4 / 5
Trust Score
3.3
Reviews
4
Social
5
Featured
4.5
Technical
Is cubavera.com legit?
- Many trusted websites are linking to this site
- The SSL certificate is valid
- This website has existed for more than 3 years
- Facebook account found with large audience
- Instagram account found with large audience
- Business is mentioned on Wikipedia
- We found several negative reviews about this site
- Pinterest account not found
- Linkedin account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
3
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 0 mentions in other websites
Based on 40 reviews
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4
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4.1
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Cubavera.com Review
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Last update: Wed, Mar 9, 2022 1:48 AM
Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 0 mentions in other websites
Cubavera.com Review
No description for this company.
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Checking he order on Friday afternoon at 3:30 PM, the package still hadn't left their facility. At this point I called the customer service number to resolve the issue. The rep I spoke to was surprisingly aloof towards my predicament. When I asked why my shipment I paid extra to get overnighted hadn't even been shipped after 24 hours, I was told that overnight shipments purchased after 12 PM don't ship until the following day. Nowhere during my order was this stated. The only place I found this was in the shipping policies link at the bottom of their webpage.
Since, it hadn't left yet, I asked to have my order canceled. To this I was told "the package has already been put together, and is at the shipping area for pick. It is to late to cancel. " I was also refused a reimbursement on the overnight shipping charge. Following the tracking #, the package didn't even get picked up for another 2 hours, plenty of time to stop shipment with minimal effort.
So in summary, my "overnight" shipment didn't arrive until 4 days after my initial order. I had to run around like a madman to find replacement clothes the night before my vacation. The icing on the cake was in addition to refusing to refund the shipping fee, I was deducted a restocking fee from my refund.
3 years ago
review by Spruce488 A.