digitalsupplyusa.com

Replaced the digitizer on my iPhone X. Almost immediately the keyboard would not respond properly to keys pressed. Also phone would freeze at any given point. Reached out to customer support to see if they could be any help and I would need to send the screen back and wait for a decision to be made. That really isn’t practical for me. Just ordered a new oem digitizer. Will not purchase from site again.

There was no hassle in finding my part or the price. The best part is that the quality is impeccable and better than expected. If you are purchasing from this company you will be more than satisfied with every aspect of your purchase.

I was sent faulty screen that fails upon installation, we work with multiple companies for screen repair parts and are used to issue with third party parts. Contacted company to see about replacement. Was told they will not offer replacements until item is sent back to them at our cost for verification of fault. They also will not tell you what the process in the verification. No mention of what happens to the product if they deem it not covered and what will be done to make the situation right.

this business cheating people! i ordered a note 8 lcd screen replacement. on their website there was samsung service pack photo and it was saying oem quality.. it came with unbranded box with a Chinese product. touch screen was terrible and had dead spots and sort of stains. now I've been waiting for a month to get my money back but they just don't refund it... they also show only 5 star reviews on their website... i can't believe this !

I bought a Note 8 Screen & Digitizer with frame. I couldn't really find a better price. The item worked great. Install went fine, not too complicated if you take your time and watch the YouTube vids carefully. I did break the ear sister while trying to pry it out, but that was a $5 replacement from an eBay seller, just time lost. Only complaint about Finish Supply is the lack of package tracking information - shipping isn't extended but you never know when to expect the part. I've also purchased a screen/digitizer for an S8 and was pleased with that purchase as well. Not to mention rear glass for both. Will likely need to purchase parts again.

I placed an order on 09SEP19 and expected regular updates (since I clicked on their "Keep me informed" button that was supposed to text me updates). By 07OCT19, I decided to send a quick message to customer service to find out some sort of status (since I didn't receive ANY type of update, much less know if they even received the order). The response (from "Tracy") was, "The system shows that the item shipped out successfully but you should have received it by now. It may be lost in transit. I have dispatched a replacement to you. It should arrive soon." No kidding (that was a cut and paste of the original message sent to me. They had NO tracking number. There was NO follow-up with me, and then the galling response of "It should arrive soon." When I asked for a specific day it would arrive and a tracking number, my message was ignored. ONLY after filing a grievance PayPal did I get a USPS tracking number and anticipated delivery date (BTW - After they received the notice from PayPal, it took only TWO days to get my order - things that make you go, hmmmmm). It doesn't stop there... I placed another order (not by choice, but forced to use their site) and sent a message to customer service the next day to ask the status of the order (in case it "got lost" again) with three questions: "1 - Is order #160870 in your system? 2 - What is the expected time to ship it from your facility? 3 - What is the tracking number and when will you send me this information?" I just got their response less than an hour ago and here it is: "Hi! Due to your high expectations and the feedback you previously gave us I have canceled the order and issued a full refund. This will give you the freedom to find another supplier that is a better fit for you. Thank you!" No kidding!!! Another cut and paste from their message. I don't recommend doing ANY sort of business with these people. Apparently, asking for tracking information, keeping a client informed and providing good customer service is too much like work for them. I placed an order with a different company and was IMMEDIATELY given an order status and tracking number. I'll NEVER go back to these people again. If it were possible, I wouldn't leave them ANY stars - THAT'S how bad they are.

I ordered iPhone X oled on sept 5. I didn’t receive it until sept 25. It worked for one day. Then the display started having green lines on the top. I emailed digital supply. They said to check it for bent prongs and dust etc. we did, but still it doesn’t work. They said to order another one and return this one. However they don’t offer to pay shipping, I have to pay to return this product. And only if they decide it was faulty will I get my refund. I decided to finally google reviews on this company and it looks like they are horrible about returns I will be looking elsewhere for replacement screens from now on.

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.