DecoMatters

2.4 / 5

DecoMatters

2.4 Poor
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

2.4 / 5

Trust Score

2.2

Reviews

1

Social

2

Featured

4.5

Technical

Is decomatters.co.uk legit?

  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Mostly not trusted websites are linking to this site
  • We found several negative reviews about this site
  • Facebook account not found
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

12

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Based on 1369 reviews

Smart.Reviews

2.4

12 reviews

Mamma

1

14 reviews

Reviews io

1.45

38 reviews

Trustpilot

3.6

1305 reviews

Decomatters.co.uk Review

No description for this company.

Decomatters.co.uk Customer Service Contacts

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Last update: Tue, Aug 30, 2022 1:01 AM

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Decomatters.co.uk Reviews & Complaints (12)

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delivery 1 /5

refund 1.7 /5

I ordered a photo canvas from Deomatters. The photo canvas took 2 and a half months to arrive after I placed the order, and when it did arrive it was scuffed in many places and not properly stretched over the canvas. The ink Decomatters uses rubs off from the photo canvas onto anything it comes into contact with. I complained to Decomatters about this, but they say that is normal for their photo canvases. I have thrown the photo canvas away!
1

1 year ago

review by justintate77

#delivery(1/5) #refund(1/5)

I have not received my order of a door sign placed on 26th June no update on delivery no response to my emails unable to contact by phone if you have ceased trading please inform customers & refund their purchases.
1

3 years ago

review by R. D.

#delivery(1/5) #refund(1/5)

Terrible. Still haven't received my order nearly a month later. I have emailed them and sent them messages via their website. I am still waiting for a response/order update. I have tried phoning them but it just rings out. Very disappointed in Decomatters and with Wowcher for promoting them.
1

3 years ago

review by Natalie

Don’t even want to give them a 1 star...absolute joke company don’t waste your money or stress levels of trying to chase them....rip off!! Never received anything. Don’t trust wowcher, clearly they don’t check the companies they support
1

3 years ago

review by Laura Whitham

Absolutely shocking ordered from Wish wish I hadn’t of bothered. A month and still no items managed to get through on phone told items would arrive by end of the week 2 weeks later won’t answer phone or email and still no good so disappointed as they were a birthday present ok out of pocket now on postage avoid at all costs!!!!
1

3 years ago

review by Lauren

YOU TOOK MY MONEY TWICE AND WHEN IM TRYING TO GET IT BACK YOU FOB ME OFF TWICE SAYING ITS BEING DEALT WITH ! WHEN I CALL YOU PUT ME ON HOLD FOR TWN MINUTES THEN CUT ME OFF ! I WANT MY MONEY BACK AND I AINT JOKING AS NEXT STOO FOR ME NOW IS TRADING STANDARDS AS YOU CANT TAKE PEOPLEZ MONEY WITHOUT A COMPLETE ORDER AS I SUBMITTED NO PICTURES FOR YOU TO PRINT BUT LIKE CROOKS YOU STILL TOOK MY MONEY WHICH IM GONNA BE GETTING BACK ABSOLUTELY EVEN IF IT MEANS SHUTTING UOU DOWN
1

3 years ago

review by P. A.

Don’t use them with or without Wowcher! They take your money then give you an order number but then that’s it ! Nothing you can’t get in touch they don’t answer emails and when you call nothing no answer they are a scam! They take your money and that’s it!
1

3 years ago

review by Joyce crosby

Ordered a birthday banner on the 15th that I needed for 27th. I had an email on 25th saying dispatched...10 days for a banner. It's now 28th and no banner. As our little girls birthday was yday when I do receive I'll be sending it back for a refund.
2

3 years ago

review by Nicky S.

#refund(3/5)

Absolute joke, took my money - waiting over 2 months for the products!! when I do get through nothing but silly excuses .... totally unacceptable avoid at all costs - total scammers
2

3 years ago

review by Deleted User

I placed an order for 2 canvases with a voucher, they sent the first one to the wrong address after 3 weeks, the 2nd one hasn't arrived from the order date of 10th Nov. I've not had a single email responded to, 2 of the addresses don't even work! I try to phone, over 150 times now, and not got through even once. This is disgusting, and I wont make the same mistake twice.
2

3 years ago

review by Mark Mcqueen

I also am trying to call but you say sorry no one here to take my call!! My order 33898975 a door sign is saying its delivered but this is not the case. Please contact me on email. Very annoyed customer
2

3 years ago

review by Jane Graydon

We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
3

by Smart.Reviews

Decomatters.co.uk Review

No description for this company.

Decomatters.co.uk Customer Service Contacts

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