dailypoppins.co.uk

3.8 / 5

dailypoppins.co.uk

3.8 Average
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3.8 / 5

Trust Score

4.2

Reviews

1

Social

5

Featured

4.5

Technical

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33

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Dailypoppins.co.uk Review

Domestic and Commercial Cleaning Services from Daily Poppins If you need home cleaners that will leave your house sparkling then try our domestic cleaning services Professional Reliable Guaranteed customer satisfaction Book an affordable domestic cleaner online today We have over 50 branches across the UK

Dailypoppins.co.uk Customer Service Contacts

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Last update: Wed, Mar 9, 2022 3:34 AM

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Dailypoppins.co.uk Reviews & Complaints (33)

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delivery

price 3 /5

quality 5 /5

customer service 3 /5

on-time

They charged my friend in Berkshire £84 per hour for two cleaners - and that was for the regular weekly clean, not a special one-off blitz.
2

3 years ago

review by Anonymous

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Trustworthy, fabulous ladies, who do a great job cleaning my fathers house once a week.
Agnes and Arthur who run the Daily Poppins In Woking are fantastic with what they do, always flexible when I’ve had to change dad’s appointment time at extremely short notice due to some unforeseen issue.
Overall Highly recommended!!
Much appreciated. Thank you Daily Poppins Woking.
5

3 years ago

review by Jaroslaw Tylutka

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The Daily Poppins team is providing a house cleaning and bed change service for my mother who is recovering from serious illness. The service to date has been excellent and the personnel who visit are always efficient, helpful and pleasant. On Daily Poppins’ recommendation the cleaning has moved from weekly to bi-weekly; nice to see the provision of the best service to the customer being more important than making an easy £.
5

3 years ago

review by J

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I was assured when i signed up for this cleaning service ( it operates as a franchise) that it was professional, hence the cost / hour perhaps being justified- £22. £176 we were charged for 7 hours of cleaning. I had 2 cleans with the first one being good, the second clean was v poor and we were overcharged by an hour. Despite contacting the area manager about my concerns and sending photos of evidence that she asked for i haven't been reimbursed, my keys were dropped back through the letter box and that was it!
I have made a formal complaint through the link they sent us.
2

3 years ago

review by Sarah

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We have been using Daily Poppins Kent for 6 months now, being a couple who works we were trusting this company with our keys as we are not around the house, the work that it had to be done was a general clean fortnightly and it was minimum again as we are never home, they charged us full 3 hours for 3 people to rush around for 30 mins, the job was always inconsistent and mediocre, they would leave toilets without a brush, or showers half way cleaned and never scrubbed between the tiles, bathroom floor without moping, kitchen cupboards without wiping, high surfaces were never cleaned (above wardrobe). Recently they scratched my staircase wall and cleaners have said it wasn't them, I have stopped my contract and now I'm using another company. NEVER AGAIN
1

3 years ago

review by Christie Castellanos

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I was extremely underwhelmed by the deep clean performed by Tania ONeils, North West Kent branch of Daily Poppins. Although yes they did clean my house, they missed quite a few areas I would expect cleaned on a normal clean let alone a deep clean performed by 4 cleaners. Corners of the skirting boards were missed, shelves were dusted but only around the objects on them, the undersides of the taps in the bathroom were untouched, all my windows were smeary (I had to go around and sort them all out myself). Two of the cleaners were great but two were just young girls who were clearly new and learning the trade, they spent time standing around in the hallway looking bored, one sweetly played with my 2 year old but I wasn't paying for her to play I was paying for her to clean.
The house had been cleaned I give them that, just not a full deep clean in my eyes and not to a standard I think was high enough to warrent the price they charge. I waited for Tania to call me to see how I had got on but I ended up calling her after 48 hours of nothing. She admitted the two more experienced cleaners had told her the younger girls weren't working to full capacity that day and offered me a 10% discount as I had decided I wasn't going to continue with regular cleans. I agreed but still felt cheated. When asked for payment via email I voiced my feelings again and Tania has eventually agreed to give me a 25% discount, but then she went on to threaten me that I'll be chased by Daily Poppins with legal letters if I don't pay by the end of the weekend, great customer service Tania ????
Basically I wouldn't recommend this company, I gave two stars because they did clean the house but no way to the standard I was expecting. The customer service is very poor and they charge full price for cleaners who are inexperienced. I have two children and this was supposed to be a treat for me, it just left a sour taste in my mouth, poor effort Daily Poppins'
1

3 years ago

review by Claire Marsh

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I have no experience of the cleaning, however I was behind a daily popping car on M4 today, and regularly were cigarette butts flicked out of the car onto the verge hedgerows. There was other littering from the passenger side of the car. If this is a representation of the business, I would not employ them to clean my possessions.
2

3 years ago

review by Ben Rose

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We are really delighted from the service by Daily Poppins in St Albans, we’ve had them in regularly for a couple of years now and they have never missed a service and are always on time. The clean itself is excellent it’s always a pleasure to come back to a lovely clean home on Fridays. Highly recommended!
5

