Reviews

4.6

8 reviews

Trustpilot

4.9

1707 reviews

Ctdtiles.co.uk Review

CTD Tiles - Suppliers of the Gemini Wall Floor Tile Collection CTD is your one stop shop for tiles with showrooms nationwide

Ctdtiles.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, Sep 7, 2022 2:37 AM

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Ctdtiles.co.uk Reviews & Complaints (8)

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delivery 4 /5

price 3 /5

quality

customer service 5 /5

on-time

Great choice & even better service & advice. Manager Paul went the extra mile to guide us on the best choice of tile from their extensive range for our 80 sq m project. He spent a lot of time discussing with us our needs and really helped with suggestions and pointing out aspects we hadn't thought of. Having looked at other suppliers in the area we found CTD provided the best personal service. Highly recommend.
5

3 years ago

review by Noel

I ordered wrong tiles, so emailed customer care and corresponded wit Leane customer service manager, she was very helpful and organised the delivery of the correct tiles without any fuss, and I got a full refund for my error, brilliant
5

3 years ago

review by Margaret Luck

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Two sides to every coin and we have gone through some exceptional times but I placed an order online that appeared to be in stock and available to collect next day at my local branch but told me to wait for an email confirming they were ready to collect. 4 days later l thought l should ring the branch just to see if they were or weren’t available. The guy in store was great, very helpful and no complaints from their point of view, my issue being he mentioned that my online order does not come through to them as an order to be fulfilled and the first he knows about it is when l ring and provide my order number. This seems incredible that such a large organisation doesn’t have a joined up system and l wonder what would have happened if l hadn’t rung.
Anyway got tiles, laid them, look great would use them again but would go straight to store.
1

3 years ago

review by David Stone

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We've been into the Oxford branch trying to find some suitable quarry tiles, when we found one suitable we were given a sample to try then today we went to order some the staff were very attentive and helpful. Would definitely use this store again if the need arose
5

3 years ago

review by Brian Cullum

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The cost of the tile edging went from £7.99 in February to £ 18 50 in May bit of a price rise!!!
2

3 years ago

review by Ron Clements

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I can't praise more the service I received from CTD tiles, especially one of the reps Joshua Groener. He has been extremely professional and knowledgeable in many areas of the construction not only with the tiles and flooring, his advice helped me with speeding my project along. It is a shame that in the end due to Covid I couldn't finalise the order through, but his expert advice allowed me to complete my refurbishment on time. Thank you.
5

3 years ago

review by Anna Kaa

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Tiles were due to be delivered on a Friday between 9-12pm, they arrived on Monday 12.21. I spent hours trying to find out from CBT Tile company what had happened to my tiles. On Friday I was told the tiles had already been delivery at 10.48, we searched in the neighbourhood of the delivery address all weekend to see where they might have been delivered. On Monday I phoned and was passed onto from Kings Norton Branch to Newcastle and back again, was given a promise of a phonecall to tell me what had happened to my tiles. I never heard back. Then I was on the point of doing a click and collect from another shop, when they suddenly arrived. So much stress because of lack of information. If I had known they were arriving today, then I could have just saved myself and others this stress.
1

3 years ago

review by Nicola Endicott

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We found that this business has an active Facebook page with 21000 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
5

by Smart.Reviews

Ctdtiles.co.uk Review

CTD Tiles - Suppliers of the Gemini Wall Floor Tile Collection CTD is your one stop shop for tiles with showrooms nationwide

Ctdtiles.co.uk Customer Service Contacts

No contact details for this company.

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