Deal Stop Online Shopping for Electronics Computers close-out deals more
3.1 / 5
Trust Score
3.5
Reviews
3
Social
1
Featured
4.5
Technical
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- The site has mostly good reviews
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- This website has existed for more than 3 years
- Mostly not trusted websites are linking to this site
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Reviews Analysis
4
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
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Based on 4 reviews
Smart.Reviews
3.1
4 reviews
Deal-stop.com Review
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Last update: Tue, Sep 7, 2021 12:56 AM
Unfortunately, the external drive was essentially DOA. It worked for about 2 minutes and then died. I called Deal-Stop the next day to get an RMA number. I got thru right away and spoke to a live person. She explained the RMA process which was a little odd. I was instructed to go to LegendMicro.com to access the RMA form, fill it out and submit the form, then wait for an email RMA number. She explained that they would try to repair the item (since they did not have any other new items in stock) or refund my money. I authorized a repair, if necessary, but I really wanted a new drive. It took 2 days to get the RMA number by email. They do have a 15 day return policy to get the item back to them after receipt of the RMA number which seems reasonable. I sent the drive back via FedEx on 11/3 and it arrived back at Deal-Stop on 11/8. I did not her anything from them after that and assumed the drive was being repaired and returned. On 11/20, I emailed them about the status and got a very quick response that a refund for the full amount minus shipping charges had been made on 11/9/06. This was confirmed by my credit card statement.
Even though the drive was defective, I would probably deal with this company again. They refunded my money without a hassle, and even though I lost out on shipping both ways, that is the chance you take when dealing with onlne retailers. It was a little confusing figuring out the association between Deal-Stop.com and LegendMicro.com. They must be connected in some way since there is a Deal-Stop.com link on LegenMicro's homepage. It would also have been nice to have received an email letting me know they refunded my money on 11/9. I was waiting for the drive to be returned and hesitated to buy another one from another vendor since I did not need two of them. After I learned of the refund, I bought a Western Digital 250 GB My Book Essential external drive from Dell.com. The Wetern Digital drive arrived in 4 days, and has worked flawlessly since then. I should have gone with a more well known brand to begin with.
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Deal-stop.com Review
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I'll be back...
3 years ago
review by rocketmann54