3 years ago

review by Nicole Hayes

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have been using Daily Poppins Peterborough branch for 3 years.
Initially I just wanted a one off clean, but they did such a good job, I have used them on a monthly basis ever since.
Jill is very accommodating and fits the clean around my needs.
The house is cleaned to a good standard and sparkles for days afterwards.
5

3 years ago

review by Denise Jarvis

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I’ve been using Daily Poppins in the Brackley area for a few months now and the standard of service has always been excellent. Absolutely wonderful service and staff. They are always very responsive when I try to get them book in and always accommodate my requests quickly and efficiently. The house is always wonderfully clean and I get 5* compliments from my guests every time. Thank you Daily Poppins!
5

3 years ago

review by Maria Knowles

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I had the daily Poppins girls in to clean my elderly parents home, the girls were fantastic, the house was sparkling & smelt lovely.This was just going to be a one off service to get my parents back on track, but is now a weekly service, I would highly recommend Daily Poppins!!
5

3 years ago

review by mary

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have used Daily Poppins - Reading for about 6 months.
During this period, I had numerous of issues: cleaners left the underfloor heating on despite being asked to check if it is off. The result was huge electricity bills. Cleaning as such was not up to standard as well - I have found condoms, plastic bags and rubbish (on several occasions) left after they cleaned my serviced apartment. I have found dirty dishes in the dishwasher - cleaners never washed. All these were photographed and sent to management company which assured me that will communicate it with Daily Poppins and that this will not happen again.
Well, it did not get any better at all. In fact, I had many other issues going forward (my brand new hoover Henry went missing, etc...).

In the end, when I terminated my contract with the management company and requested my linen back, I was only given part of them.
Justine from Daily Poppins was not particularly helpful when I asked her for the rest and told me to ask the management company. Management company on the other hand said that at the start of my contract I gave the new linen directly to Daily Poppins so I had to ask them.
Both - Daily Poppins (Justine) and the management company refused to take responsibility for the missing linen and for all the issues in the past.
In the end, I lost a lot of money because of Daily Poppins and the way they operate as a cleaning company.
I would NOT recommend this company to anyone!
2

3 years ago

review by Kalin Yordanov

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Daily Poppins have come to me regularly in Rushden Northants for the past couple of years. The women always clean efficiently and the house smells fantastic after they leave. They clean so well it lasts for ages after they have finished. They take great care with our possessions and watch that they don’t let our dog escape. I could not praise them more highly. They clean if we are here and if we are out to the same high standard
5

3 years ago

review by Jasmine Simeone

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Emma,Som and Linda clean our house and are excellent.
5

3 years ago

review by Ronald Short

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Been using Daily Poppins for nearly 4 years now and very happy with my fortnightly clean
Professional, great communication, efficient and accommodating
5

3 years ago

review by Bethan Sterrett

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have used Jill’s team from Peterborough for 3 years. I love cleaning Tuesday’s, the house is sparkling. The teams are professional and friendly and offer an excellent service. The best part of Daily Poppins, you can tailor your house cleaning to your specific requirements.
5

3 years ago

review by Dianne Kinsella

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I made an enquiry into a one off clean and received a quick response from Anna. She provided with options of the different packages they do for one off cleans. I selected the 'Midi' clean. Anna was really great as my availability and scheduling for being home was tough, but they were really flexible. I sorted out a date, but finalised the time the day before, which worked for me.
She sent 2 of her team to my house and then were swift, professional and great at delivering on what I booked within the time allocated for the work to be done. They were so professional as they kept talking to a minimum and if they did talk it was whispering as they didn't want me to know I was there. Although i was home i tried to keep out of their way to help them get the job done.
I would 100% use them again and would 100% recommend using Daily Poppins.
Thank you!! Great job!!
5

3 years ago

review by Mr T

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have dealt with Pawel and his team at daily Poppins of Northamptonshire, Northampton for several years and I have no hesitation in recommending his services. Excellent service and fantastic results. Always a pleasure to deal with.
5

3 years ago

review by Wendy Benford

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Well, the cleaner was okay, but she left a few bits and bobs which we asked them to rectify. The administrators for the Oxford branch were horrendous. For some reason the bank declined our card and we offered to pay by alternative means. We were given threats of court action! It was the rudeness that is compelling me to write this review. They need to understand that you don’t threaten your customers over small mistakes especially when they’re offering to pay by alternative means. It looks like they thought threats would get their money faster but lost a few customers in the process! They really need to work on their people skills.
2

3 years ago

review by saad ahmad

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Daily Poppins Cirencester has cleaned our home and office for few good years. Quality of clean has always been Ok, communication is spot on. Any special requerements fullflled and there is no probvlem with time slot changes. I highly recommend their services.
5

3 years ago

review by Artman

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Dailypoppins.co.uk Review

Domestic and Commercial Cleaning Services from Daily Poppins If you need home cleaners that will leave your house sparkling then try our domestic cleaning services Professional Reliable Guaranteed customer satisfaction Book an affordable domestic cleaner online today We have over 50 branches across the UK

Dailypoppins.co.uk Customer Service Contacts

No contact details for this company.

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