dhl-express.de

1.6 / 5

dhl-express.de

1.6 Low
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

1.6 / 5

Trust Score

1.5

Reviews

3

Social

1

Featured

1

Technical

Is dhl-express.de legit?

  • Mostly not trusted websites are linking to this site
  • We found several negative reviews about this site
  • SSL Certificate Not Detected
  • Facebook account not found
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

5

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

Based on 5 reviews

Smart.Reviews

1.6

5 reviews

Dhl-express.de Review

No description for this company.

Dhl-express.de Customer Service Contacts

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Last update: Tue, Sep 7, 2021 2:02 AM

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Dhl-express.de Reviews & Complaints (5)

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delivery 2 /5

customer service 1 /5

Worst customer care ever! I was informed that a delivery was on its way at a specific time. I stayed in all morning but nothing arrived. I then received an e mail saying the parcel had been delivered and signed for by me! Since then I've spent hours on the phone, writing e mails, sending information etc. I've received duplicate replies, repeated irrelevant information and had the phone put down on me. Totally useless. I have vowed to never again buy from any seller who use this delivery company.
1

11 months ago

review by David Thomas

#delivery(1/5)

Utter rubbish. Parcel due on Tuesday 19th Feb.between 0900 and 1700 An email saying that if this is not convenient select alternative date / time. I selected Friday 22nd at 1300- 1700. Took day off work and waited- and waited - and waited. At 1830 I called customer services who said parcel was on route and would be delivered before 2100. They then updated the website stating ETA was 20:19. I waited till 2130 - no parcel. Called Saturday and was told it had been returned to depot at 1900 the previous evening. I would get it on Monday. Sometime between 0900 and 1700. To cut a long story short suffice to say it didn't arrive until 1845 on Monday evening. During further calls to their 'customer services' it was explained to me that it was not their problem as their driver was just too busy to deliver it. Despite inconsistencies in their explanations and timings they still appear to believe I am being too impatient. The fact that the work I planned on Saturday had to be cancelled- upsetting my customer doesn't enter into it. I would be happier if they would a Landon their slogan and just 'simply deliver parcels' they have failed to deliver excellence.
1

11 months ago

review by Douglas Campbell

#customer service(1/5)

Leaving a battery on its side wasn't very clever Also, you walked past the 'green' shed to the green lean-to and managed to leave the lid open in the pouring rain. How hard was it to close the lid? (Sorry if you are colour-blind)
3

1 year ago

review by Joanne Facer

I would rate DHL Express in Austria as the worst of the logistic logistics companies existing! Everything works fine until the DHL Express courier gets the parcel: he delivers to the wrong town, crosses your private ground, gives a notice for delivery for a person who doesn't exist in your town or delivers when nobody is at home. Any logistic company as well as the Austrian Post could manage this but DHL Express! Worst, hands off!
3

1 year ago

review by Peter I.

#delivery(3/5)

We have found that this business does not have SSL (secure sockets layer), which means that you should think twice before trusting this business with your data, such as personal information or credit card details, because your information will not be digitally connected to a cryptographic key and secure connection cannot be established. We discovered that the domain for this business is relitevely new, which means that it could be a start-up business that does not yet have a huge amount of customers.
1

by Smart.Reviews

Dhl-express.de Review

No description for this company.

Dhl-express.de Customer Service Contacts

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