delcity.net

3.8 / 5

delcity.net

3.8 Average
For scoring calculation, we evaluate more than 25 parameters.

3.8 / 5

Trust Score

4.1

Reviews

5

Social

1

Featured

5

Technical

We are evaluating more than 25 parameters for scoring calculation.

Reviews Analysis

5

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Last update: Sat, Apr 17, 2021 10:02 PM

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delcity.net Reviews (5)

Ordered 3 very light weight products, small fuses, and was charged 14.99 shipping. Although it was heavy because I was shipped 15 fuse holders when I only ordered 1 !
3

10 months ago

  •  

review by Echobanoff L.

I have ordered from Del City four times in the last three years. Doing business with them is a gamble.

First, there is no communication aside from the automated order confirmation you get immediately after placing your order. There is no shipping confirmation or tracking number. My emails have gone unanswered.

On my first two orders placed back in 2006 or so, shipping was not included in my total. I was not given an estimate for shipping at the time of checkout. It simply showed up later as a separate charge. That has since changed; now they include shipping at checkout.

My most recent two orders (DEL-80960 and DEL-80626), both placed within the last 45 days, have shown me Del City has some amazingly poor policies regarding out-of-stock merchandise. The website itself does not reflect which items are in stock and which are not. You are given the option at checkout to decide if you want back-ordered items to ship or not. I selected yes. This seems to be a mistake because I was still charged for some items which were not shipped 5 weeks ago and which, presumably, have not been shipped yet. It’s not as if they were accidentally not shipped with the rest of my order. Both invoices (and credit card charges) sent to me at the time of purchase reflect all items I ordered yet the packing slips that arrived with my orders show only the items that were in the boxes. I wrote a couple emails to follow up but have not received a reply. I will have to call them directly.

They also charge sales tax even though I am not in the same state.

I will try to remember to amend my review after I contact them by phone.

Update 2011/March/26:
I found an email from Dell City dated January 27, 2011 in my yahoo inbox. A year and a half later they found my review here and sent an apology with promises they have changed. There was no offer to ship the missing items or refund them.
3

10 months ago

  •  

review by Sooung N.

I needed a replacement Solenoid for my Predator 420, and didn't want to pay the exorbitant price for OEM. I found a suitable replacement for a good price at Del City, and the advertised item was in stock. The ordering process was glitch free and easy to use. I got my order confirmation e-mail and the item was shipped in two days and delivered in five days. After reading some comments here I had some apprehension, but I experienced none of the issues of the previous comments, so I rate Del City 4 stars for giving me my replacement solenoid at a fair price.
4

10 months ago

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review by Dmaxd Q.

We ordered a relay with resistor and paid for 2 day shipping. If you've dealt with Del City, you know their shipping is absolutely insanely priced, but we paid it. We receive it in 2 days as promised, but low and behold it was the WRONG part. I call the same day and let them know they made an error. They agreed it was their fault and I stated I needed this part NEXT DAY. We have a due date to meet as any other business does. The next day, it doesnt show up. I check tracking and THEY HAVENT EVEN SHIPPED IT YET. I call and yet again they told me their shipping dept was working on it. I call once again the same day and they still didnt have an answer for me. It is now WEDNESDAY. Two days after I originally called stating they made the error and they needed to fix it. She checks with UPS to tell me it will ship today. ON WEDNESDAY. TWO DAYS AFTER THEY TOLD ME IT WOULD SHIP. So now, we wont get it until Thursday!! Three days of production lost because of one packaging error. I asked calmly if it can be an AM delivery and she stated she would see what she can do! Let me tell you, we've spent ALOT of money ordering with Del City, but I am questioning ever using them again. Sad.
3

11 months ago

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review by Autorepair33597 X.

We found that this business has an active Facebook page with 24492 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
5

by Smart.Reviews

About delcity.net

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